I finally got my content to publish to Zendesk. Yay! On the downside it wasn't a huge amount of content and I set it to only include the information linked in the TOC and it took over 3 hours :(
For the most part it looked good on the Zendesk side except the heading is appearing twice and a link at ...
Search found 3 matches
- Wed Apr 10, 2024 8:25 am
- Forum: Web-based Outputs
- Topic: Double Headings in Zendesk and Weird Link at the top of article
- Replies: 1
- Views: 2900
- Wed Apr 10, 2024 8:17 am
- Forum: Web-based Outputs
- Topic: Zendesk Credentials Issue
- Replies: 2
- Views: 2201
Re: Zendesk Credentials Issue
Thanks! That was the issue. I couldn't just be a "Guide Admin" I had to be an Admin, Admin.
- Mon Apr 01, 2024 8:08 am
- Forum: Web-based Outputs
- Topic: Zendesk Credentials Issue
- Replies: 2
- Views: 2201
Zendesk Credentials Issue
I have the Zendesk Connect app and am trying to set up my destination. I have admin security permissions in Zendesk. (the first time I tried to authenticate a couple of weeks ago, I did not). I am trying to enter my credentials, however, I keep getting an error message that I must be an ...