Search found 2 matches
- Sun May 26, 2019 10:35 pm
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7396
Re: Bugs Publishing to Zendesk - Flare 2019
Chris - Thanks for the heads-up! I am getting ready to switch from publishing to the Sandbox, to now publishing to production - good to know that I should focus on only a single Destination. What is your workflow for publishing to different Sections in the Zendesk Help Center? As far as I can tell -...
- Tue Apr 23, 2019 4:22 am
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7396
Bugs Publishing to Zendesk - Flare 2019
New Flare user, and I'm working on a PoC using the new Flare Zendesk module. The problem that I have is when I update a topic in Flare and then re-publish it to Zendesk - instead of updating the Zendesk article, a new article in Zendesk is created. This creates lots of manual cleanup in Zendesk and ...