MadCap Software Forums

Late update, but want to include in case anyone else runs into this issue. While using a URL shortner was not applicable for my organization, we did determine that PDFs and other files uploaded to Salesforce itself do not have a file extension in the public links you can create for these files. So u...

TinyURL, for example, promises: By entering in a URL in the text field below, we will create a tiny URL that will not break in email postings and never expires . TinyURL has been around since 2002, so they are a pretty reliable service. But I understand your concern about using a third-party tool f...

If I understand you correctly, it is only links to PDFs that don't work when you import to Salesforce. Is that correct? If so, I have a work around that is a bit of a pain, but I think it might work, and if it does, its better than nothing. What if you use a URL shortener to create the links to you...

We can consider this issue closed, as it doesn't look like something the community can correct. After a few days with Madcap Flare's support they've submitted this as an official bug on their end (BUG REPORT #129914: SalesForce: Links to hosted or shared PDF/files do not display in published article...

Hi all. This might not be the correct section to post this in, but I could not find any board dedicated to Salesforce Connect; and while this does deal with an XHTML output, this is a web-based issue (I think it qualifies?). Apologies in advance if I'm mistaken, and I'd appreciate being pointed in t...