MadCap Software Forums

Hi there, I know this is an old thread, but I just came across this same error. I opened tix with my IT peeps and Madcap. Turns out the FTP port I was using was closed as my co saw it as a threat. They'd prefer us to us SFTP instead. My scenario was I'd not published any docs in several months and I...

Addendum!! I just got my last project to publish successfully. Here's what I did, hopefully it helps someone. So the project I had giving me the above error, when I looked at the log I saw that it kept failing at ....json - 27. So I went into MyProjects\GenDocs\Output\ljestes\New\InternalGeneralDocs...

Hi yes I JUST got it working after 3 days, 2hrs on the phone with support each day. The destination URL is where I failed for the most part. In IIS Manager, under the Server > Sites > Default web site and the site you create in the last steps of the admittedly horrible documentation. Where it says s...

Thanks for the removing of the Exclude... selection. Saved my bacon!

Hi there, I know this is old but I JUST went through this and hope that maybe my fix helps others. I guess that's the point of these lol. SO Since it says FTP, the initial focus was that there was something going on with my FTP server. Not the case. Background I have 8 targets, 4 are internal, 4 are...