MadCap Software Forums

The key stroke combo to copy text <Ctrl+C> is throwing an error in Flare. Instead of copying to your clipboard, it deletes the selected text and replaces it with the letter "c". The error is:

System.Runtime.InteropServices.ExternalException occured @ datetime

Requested Clipboard operation did not ...

Anyone make progress on integrating Coveo search w/your Flare HTML5 output??!!

Hi Ruchira!
Yes, I did receive assistance and a fix that’s worked for two team members who’ve run into the issue with a third on the horizon. We received stellar support from Technical Customer Support Specialist Thamina who helped us resolve the issue—5 stars Thamina 😊

Apparently a previously ...

Flare is crashing when I toggle the File Review Inbox pane to ALL so that I can see others submitted reviews. I closed the file but now can't find the review file to accept the reviewers comments. It's a fatal crash loop at this point blocking my ability to retrieve any submitted files. Crash report ...

Are analytics keys best created/edited in Central or in Flare first?

I'm having trouble editing an existing key from the Flare side. For target A, I click edit, enter new values, save/commit but there's no incrementing changes in the status bar and nothing in pending changes to push?

And another ...

My Central SMEs in India are unable to undo or revert their own edits/changes in review files. The undo/redo buttons are disabled. These files have yet to be submitted, so they are still open for review...

Any suggestions? Thank you.

Musta been a hiccup or lag time?
Git status now shows:
On branch branchnamehere
Your branch is up to date with branchnamehere
nothing to commit, working tree clean

Problem seems to have resolved itself, tho not convinced the merge merged anything...

With MadCap Central as my repository, I used Flare to merge one branch into another and the merge just hung forever. I canceled out of the merge, deleted my index.lock file (in the .git folder) and rebooted but now receive this error when trying to pull again.
Pulling local changes from remote ...