MadCap Software Forums

If you are building PDFs, it is usually Acrobat that causes the issue. Its underlying processes hold a PDF open even after you have closed it in Acrobat. To test this (in Windows 10):
1. Close Acrobat.
2. Open Windows Task Manager, select the Performance tab, and click Open Resource Monitor (at ...

To ensure you have a clean SVG (not a mess created by PowerPoint/Illustrator):

1) Install the free Inkscape program ( https://inkscape.org/ ), which is designed to create SVG standard-compliant files.
2) Open your PowerPoint-generated SVG in Inkscape.
3) Save it in the Plain SVG format.
4) Import ...

I get a warning that Word has blocked potentially unsafe macros, which is ridiculous as Enable all macros is set in Trust Center and Flare does not add macros to its Word output. However, my solution was simple and may also solve similar problems. In Flare, go to File > Options > Build and clear ...

The Flare 2020 r2 update has introduced some irritating bugs in the Analyzer. A previously "clean" project in Flare 2019 is now reported as having many Undefined style errors, which are not styles at all. The Analyzer has started to misread perfectly valid variable entries, such as System ...

I find it very irritating that Flare adds more bloat to the Documents folder - two extra folders - just to hold a couple of tiny settings files. MadCap, please consider putting these files somewhere else, like in the Apps > Roaming folder, where Flare already holds other settings.

I had been renaming targets and changing their contents.

- I clicked Commit All , entered my commit comment, and tried to continue.
- The "Sequence contains..." error appeared.
- I clicked Don't Send on the error dialog to make it go away*.
- I then clicked Synchronize and Flare proceeded without ...

"Madcap logged this issue as a feature request on my behalf in 2015".

This is sadly typical of MadCap's developer*. I will also raise this as a feature request, with no expectation of ever receiving a follow-up response/answer/excuse why the developer* was incapable of implementing this very ...

" The given path's format is not supported " can be caused if Flare is trying to generate a file name that includes an illegal character, typically a colon. This can occur if a Flare variable includes a : in its definition, and that variable is then being used in the construction of the output file ...

I had this message too, and the reason was quite simple. One of my variables, called DocumentTitleMain, was defined using a colon:

Great Product: OEM Versions

That variable is used in the definition of another variable called PDFOutputFileName (defined as [%=Variables.PartNumber%] - [%=Variables ...

Using Resource Monitor, as helpfully described by Pamb10, proved what I have suspected for a very long time. It is Acrobat that holds files open, even when you have supposedly closed them. Only closing Acrobat completely is enough to make it fully "release" the file handles and allow Flare (or other ...

@ChoccieMuffin: Thanks for the tip. I thought I'd tried F5 when I was first encountered the problem, but obviously not. Flare should perform an automatic refresh whenever content is deleted from a page.
@Daniela Kummer: I've noticed the same/similar problem. If a bulleted list crosses a page ...

I agree. In the release notes, there is no mention of a fix for the Find/Replace boxes locking solid and not accepting typed input until Flare is restarted. No fix for regularly having to switch to Text Editor view then back to XML Editor view just to force the page to refresh and correctly show the ...

Having used Flare for a few months, I need to import some old FrameMaker documents. It seems like a very poor decision (or feeble excuse) by Madcap to completely ignore the proper importing/mapping of bullets and numbered lists. It will take ages for users to manually apply their Flare CSS <ul> or ...

For as long as I can remember, Acrobat has had a nasty trick of "holding open" a PDF file, even when you specifically close it within Acrobat, but keep Acrobat open. When another application tries to rewrite the same PDF file, the file system correctly reports that the file is still open. Only ...

Incredibly, in January 2019, this bug STILL exists (build 14.1.6875.33553). I had been using Find and Replace a few times, when it refused to accept typed input in the Find box. Only restarting Flare will make it work again... but only for two or three more searches, after which it refuses further ...

I'm having exactly the same problem. We have many programming function names such as DO_THIS_ACTION_NOW which are broken at the end of the line:

...you must use the DO_THIS_
ACTION_NOW function to enable...

Is there really no CSS span or MadCap custom tag to prevent a break within a particular ...

As a new user in the demo period, I would say that the Layout system does not work at all. I have setup my preferred set of floating panels across two monitors, and saved the layout with a specific name - just as I would in FrameMaker. However, if for any reason I change the layout, then attempt to ...

It's over two years since the original post, but I have found exactly the same problem. The System.Title variable, in the header of my page layout, correctly shows the topic title on left and right pages, but on an "empty left" page it shows the file name. To avoid this bug I have had to remove the ...