MadCap Software Forums

Laurah

Thanks -

I've tried specifying column widths (in %) and without. I've also tried to specify a row height (in px) that is larger than the images, that didn't help either.

The table has no conditions.

The images are pngs, created by another department, and I've resized them in Flare (using px). I ...

Laurah

Hi,

I've got a table of two rows and five columns. The first row contains five images, each in their own td. The second row contains some related text for these images. When I print the PDF output the images don't appear in the table.

I can't see the images in Flare's XML editor in Print layout ...

Laurah

Has the AutoMergeCache folder been created?

This should be alongside the AutoMerge folder. If it isn't there, just create a new folder and rename it AutoMergeCache, and refresh the help system.

That usually works for me.

Laurah

Do you mean using the "URL method of creating context-sensitive help" (as Flare's help calls it) - that the link is a basic URL call to the topic in the help system?

I am very wary of using hard-coded URL links from the product to the help - I am developing the help for a brand new product and ...

Laurah

Hi,

We've got context-sensitive links from a web app to a Webhelp Plus help system deployed on a separate server, using the javascript method. The csh links work fine in IE6 and IE7, but using Firefox (3.0.19 and 3.6.3) the links go to the default topic of the help system, which is an indication ...

Laurah

We've had problems with this too and couldn't fix it. The workaround is simple though - we just have two headings and conditionalise them out fully:

<h1 MadCap:conditions="Condition1">Heading For Online</h1>
<h1 MadCap:conditions="Condition2">Heading For Print</h1>

instead of <h1>Heading for ...

Laurah

Hi,

I've been trying to control the way my index looks/behaves, and have read these threads with great interest - thanks to all for making an immense effort in understanding what is going on behind the scenes!

Has anyone actually managed to get their indexes to display like this?

entry 1,2
second ...

Laurah

We've got this same problem, and we just can't get it to work! I'm using Flare 4.2.

I've tried changing our default skin, adding language-specific ones, etc etc and nothing seems to make any difference. Is this a known bug in that the functionality is there but it doesn't work, or am I doing ...

Laurah

We got our IT department to defrag our computers and clean up the registry - that helped, and we haven't had any problems since then!

Laurah

Thanks all for your replies. I've tried a couple of things - tried to change margin-top to padding-top, and played around with the <body> tags padding-top to see if a minus value could be used to counter-act the margin-top. Obviously this created other problems so is not an option.

In our help ...

Laurah

Hi,

I've browsed the forums for a solution for this problem, but haven't noticed a post like this (apologies if I'm chewing an old topic). I've got a problem that seems to have arisen from the Flare 4.0 to 4.2 upgrade, that I can't solve. This is regarding a direct-to-PDF output.

Basically the ...

Laurah

Thanks! :)

I presume that the embedding would work much like embedding a CHM to a Windows app? You could also "embed" the WebHelp into a DotNet application, by creating context-sensitive links to a particular topic within the WebHelp (we do this with some apps). It's not so much embedding as ...

Laurah

I'm also having this problem, although not nearly as much.

Mine got a bit better after I defragmented my computer. Also, I find that it happens more if I have many other windows and applications open.

Laurah

Thanks all for your feedback.

I still don't quite understand the benefits of DotNet Help over WebHelp. Obviously compared to CHM, the availability over a network is a big bonus. But what about WebHelp? The only drawback to WebHelp format as far as I can see is Mark of the Web, which can be annoying ...

Laurah

Hi,

I'm totally and utterly confused about the DotNet Help (mainly because I don't know much about .net applications).

When would you decide to use a DotNet Help, as opposed to a WebHelp, as a format of an online help for a .NET application? From all the posts in this forum it sounds like the ...

Laurah

Right, I reinstalled Flare and .NET, but Flare does still crash. It doesn't crash as often now, but is still very unpredictable. I've tried to check Windows' application and system event logs but nothing is recorded at the precise time that Flare crashes.

Also my colleague and I are experiencing ...

Laurah

Just reinstalled .NET and Flare 4.2, hopefully it'll work now. *fingers crossed*

Thanks for the link to the Windows Application Event viewer logs - can't see anything there that indicates a Flare crash...

Thanks for your help,
Laurah

Laurah

Thanks Ramon,

Flare just *poof* disappears.

I'll try to reinstall .NET runtime and Flare 4.2. In the meantime, where can I find the relevant log file please?

Thanks,
Laurah

Laurah

Hi,

I'm having a recurring problem about Flare 4.2 crashing. Often this is related to copying and pasting text, sometimes when opening a topic for viewing, other times it crashes when I'm just in the middle of typing text.

At the moment, I can open my project in 4.2, but when I try to click on a ...

Laurah

Could you use the snippet for just the method description, but don't actually include the method name in the snippet?

You could then have several topics in the TOC with varying Method names (either original or hyperlink, as needed) which contain the same snippet? Then just place the topics in the ...

Laurah

If the other writers need to make changes while the help source is checked out, they do so in a (manually created) copy and wait until the system is checked back in, at which point they check it out and fold in their changes. It's clunky but has worked for a year now.

Hi Paul,

We are looking at ...

Laurah

The problem with using pixels/cm/inches for defining column widths is that it doesn't allow for automatic resizing of the table in the online output.

I've yet to come across a foolproof way of setting the column sizes in such a way that they are absolute in printed output, but resizeable in online ...

Laurah

Hi,

I was wondering if anyone has experience with using Flare source control, and/or combining or merging different versions of a Flare project?

A year or so again we started off with one Flare project, but because of simultaneous and very different project timescales we had to create two separate ...

Laurah

Hi,

I'm having this same problem, but I'm using a FrameMaker target.

I've set up a table using percentage (as I want the table to be resizeable depending on the size of the help window), but this doesn't convert into FrameMaker. It's like FrameMaker totally ignores my settings and auto-adjusts ...

Laurah

I've also noticed that if you set a paragraph style to include borders (or background colour/image, for that matter), it does not get converted into Frame. I wonder if this is a feature of Flare, or of Frame?

Laura H

MadCap Software Forums

Search found 25 matches

Re: Images within tables not displaying in PDF output

Images within tables not displaying in PDF output

Re: ToC stopped working in WebHelp Plus

Re: CSH links from UI don't work in Firefox - Webhelp/javascript

CSH links from UI don't work in Firefox - Webhelp/javascript

Re: Prob. w/ conditional text in heading

Re: Format of index entries, TOC entries

Re: How to get rid of "on" in an "on page x" xref

Re: Flare 4.2 crashes

Re: Top line padding in PDF output (change from 4.0 to 4.2)

Top line padding in PDF output (change from 4.0 to 4.2)

Re: DotNet Help vs WebHelp - which should we choose?

Re: Flare keeps crashing during copy and paste

Re: DotNet Help vs WebHelp - which should we choose?

DotNet Help vs WebHelp - which should we choose?

Re: Flare 4.2 crashes

Re: Flare 4.2 crashes

Re: Flare 4.2 crashes

Flare 4.2 crashes

Re: Snippets, hyperlinks, and conditionals, Oh my!

Re: Managing source/version control? How're you doing it?

Re: Fixing the Column Widths in a Table

Comparing / merging Flare projects (using Source Control)?

Re: Table Column Widths in Printed Document