MadCap Software Forums

Hi, I have a few questions in ref to implementing Google GTM, as I am having problems trying to get this to work. Can someone post the exact code that has been verified to work, as I have seen many variations and modifications to the google code on the thread here? Exactly where should this code be ...

Looking for help trying to setup zendesk login credentials. When I click on the Login Credentials button on the destination file, it opens the “enter your Subdomain” for Zendesk. I enter that and then a popup browser opens that only displays a part of my ZD landing page (a small banner “weblinks3.0”...

Dave, Thank you very much for your time...

So Yes that confirms what is happening.
I suspected so, but reading multiple threads with different information I was running in circles trying to make it work.

Hi, Looking to confirm if ALL the "Print" Medium style settings are supposed to be applied when printing HTML5 output from a browser (e.g. Chrome)? Specifically looking at image settings as I have image sizes set differently in my Default and Print mediums, and I use thumbnails for HTML5 a...

Hello, I am using Flare 2019 I am having an issue with generic selectors (e.g. Center) I can create them but when I try to apply it to another tag such as p.H1 and it will not apply correctly. I have watched this video https://www.youtube.com/watch?v=DagR14UOTYU (see 24 minute mark) and it seems sim...

Does Madcap Flare use or embed any tracking cookies or other “hidden” type tracking software in the output files, or require any acknowledgment within our privacy policy statement ? Our legal dept. is requesting full discloser for our privacy policy requirements. I am referring to the HTML5 Flare ou...

Had luck reimporting FM files and re-mapping using the preserving FM styles feature.
Was not without issues but that seemed to allow the font to change on the p>step tags in the mobile media.
Not sure why, but this may be a fix.

Thank you Nita,

This partially worked, the auto number alone is styling correctly (changing font size in the medium) now, but the para text after the auto number is still large (not responding)

before
1. Text Text Text

after
1. Text Text Text

Hi, thanks for the help. I think I found an unofficial answer in the Flare help info it states Auto Numbering is not supported for use with online content as it was designed for print output, although it may still work with online output. So I assume from this maybe my glitch is a reason why not to ...

I am having no luck setting my Mobile/Tablet mediums to change font size for an Auto number style (e.g Step, Step Next etc). Its only this style, all the other styles will output changes as set. As a test, I found that if I removed the auto number functionality from the style, it works normally chan...

YES!...this works...Thank you very much!
The devil is in the details.

Hi, Looking for code (and explanation) that makes a flexbox div clickable, so the entire div box is selectable (linking it to file in project). I can insert a text hyperlink or hyperlink an image inside the flexbox div, but the selectable area is limited to that area only, I cannot figure out how to...