Search found 28 matches

by LarryCarey
Wed Nov 23, 2022 10:46 am
Forum: Printed Documentation Targets
Topic: Why are files not included in my TOC in my PDF?
Replies: 1
Views: 910

Why are files not included in my TOC in my PDF?

I am trying to troubleshoot some page layout issues in a project targeted for PDF output. I have been advised to create a new TOC, adding one file at a time (building a PDF after adding each file to the TOC) in order to figure out where my page layout issues might be hiding. So, I created a copy of ...
by LarryCarey
Mon Sep 27, 2021 10:35 am
Forum: Flare's General Discussion
Topic: Multiple tests in one project
Replies: 0
Views: 722

Multiple tests in one project

I feel like I'm missing something here, but I'm trying to start a training project using the eLearning tools and I have a very basic question. I'm afraid I already know the answer, but any additional insight would be very appreciated... My original plan was to create a Training project with several ...
by LarryCarey
Thu Sep 23, 2021 2:37 pm
Forum: Flare's General Discussion
Topic: eLearning - multiple courses and tests
Replies: 0
Views: 803

eLearning - multiple courses and tests

Feels like a basic question, but here goes... I need to create an eLearning project that contains several different courses. I have following the tutorials provided with Madcap, since this is all brand new to me, and things basically seem to be working. In my TOC, I have set up a series of books rep...
by LarryCarey
Thu Aug 12, 2021 12:01 pm
Forum: Printed Documentation Targets
Topic: How to remove unwanted blank pages in a topic?
Replies: 0
Views: 1318

How to remove unwanted blank pages in a topic?

I have two empty pages at the end of a topic that I can't seem to get rid of. On each page, there is no text, no returns to delete, but the pages won't go away. I have "Auto-end on 'left' page disabled, just like it is in all of the other topics in the project (all of which are working fine). I...
by LarryCarey
Mon Aug 02, 2021 9:10 am
Forum: Printed Documentation Targets
Topic: Missing topic in PDF output (FIXED)
Replies: 0
Views: 1069

Missing topic in PDF output (FIXED)

I have a project targeted for PDF, and I'm having a weird issue that seems to be a TOC thing: The protect behaves normally, PDF is building fine, but one of my topics is missing from the output. I see the missing topic in my project TOC, but it seems to be omitted from the PDF output. I'm sure this ...
by LarryCarey
Tue Jul 13, 2021 9:47 am
Forum: Printed Documentation Targets
Topic: Page Layout settings don't stick
Replies: 1
Views: 1262

Page Layout settings don't stick

I have a topic in my project that wants to use the wrong page layout, every time I open it. Not a biggie since I can easily switch to the desired page layout manually, but I wonder why it keeps using the wrong page layout setting. If I right-click the TOC entry to open the Properties dialog, I see t...
by LarryCarey
Mon Mar 15, 2021 8:05 am
Forum: Web-based Outputs
Topic: S3 Browser / Flare issues
Replies: 3
Views: 1148

Re: S3 Browser / Flare issues

In trying to work through this with my software guys, am I safe to argue that since my project looks and tests fine on my PC that the problem is NOT a Flare project issue, but likely an S3 Browser issue?
by LarryCarey
Fri Mar 12, 2021 4:06 pm
Forum: Web-based Outputs
Topic: S3 Browser / Flare issues
Replies: 3
Views: 1148

S3 Browser / Flare issues

I generate an HTML - SideNav project that gets uploaded to our server via a software app called "S3 Browser". I am not an IT pro, and I have a very limited understanding of what happens to my project when I use S3 Browser to update the online content. I do understand that S3 Browser has to...
by LarryCarey
Mon Oct 19, 2020 11:17 am
Forum: Printed Documentation Targets
Topic: TOC ends on odd page, need blank even page in PDF
Replies: 3
Views: 1519

Re: TOC ends on odd page, need blank even page in PDF

Believe it or not, I am still struggling with this issue. I need my Contents page to end on an even (or 'Left') page for printing. Rob, as you noted, I too have my TOC proxy embedded in a Contents.htm topic in my document. In the fltoc file, the Printed Output properties are set for that topic exact...
by LarryCarey
Thu Aug 27, 2020 11:42 am
Forum: Web-based Outputs
Topic: Project works great, until it hits the server
Replies: 4
Views: 1517

Re: Project works great, until it hits the server

Thank you ChoccieMuffin, yes, I did verify that everyone sees the issues that I see. I did clear my cache, but no luck. Thank you Dave Lee, I tend to agree and I will peruse that line with our web developers. So far, their argument has been that they see files being synced on the server, therefore t...
by LarryCarey
Wed Aug 26, 2020 3:09 pm
Forum: Web-based Outputs
Topic: Project works great, until it hits the server
Replies: 4
Views: 1517

Project works great, until it hits the server

This is a long-shot, since my issue might not be Flare-specific, but here goes nothing... I have a HTML5 project that generally looks and works fine at my desk. My Target setting is "HTML5-SideNav (primary)", and my Skin setting is "HTML5-SideNav". I use an external program provi...
by LarryCarey
Mon Aug 24, 2020 2:55 pm
Forum: Web-based Outputs
Topic: How to provide a editable form in online help - suggestions?
Replies: 1
Views: 1148

How to provide a editable form in online help - suggestions?

I would like to provide my users with a "parts order form" that they could access via my webhelp project. It seems like a simple idea, but I'm having trouble realizing it. My first thought was to create a PDF form and include it as an external file link. This won't work, since my users pro...
by LarryCarey
Thu Aug 20, 2020 2:00 pm
Forum: Web-based Outputs
Topic: 10086 Build failed: The process could not access the file
Replies: 5
Views: 2849

Re: 10086 Build failed: The process could not access the fil

Just to chime in, I also deal with this issue constantly. Surely there is a solution, but what is it? Guessing that some file might still be cached by some other process is not helpful, where is Madcap on this? This problem causes real productivity issues, when the only fix that I have found is to c...
by LarryCarey
Mon Aug 17, 2020 11:31 am
Forum: Printed Documentation Targets
Topic: TOC ends on odd page, need blank even page in PDF
Replies: 3
Views: 1519

TOC ends on odd page, need blank even page in PDF

For PDF output, how does one set up the TOC so that it ends on an even page (for printing purposes)? I've tried adding page breaks, paragraph returns, adjusting Break properties, but I still get a TOC that ends on an odd page in the PDF. I would like it end on an even page so that it prints correctl...
by LarryCarey
Wed Mar 11, 2020 11:06 am
Forum: Printed Documentation Targets
Topic: Page Layout not represented in PDF as expected
Replies: 1
Views: 1446

Page Layout not represented in PDF as expected

I feel like I'm missing something basic here but I can't seem to figure this one out: I have a simple two-page document that uses a page layout file consisting of a "First page" (with a Header, a Decorative and a Body frame), and a "Normal page" (with a Body and Footer frame). Th...
by LarryCarey
Thu Jan 16, 2020 2:57 pm
Forum: Web-based Outputs
Topic: Build Failed: One or more errors occurred.
Replies: 1
Views: 1047

Build Failed: One or more errors occurred.

One fine day, after having compiled my project successfully very many times over the preceding weeks, my build failed, and I was presented with the short and sweet status message "Build Failed: One or more errors occurred." While there may be many possible reasons for this error, here's wh...
by LarryCarey
Thu Dec 19, 2019 1:26 pm
Forum: Web-based Outputs
Topic: HTML5-Tripane skin not displayed on published output
Replies: 1
Views: 794

Re: HTML5-Tripane skin not displayed on published output

Just in case this helps anyone else out there, I seem to have resolved my issue. This is not a Flare thing. As suspected the issue is a basic one. I was attempting to view my published output by opening the "Host Name" address in my browser. When I view the "View URL" address, ev...
by LarryCarey
Thu Dec 19, 2019 12:35 pm
Forum: Web-based Outputs
Topic: HTML5-Tripane skin not displayed on published output
Replies: 1
Views: 794

HTML5-Tripane skin not displayed on published output

I've got an HTML5 - Tripane project that uses the "HTML5 - Tripane" skin, and it looks great when I build it and view the output (via "View Output" in the Build window). My problem comes up when I publish, then view the published content: The content itself seems to update each t...
by LarryCarey
Tue Jul 02, 2019 3:09 pm
Forum: Web-based Outputs
Topic: Some images don't display in published HTML5 output
Replies: 2
Views: 913

Some images don't display in published HTML5 output

When I publish my HTML5 project, I keep finding that some images are not being displayed. These are images that are in the topics, not part of a skin or anything like that. It's weird, because all of the images show up fine when I view the compiled project on my local machine. Surely this is a commo...
by LarryCarey
Fri Mar 29, 2019 11:36 am
Forum: Printed Documentation Targets
Topic: Generated PDF has a page inserted before the cover page
Replies: 2
Views: 1204

Re: Generated PDF has a page inserted before the cover page

Thanks so much, Nita Beck!
You are awesome, that fixed my issue.
by LarryCarey
Fri Mar 29, 2019 11:00 am
Forum: Printed Documentation Targets
Topic: Generated PDF has a page inserted before the cover page
Replies: 2
Views: 1204

Generated PDF has a page inserted before the cover page

Everything looks and acts fine in Flare, but when I generate a PDF I'm getting a page inserted before the front cover. The inserted page shows a table of contents for the doc and includes a level-1 heading that says "TOC". I can't seem to figure out where it is coming from or why it is the...
by LarryCarey
Fri Mar 15, 2019 1:37 pm
Forum: Printed Documentation Targets
Topic: Mystery Message: CSS: Invalid text-transform
Replies: 1
Views: 1164

Mystery Message: CSS: Invalid text-transform

I seem to be getting barraged with the message "CSS: Invalid text-transform: normal" in my Messages window. Otherwise everything seems to be behaving normally. Three newbie questions: 1) What does the message mean? 2) How do I fix the issue (assuming there is an issue)? 3) How do I kill th...
by LarryCarey
Fri Mar 15, 2019 8:35 am
Forum: Printed Documentation Targets
Topic: Cross-References in generated PDF not working
Replies: 2
Views: 1072

Re: Cross-References in generated PDF not working

Just in case anyone is interested, and this is confusing, the cross-refs are now working fine. All I did was re-distill the PDF. Bizarre... :shock:
by LarryCarey
Thu Mar 14, 2019 3:58 pm
Forum: Printed Documentation Targets
Topic: Cross-References in generated PDF not working
Replies: 2
Views: 1072

Cross-References in generated PDF not working

I have cross-references (to Headings) and hyperlinks (to URLs) in my generated PDF. The hyperlinks work fine, but the cross-references don't. They look OK (indicating the correct page number, and rendered blue with underline), but the cursor doesn't react when hovered over, and clicking doesn't do a...
by LarryCarey
Fri Mar 08, 2019 1:42 pm
Forum: Styles, Stylesheets and XML
Topic: eeew, its a CSS line-height error!
Replies: 2
Views: 1119

Re: eeew, its a CSS line-height error!

It's awkward, but I'll answer myself since I just fixed the issue: I opened the CSS in Notepad and located the mysterious "eeew", where a line-height value should have been. How it got there, I don't know. When I replaced it with a real line-height value (16px), everything returned to norm...