Search found 47 matches

by sarrantsvt
Wed Mar 20, 2024 4:29 am
Forum: Flare's General Discussion
Topic: Slack community dedicated to local Flare user groups
Replies: 18
Views: 12998

Re: Slack community dedicated to local Flare user groups

Is this still a valid string? I'm trying to join the Flare Slack channel (or contact an Administrator), and can't seem to figure out how to do that.
Send me a PM with your email address and locale and I'll send you and invitation.
by sarrantsvt
Wed Mar 13, 2024 4:33 am
Forum: Flare's General Discussion
Topic: Styles not applying to topics
Replies: 17
Views: 4279

Re: Styles not applying to topics

Close Flare, delete the Analyzer folder and restart Flare. I know, I know -- Have you tried turning it off and then turning it back on? That's always my first action, and it does work some of the time. If it helps, we have been seeing some of the same sort of behaviors. It feels like it takes time f...
by sarrantsvt
Tue Mar 12, 2024 8:34 am
Forum: Flare's General Discussion
Topic: SharePoint Explorer with 365 in Flare 2018 not working
Replies: 9
Views: 8156

Re: SharePoint Explorer with 365 in Flare 2018 not working

I went through this about a year and a half ago. It really isn't a Microsoft problem or a MadCap problem. It is a site configuration issue at your company. I had to go through a security review, which included having MadCap provide information about Flare. It was so long and laborious that we abando...
by sarrantsvt
Tue Aug 01, 2023 11:46 am
Forum: Importing
Topic: Imported Word documents wrapped in an ordered list
Replies: 1
Views: 4700

Imported Word documents wrapped in an ordered list

Imported Word documents are wrapped in a

Code: Select all

<ol>...</ol> 
from before the hed to the end of the document. No numbering, just the ordered list tags. Any idea what's going on?
by sarrantsvt
Tue Jul 18, 2023 6:50 am
Forum: Styles, Stylesheets and XML
Topic: Use of magnifier script code
Replies: 4
Views: 2656

Re: Use of magnifier script code

It works for me. Did you use Insert > Script to insert the script code? <?xml version="1.0" encoding="utf-8"?> <html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd"> <head> <style> * {box-sizing: border-box;} .img-magnifier-container { position:relative;...
by sarrantsvt
Wed May 03, 2023 6:22 am
Forum: Printed Documentation Targets
Topic: Text wrapping in autonumbered headings [RESOLVED]
Replies: 2
Views: 703

Re: Text wrapping in autonumbered headings

We use autonumber heds for chapters in our user manuals. You need to set an offset and a position for the autonumber in the style.
To achieve this:
ahhed.png
we set this in the AutoNumber style area:
AN-style.png
by sarrantsvt
Tue May 02, 2023 10:49 am
Forum: Source Control
Topic: Source Control issues related to branches
Replies: 1
Views: 6131

Re: Source Control issues related to branches

We don't use Git within Flare. We experienced too many issues, some along the lines of what you're describing. Also, we don't store the local files in a location that OneDrive, Google Drive, etc back up.
by sarrantsvt
Mon Apr 10, 2023 1:09 pm
Forum: Mimic's General Discussion
Topic: Will MadCap ever update Mimic 8?
Replies: 6
Views: 24233

Re: Will MadCap ever update Mimic 8?

Is that the official word from MadCap?
by sarrantsvt
Fri Feb 03, 2023 5:06 am
Forum: Printed Documentation Targets
Topic: Aligning index columns when there's a "header"
Replies: 5
Views: 17020

Re: Aligning index columns when there's a "header"

CSS amended and all is well.
Can you post the details of what you did? It will help others.
by sarrantsvt
Tue Jan 03, 2023 5:32 am
Forum: Central's General Discussion
Topic: Branch merge failure, fatal: unfinished merge
Replies: 2
Views: 5364

Re: Branch merge failure, fatal: unfinished merge

What do you see when you type 'git status'?
by sarrantsvt
Thu Dec 22, 2022 5:50 am
Forum: Web-based Outputs
Topic: Home page is redirecting to a secured website
Replies: 2
Views: 987

Re: Home page is redirecting to a secured website

Do you have a publishing destination (see the target's Publishing tab)?
by sarrantsvt
Tue Dec 20, 2022 7:34 am
Forum: Printed Documentation Targets
Topic: Flare adding "on page xxx" to links
Replies: 1
Views: 1013

Re: Flare adding "on page xxx" to links

You will need to edit the existing cross-reference formats or create new ones that don't have {pageref} in the definitions.
by sarrantsvt
Mon Nov 07, 2022 6:52 am
Forum: Single-Sourcing
Topic: Common single project or multiple projects with GPL?
Replies: 4
Views: 6619

Re: Common single project or multiple projects with GPL?

Nita's method is along the lines of what we use. While each model can share a lot of the same content, there are differences that need to be maintained and using folders like Synergy-HTX, Synergy-Neo, etc. makes content easy to find and include in a target. We use a "Shared-Content" folder...
by sarrantsvt
Thu Nov 03, 2022 6:59 am
Forum: Single-Sourcing
Topic: Common single project or multiple projects with GPL?
Replies: 4
Views: 6619

Re: Common single project or multiple projects with GPL?

We take the single-project approach. So, we have five different models of one product line. We always create output from the Main branch, based on conditions and variables of each model's target. Since the models share a lot of the same content, we find this works well.
by sarrantsvt
Wed Oct 26, 2022 4:43 am
Forum: Styles, Stylesheets and XML
Topic: How to reduce spacing between footnotes?
Replies: 9
Views: 1963

Re: How to reduce spacing between footnotes?

Place the cursor in the footnote at the bottom of the page (or wherever it appears) and look in the Style box to see what style is in use. style.png In mine it is MadCap:footnote.Block . Make changes to properties of MadCap:footnote.Block in the CSS. For example, reduce the value of line-height or c...
by sarrantsvt
Wed Aug 24, 2022 5:58 am
Forum: Flare's General Discussion
Topic: PDF Forms?
Replies: 5
Views: 2941

Re: PDF Forms?

Thanks Rob -- it looks like with some minor editing this will work for us.
by sarrantsvt
Mon Aug 22, 2022 12:34 pm
Forum: Flare's General Discussion
Topic: PDF Forms?
Replies: 5
Views: 2941

Re: PDF Forms?

It's very frustrating and very time consuming.
by sarrantsvt
Tue Aug 16, 2022 11:21 am
Forum: Mimic Output
Topic: How do I create an animated gif for Flare Project?
Replies: 6
Views: 27001

Re: How do I create an animated gif for Flare Project?

I just place the gifs as images. You only see the first frame in the editor. Preview or build the output to view the animation. Or am I misunderstanding what you did?
by sarrantsvt
Thu Jul 21, 2022 12:43 pm
Forum: Printed Documentation Targets
Topic: Word Output displaying CSS
Replies: 5
Views: 1834

Re: Word Output displaying CSS

Well, that's annoying! I can think of two workarounds until MadCap fixes it:
You can search for {color red}Review: {/color} in Word and replace it with Review: in red.
Or, you can output the PDF and then convert the PDF to Word.
by sarrantsvt
Tue Jul 12, 2022 8:41 am
Forum: Flare's General Discussion
Topic: Broken links in PDF output - v2021
Replies: 11
Views: 5851

Re: Broken links in PDF output - v2021

I can confirm that this is happening. :( I opened a support ticket. We will have to go through each xref in the PDF and edit with Acrobat. All fixed, at least for us. One of the authors (retired a while ago) did some html/javascripting (really bizarre stuff) that caused the problem. If you are expe...
by sarrantsvt
Tue Jul 12, 2022 5:42 am
Forum: Flare's General Discussion
Topic: Broken links in PDF output - v2021
Replies: 11
Views: 5851

Re: Broken links in PDF output - v2021

I can confirm that this is happening. :( I opened a support ticket. We will have to go through each xref in the PDF and edit with Acrobat.
by sarrantsvt
Mon Jun 27, 2022 7:31 am
Forum: Flare's General Discussion
Topic: Is Flare 2022 a bit slow?
Replies: 9
Views: 3228

Re: Is Flare 2022 a bit slow?

I have not noticed it as being slower.
by sarrantsvt
Tue Jun 21, 2022 8:53 am
Forum: Source Control
Topic: 2021 R3 Source Control is Broken
Replies: 10
Views: 19437

Re: 2021 R3 Source Control is Broken

It looks like the issues with Git (and other source control) and Flare are resolved with the latest release, Flare 2022. You can now disable the bind detection and disable source control providers, both of which seemed to cause the problems we were having. I spent time this weekend testing copies of...
by sarrantsvt
Wed Jun 15, 2022 7:16 am
Forum: Web-based Outputs
Topic: HTML5 display in SharePoint
Replies: 2
Views: 1062

Re: HTML5 display in SharePoint

I'm following -- interested in the solution to this as well!
by sarrantsvt
Wed Jun 15, 2022 6:47 am
Forum: Flare's General Discussion
Topic: Problem accessing Sharepoint
Replies: 2
Views: 2308

Re: Problem accessing Sharepoint

Corporate IT got back to me on this. Madcap Flare needs to go through a security review. I'll need to fill out a form and questionnaire and so will Madcap software. :shock: