MadCap Software Forums

We use destinations for our builds as well, and if you Build and Publish, then it will copy the resulting file wherever you want, without the log file. This is irrespective of if you build using the UI or madbuild.

Only just spotted this (almost two years down the line), but I've previously solved this error by shortening some very long image filenames in my project. If just one filename is too long (when you take the complete path of the file structure into account) the build can fail, so it's good practice ...

Make sure you are hitting up the MadCap bug report form with these issues. Every one of you with this issue need to submit a bug report detailing you use case and exactly what isn't working correctly, with examples. Squeaky wheels get grease.

Dave Lee wrote:, the topic will always default to use the target's main skin - so it's not a permanent fix.

JQuery to the rescue again, I suppose. You could find a specific element on the page or in the URL and then append the skin parameter to the URL.

I have a hand-coded home page that creates the links to the sub-folders for the different projects. It's not elegant, per se, but it gets the job done for us.

JQuery to the rescue! I had a problem with the prev/next buttons. MadCap wasn't displaying them in a way that was accessible, so I created the following jquery function to let me control the text and the tool tip for each: function replaceButtonText() { // needed for accessibility b/c MadCap doesn't...

Last time I looked at this (and it's been a hot minute) you couldn't change the skin of HTML5 output. We were pulling up content from the help in a small CSH panel. So I wrote a jquery that would check to see if the cshid attribute was in the URL (because when you make a CSH call, the cshid attribut...

Short answer is that Flare doens't have this functionality by default. We haven't addressed this issue specifically in our project, but we will need to, eventually. Remember that there is a difference between 508, the US Government requirement that products procured for the Government must be access...

Dave Lee's answer is correct. In the past, we went with the "create a snippet with the topic content, and the just create a new topic for each TOC and use the snippet there." I mean, that fixed the navigation issue, but it made authoring and updating content much more complex. On the other...

Thanks. My goal is to reduce the delay between pushing changes to the Help and the changes displaying on a site where QA can review. Rather than involving markup or trying to build on a server, I can probably accomplish this via streamlined approval process. Thanks for all the good insights, includ...

Currently, I generate my Help system locally and store all all my source files and outputs in Git. I commit, push, and then submit a PR to have our internal test site is updated with the latest Help. A developer approves my PR, deploys, and updates the Help on test site. My updates could take hours...

I'll just put in a plug for accessibility: if you have any disabled users who are using a screen reader to access your content, they rely on things like tooltips and other meta markings to be able to "read" the document. Please assess the business case for removing tooltip functionality an...

If you don't mind using the code, you can actually use normal Flare topics as snippets. (The snippet block doesn't have to point to a .flsnp file; you can manually edit it by hand to point to a .htm file.) So you could create a single topic that is for your ServiceNow output, and you'd just put in a...

I’m hitting a wall, and am hoping some of you can help me think through it. I want to create a target that is a combination of side nav and top nav. The way I want it to work is that I have a top nav that uses a smaller version of a menu; you would use it to pick something like product. It might nee...

Update: MadCap has temporarily pulled the 2021 R3 release from their download site. When the download is available again, this issue should be resolved. The point is, if you are seeing this, but you can now download Flare, then this but should be resolved.

It is a bug in Flare 2021R3. Here's what you can do. ONLY FOLLOW THESE STEPS IF YOU HAVE BOUND GIT AT A HIGHER LEVEL FOLDER THAN THE FLARE PROJECT FILE. Open the files in Windows Explorer, and open the folder where your Flare flprj file lives (your Flare project file). Flare added files here, but yo...

I don't think this is a 64-bit issue. I think this is a Flare general issue. The only solution I've found so far is rolling back to 2021 R2.

Hey all. My company tried to upgrade to Flare 2021 r3 today, and we encountered a significant issue. I've been in touch with other Flare users who are having the same issue, and the commonality we found is in the way we are bound to GIT source control. I can’t speak for MadCap, but from what I can g...

Huh.

Is your style sheet set in the project properties?

We just discovered that you can't use a code snippet (using Flare's native code snippet tool) in CHM files. And Flare doesn't tell you this. Instead, when you build, Flare presents you with this lovely error message: The node to be removed is not a child of this node So, yes, It's amazing to me how ...

Today we were building a CHM (I know, I know) and Flare started throwing out this bizarre error message: The node to be removed is not a child of this node It turns out that we had included a MC Code Snippet in a topic that was added to our CHM TOC. CHM doesn't like Flare's native Code Snippets, so ...

You know how when you generate text that has autonumber formatting (like Note: inserted before a note paragraph)? Word doesn't format it correctly. Instead it just outputs {b}Note: {/b}. Fine. I can create a macro that I can run very quickly to do a find and replace. I've got that part working. But ...

Can confirm in 2019 R2 it is STILL an issue. Thanks for the suggestion.

I've never heard about that feature. If I had to guess, I'd guess that the showcased company wrote some special code that made it work. That happens _a lot_ with showcased companies. They've used Flare in a really cool, unique way, but they have had to customize the process so extensively, that the ...

What kind of HTML5 project are you working in? There are 3 - HTML5 Tri-pane, HTML5 Top Nav, and HTML5 SideNav. TopNav and SideNav share a skin editor, so I'm guessing you're creating one of those two. Indexes aren't part of the default functionality of TopNav or SideNav output. (But you can cheat, a...