Search found 3 matches

by skatzner
Wed Apr 10, 2024 8:25 am
Forum: Web-based Outputs
Topic: Double Headings in Zendesk and Weird Link at the top of article
Replies: 1
Views: 2900

Double Headings in Zendesk and Weird Link at the top of article

I finally got my content to publish to Zendesk. Yay! On the downside it wasn't a huge amount of content and I set it to only include the information linked in the TOC and it took over 3 hours :(

For the most part it looked good on the Zendesk side except the heading is appearing twice and a link at ...
by skatzner
Wed Apr 10, 2024 8:17 am
Forum: Web-based Outputs
Topic: Zendesk Credentials Issue
Replies: 2
Views: 2201

Re: Zendesk Credentials Issue

Thanks! That was the issue. I couldn't just be a "Guide Admin" I had to be an Admin, Admin.
by skatzner
Mon Apr 01, 2024 8:08 am
Forum: Web-based Outputs
Topic: Zendesk Credentials Issue
Replies: 2
Views: 2201

Zendesk Credentials Issue

I have the Zendesk Connect app and am trying to set up my destination. I have admin security permissions in Zendesk. (the first time I tried to authenticate a couple of weeks ago, I did not). I am trying to enter my credentials, however, I keep getting an error message that I must be an ...