MadCap Software Forums

I struggled with this problem for a day and a half before opening a help request with MadCap support. My project & the ffmpeg encoder where already in local directories, but when I checked the folder properties and followed the recommended steps, it resolved the problem for me. I don't know why ...

If you encounter this problem and are using a workstation with more than one monitor, try doing the recording on one of your other monitors. My workstation has 3 monitors, and I've been battling with this error message for a couple of days, only to discover (totally by accident) that the recording f...