Search found 9 matches

by DarcieC
Fri Dec 01, 2023 4:27 pm
Forum: Source Control
Topic: Unable to pull
Replies: 3
Views: 19568

Re: Unable to pull

We have experienced similar issues. Apparently, when a project is a) bound to MadCap Central and/or b) being accessed by multiple Flare authors, there is a bug MadCap has discovered since their recent updates to both Flare 2023 r2 -and- Central. I recommend contacting MadCap support to discuss your ...
by DarcieC
Thu May 18, 2023 9:23 am
Forum: Web-based Outputs
Topic: Root Element Missing issue
Replies: 9
Views: 6723

Re: Root Element Missing issue

I am curious, @jonathanlolley: do you work in an environment with multiple Flare users, or just yourself? I am my company's primary Flare author, and I am having no difficulty building a specific target, but we have a person working remotely, and they are having this issue, even after deleting their...
by DarcieC
Mon Aug 08, 2022 2:04 pm
Forum: Importing
Topic: Import overwriting stylesheet?
Replies: 4
Views: 7492

Re: Import overwriting stylesheet?

In the Import Microsoft Word Wizard, I have been having a recurring issue. Not always, but sometimes, when I import one or more Word documents, and I choose from the Styles section to associate my one and only stylesheet in my project to the documents (so I can map the styles in the Word documents t...
by DarcieC
Wed Jun 22, 2022 11:38 am
Forum: Web-based Outputs
Topic: Print Issue in Flare 2022
Replies: 8
Views: 3744

Print Issue in Flare 2022

I have already submitted a bug ticket about this issue to MadCap, but I am asking as a non-technical "Junior Propeller Head" if anyone else has experienced this problem since updating to Flare 2022: When I generate an HTML5 target and publish it, my users (including me) are no longer able ...
by DarcieC
Tue Mar 29, 2022 8:30 am
Forum: Flare's General Discussion
Topic: Unable to publish to SharePoint since 2021 r3 upgrade
Replies: 6
Views: 6797

Re: Unable to publish to SharePoint since 2021 r3 upgrade

Please keep me in the loop if they find a resolution! We would really appreciate knowing how they tackle this.
by DarcieC
Thu Mar 24, 2022 4:06 pm
Forum: Flare's General Discussion
Topic: Unable to publish to SharePoint since 2021 r3 upgrade
Replies: 6
Views: 6797

Re: Unable to publish to SharePoint since 2021 r3 upgrade

Thank you for this information. I guess my problem is a little different. We were not previously publishing Flare project files to an onsite SharePoint, because Flare is brand new to us. I am a new Flare author and the only one at our institution. I am completely self-taught, having just begun learn...
by DarcieC
Thu Mar 10, 2022 10:19 am
Forum: Flare's General Discussion
Topic: Unable to publish to SharePoint since 2021 r3 upgrade
Replies: 6
Views: 6797

Re: Unable to publish to SharePoint since 2021 r3 upgrade

I am experiencing this same issue. Have you found a resolution yet?
by DarcieC
Tue Feb 22, 2022 4:23 pm
Forum: Importing
Topic: Publishing on SharePoint
Replies: 2
Views: 3978

Re: Publishing on SharePoint

I have taken a deep dive into this question myself, and I have found no guidance as to how or if Flare can handle an integration with SharePoint Online. This is something I need, and I've put in a ticket to MadCap Support. I'll try to get back to y'all with what I learn.
by DarcieC
Tue Feb 22, 2022 4:03 pm
Forum: Flare's General Discussion
Topic: File size limit when uploading to SharePoint?
Replies: 6
Views: 3939

Re: File size limit when uploading to SharePoint?

I have this same issue. I've put in a ticket to MadCap for further assistance.