Search found 1875 matches

by KevinDAmery
Thu Apr 12, 2012 11:54 am
Forum: Flare's General Discussion
Topic: CHM file is giving "Navigation to Page canceled"
Replies: 14
Views: 6292

Re: CHM file is giving "Navigation to Page canceled"

Sooo how did the CHM get to the computer you're having trouble viewing it on? The reason I ask is that if you send it by email or download it through a browser, some versions of Windows think it's a potentially dangerous file and block access to it. If this is the case, you can unblock it by right c...
by KevinDAmery
Wed Apr 04, 2012 4:47 pm
Forum: Microsoft CHM Help
Topic: JS error on topic navigation
Replies: 0
Views: 1524

JS error on topic navigation

The CHM file I generate for our product is throwing a js error whenever you open the help or navigate between topics. The error is the usual mk:@MSITStore CHM error, and is occurring in SkinSupport/MadcapUtilities.js. The error says "Unable to set value of the property 'async': object is null o...
by KevinDAmery
Thu Mar 01, 2012 1:12 pm
Forum: Flare's General Discussion
Topic: What slows Flare?
Replies: 5
Views: 2861

Re: What slows Flare?

First question would be, do you have similar issues in Windows (file) Explorer? If you have things like file preview on, it can slow things down. (Windows is actually dumb enough that if you select a file and have Windows preview it, it won't let you delete that file because it's in use... by the pr...
by KevinDAmery
Mon Dec 12, 2011 11:01 am
Forum: Flare's General Discussion
Topic: Linking to a file
Replies: 7
Views: 3437

Re: Linking to a file

You would have to treat this the same way as a link to any other type of external file by creating a URL using an 'a' tag. And like any other URL linking to a file, you would also need to ensure that the path to the file remains valid after the fact (i.e. the Excel file would need to be in the same ...
by KevinDAmery
Thu Dec 08, 2011 11:13 am
Forum: Flare's General Discussion
Topic: Conditions, levels, and includes overriding excludes
Replies: 8
Views: 3825

Re: Conditions, levels, and includes overriding excludes

My understanding was it worked like this: * Default behaviour is to include everything. * Exclude over-rides the default so that you can exclude some content. * Include over-rides the Exclude so that you can force content to be included even if it has inherited an Exclude. To put it another way, Exc...
by KevinDAmery
Wed Nov 30, 2011 7:12 am
Forum: Flare's General Discussion
Topic: Master Page or just build it in topic?
Replies: 4
Views: 2488

Re: Master Page or just build it in topic?

Thanks, all. The output for the moment will be CHM. We may eventually produce Word as well for print purposes, but since these are hyperlinks I don't expect them to work on paper :mrgreen: As such, I would probably use a different approach in the print output through conditional formatting. Three li...
by KevinDAmery
Tue Nov 29, 2011 3:06 pm
Forum: Tips and Tricks
Topic: Editing topics outside editor??
Replies: 3
Views: 2964

Re: Editing topics outside editor??

I have seen exactly that before. If you have the same topic open in the text editor and the XML editor, the XML editor complains when you make a change in the text editor. It isn't harmful, though, as long as you haven't made separate changes in both instances. (Although it would be nice if Flare wo...
by KevinDAmery
Tue Nov 29, 2011 2:20 pm
Forum: Flare's General Discussion
Topic: Master Page or just build it in topic?
Replies: 4
Views: 2488

Master Page or just build it in topic?

Hi, all. I'm just getting back into documentation after a few years in a QA role, and would appreciate some feedback on the best way to approach a particular design for a help page. The application we make has a number of screens that support multiple related workflow steps. For example, one screen ...
by KevinDAmery
Wed Dec 16, 2009 6:38 am
Forum: Tips and Tricks
Topic: Exporting to Word
Replies: 22
Views: 970741

Re: Exporting to Word

Well, unless it's something hidden in the <p>, there wasn't a line height. Remember that in CSS styles can inherit attributes from other styles. So if there was a line height set in <body> or <html> it would apply to every tag in the topics unless over-ridden by something closer (i.e. your setting ...
by KevinDAmery
Thu Dec 03, 2009 9:06 am
Forum: Tips and Tricks
Topic: Resizing Wide Graphics For Print/Online
Replies: 9
Views: 6611

Re: Resizing Wide Graphics For Print/Online

I don't think BMP is a Web-friendly format, so while it would work for print it wouldn't work for WebHelp. From your description, I don't think the readability problem is caused by the PNG format - I think it's caused by the fact that if you scale an image that contains text down too far, you don't ...
by KevinDAmery
Wed Dec 02, 2009 10:17 am
Forum: Styles, Stylesheets and XML
Topic: stacked stylesheets by import?
Replies: 8
Views: 4325

Re: stacked stylesheets by import?

Thanks, Nita! To confirm, does the child stylesheet override any conflicting style definitions imported from the global stylesheet? No, it's the other way round. The imported (linked) stylesheet file is run first, then the definitions in your current stylesheet follow those - so they will take prec...
by KevinDAmery
Wed Dec 02, 2009 10:08 am
Forum: Tips and Tricks
Topic: Resizing Wide Graphics For Print/Online
Replies: 9
Views: 6611

Re: Resizing Wide Graphics For Print/Online

I'd try something first: use an image editor to resize a screenshot to 6" width and print it. Can you read the results? I've seen some wide Excel files scaled down before, and even if the resize is good often the text itself ends up so small you can't read it. (I'm going out on a limb and assum...
by KevinDAmery
Mon Nov 30, 2009 2:54 pm
Forum: Flare's General Discussion
Topic: How to open Table Style Editor
Replies: 3
Views: 1850

Re: How to open Table Style Editor

1) Select or create a table.
2) Right click on it and choose Table Style > Edit Style (or go to the Table menu and select the same options).
by KevinDAmery
Mon Nov 30, 2009 12:31 pm
Forum: Styles, Stylesheets and XML
Topic: How to override Local Formatting
Replies: 24
Views: 17391

Re: How to override Local Formatting

To get to the point. As I was sending the file to you, I opened the stylesheet in Crimson Editor and surprise surprise! All sorts of details were defined, which are not displayed when opening the stylesheet within Flare. I edited the file in C editor and the colour change takes effect on the topic ...
by KevinDAmery
Mon Nov 30, 2009 9:39 am
Forum: Flare's General Discussion
Topic: Why Help Authoring Tools Will Fade
Replies: 9
Views: 4508

Re: Why Help Authoring Tools Will Fade

I think the real issue isn't about tools at all. Tom writes that a customer of his was asking him to generate hundreds of pages of documentation on some pretty specialized subject matter (that he has no background in) in a matter of 2-3 months. Well, realistically that couldn't be done by one person...
by KevinDAmery
Fri Nov 27, 2009 2:31 pm
Forum: Flare's General Discussion
Topic: How to switch on "Replace in All Files" ?
Replies: 10
Views: 4140

Re: How to switch on "Replace in All Files" ?

Ok, one other step you need to do: after you have everything set up for find and replace, click the "Start" button at the bottom of the panel.
by KevinDAmery
Fri Nov 27, 2009 12:08 pm
Forum: Styles, Stylesheets and XML
Topic: display xml without it being escaped
Replies: 8
Views: 4464

Re: display xml without it being escaped

I concur with Lisa: put pre tags around it. That should stop it from running as a script.
by KevinDAmery
Fri Nov 27, 2009 12:03 pm
Forum: Flare's General Discussion
Topic: How to switch on "Replace in All Files" ?
Replies: 10
Views: 4140

Re: How to switch on "Replace in All Files" ?

In the "Options" section of the Find and Replace dialog, switch the "Find In" drop down from (current document) to (whole project) or (all open documents).
by KevinDAmery
Fri Nov 27, 2009 11:58 am
Forum: Flare's General Discussion
Topic: Microsoft Help 3.x
Replies: 24
Views: 11733

Re: Microsoft Help 3.x

And instead of an Ultimate Edition there will be "Clippy OS Bob".
by KevinDAmery
Fri Nov 27, 2009 9:07 am
Forum: Flare's General Discussion
Topic: Microsoft Help 3.x
Replies: 24
Views: 11733

Re: Microsoft Help 3.x

RamonS wrote:So you better get a quad quad-core rig with 128GB RAM and at least triple 1TB graphics boards to make the minimum requirements.
Forget Call of Duty, this is what is going to drive NVidia and ATI profits for the next 8 years....
by KevinDAmery
Fri Nov 27, 2009 7:10 am
Forum: Flare's General Discussion
Topic: Microsoft Help 3.x
Replies: 24
Views: 11733

Re: Microsoft Help 3.x

Dave Lee wrote:If it doesn't bring back clippy, I'm not interested.
:shock:
by KevinDAmery
Fri Nov 27, 2009 7:04 am
Forum: Flare's General Discussion
Topic: Microsoft Help 3.x
Replies: 24
Views: 11733

Re: Microsoft Help 3.x

Well, in theory all that sounds like a decent design. The fact that they didn't hit the mark on any of the 4 main goals after two years isn't exactly cause for optimism though. I'll believe it when they actually publish a spec / toolset that HAT vendors can put in shipping tools. I think the one thi...
by KevinDAmery
Fri Nov 27, 2009 6:53 am
Forum: Styles, Stylesheets and XML
Topic: "Broken link" because of stylesheet
Replies: 7
Views: 3902

Re: "Broken link" because of stylesheet

Just to cover the absolute basics, have you double checked that styles.css is still in the stylesheets folder?
by KevinDAmery
Fri Nov 27, 2009 6:50 am
Forum: Styles, Stylesheets and XML
Topic: How to override Local Formatting
Replies: 24
Views: 17391

Re: How to override Local Formatting

I just realized another problem with this manual replacement method... Most of the files are single sourced from another project and merged. The colour for h1 needs to remain as it is in the other project. The merge doesn't happen often, but would be nice to minimise the amount of work required aft...
by KevinDAmery
Thu Nov 26, 2009 6:41 am
Forum: Styles, Stylesheets and XML
Topic: How to override Local Formatting
Replies: 24
Views: 17391

Re: How to override Local Formatting

You can create a class of H1 - in your stylesheet it would look like h1.classname You would then have to apply it to the H1 blocks in each topic in order to get it to take affect, though, so it would be a time consuming process. You couldn't use that method, the local formatting would still overrid...