MadCap Software Forums

The use case for me is that I have topics that are mostly the same but the screen shots are different for every client. I want to use a variable to point to a different folder for every client. The file names for the screen shots are the same. Only the folder is different. This functionality already...

Thanks for confirming!! After doing additional testing, I realized that it works for me also in PDF and HTML5. However, I need it to work in Word output, and my testing indicates that it does not. Were you able to successfully test in Word output?

Years ago I remember hearing someone say you could use variables in pathnames, e.g. c:\FlareProject\[variable]\logofile.png This way you could keep everything in the topic the same but change an image or something else based on a different folder name as defined in the variable. I need to use some m...

Thanks for the thoughts!! Will try that. When you say "removing unwanted returns", let me try to clarify. There are no unwanted returns or any other visible indications in Word for these "uls". It is all behind the scenes. I think Word Perfect or older versions of Word had someth...

I agree with doing as much as possible in Word ahead of time. However, the ul nesting is not visible in Word, so I don't know how to clean it. Pasting into Notepad would not only remove the baggage but other things I want to keep. I wish I could see the baggage in Word and remove that while keeping ...

When importing from Word documents, every topic has content wrapped in 3 to 20+ ULs. I have to go in manually in the text editor and remove them. This is what I see: <ul> <ul>&#160;</ul> <ul> <ul>&#160;</ul> <ul> <ul>&#160;</ul> <ul> <ul>&#160;</ul> <ul> <ul>&#160;</ul> <ul> <ul>...

No, I did not use a file filter. I have not used filters, except occasionally for an excel file. How could I use it in this case?

When importing a Word document directly into Lingo, it breaks at any field, such as a page number field. In order to use the translations I have used in other documents, I need to see those field tags in Lingo. Has anyone found a workaround for this?

Thanks!!

I know how to automate a command line build and/or publish with multiple projects. However, I have a situation where I want to similarly upload changed files to source control, in this case MadCap Central. I thought about doing it as a standalone line in a .bat file, but don't know if that is possib...

First of all, it is a subscription. Secondly, I applied the January office update. Either of these could explain the difference.

My version number is different: Microsoft Word 2016 MSO (16.0.9029.2106) 32-bit

The Equations Design ribbon is no longer available in the latest version of Office due to this "Update".

Due to a recent update this past January, equations created in Microsoft Word now get imported into Flare as images. This has been reported to MadCap and logged as a feature request. However, I was wondering if any of you had ideas for a workaround. MathType is an application that can convert equati...

Is it possible to use a tri-pane output for HTML5 help when opened from a desktop or tablet but open top-nav help when opened from a vertical smartphone? I am sure developers could code things to go to 2 different outputs, but that would likely take years to make the list of things they actually get...

I am using Feedback Server 4.0. For some reason, for one particular comment, I am getting the following message:

The comment was not modified.

Please contact MadCap Software for assistance.

Any idea why that would happen? I am able to respond to other comments before and after this one.

Your difficulty seems to have a different cause than mine. The answer for me was that these are reset when you do your next Update Project, or at least they should be. I agree with sometimes Lingo calling somethings different that I don't see as different, but often this is a change in formatting or...

I am using Feedback Server/Explorer 4.0. I am having no issues, but I recently added someone as an additional administrator to review and approve comments and reply to them. However, the link that is normally near the bottom of the e-mail (the really long one) does not appear in the e-mails she rece...

Still using Feedback Server 4.0. I imaged to a new Virtual Machine (a.k.a. server). Because of how Feedback Server works, I could not use the existing database. I had to uninstall and reinstall Feedback Server. Ideally, I should be able to import data from the old database to the new one. It saw the...

I am using Feedback Server/Explorer 4.0. I have a user who registered, I suspect by accident, to receive replies when "a comment is left on any topic in the Help system." How can I "unselect" that option for the user?

This has to be obvious, but I am an admitted newb for Lingo. I have updated a project that happens to be British English. I know what is showing is different is now up to date. How do I reset the items (even one at a time) so that they now show as "Equal" instead of "Different"? ...

I would also be interested if it were possible to publish PDF/docx Flare output Salesforce directly from Flare. Is this possible?

Some output types, including HTML5, include the ability to search for non-XHTML files, such as Word or PDF, when located on a box with IIS, ASP.net, .NET, etc. Since IIS, ASP.net, .NET, etc. are Windows components, I figured most likely there are corresponding Linux components. Has anyone set up a s...

Thanks Rob!

FYI for everyone else, Rob told me via e-mail that he already created a feature request to use this functionality for the Updates and News. Case 50117.

Rob,
Does this proxy information also work for:
1. Check for Updates within Flare?
2. News and Updates on the Start page?

Nevermind. MadCap just sent an e-mail with that information.

Thanks MadCap!!

My company firewall prevents the Update feature from working within Flare. Is there a link we can use to download this patch?

Thanks!!