MadCap Software Forums

Installed Flare 9 this week.

While looking in Help for some help, I noticed a documentation issue. I usually report these using the Comments section at the bottom of the Help page.

It appears to be missing from Flare 9 Help Documentation.

Are documentation issues supposed to be submitted by the ...

Just in case it sways MadCap in fixing the reported memory leak more quickly, I also experience it.

Usually in the afternoon after editing many files in Flare, and maybe one build, the next is when the error occurs.

As stated by others, I close Flare, reopen, and everything is jake.

It isn't ...

AN ANSWER YOU WILL NOT BELIEVE!!

Just out of curiosity, I presumed that maybe the issue is with Win7 operating system and NOT with MadCap. I checked, and what do you know, I could not drag and drop files in Windows Explorer either.

I googled 'Win7 drag and drop not working' and got this as one of ...

I am definitely in Tree View. That is the only one I have used since begining with Flare years ago.

That is why I am so suprised that it isn't working.

The frustrating part is that by doing it through the properties, what is normally a 1 or 2 second drag and drop turns into a couple of minute ...

thanks.
I did that, but no different.
I appreciate the quick reply.

Cannot Drag and Drop from Contents Explorer to TOC editor
Anyone experiencing the same issue, or has, and has an answer.
I can go through the add a toc entry icon and all that hassle, but the drag and drop is what I want.
The topics are NOT read only.
This is driving me nuts.
it is happening on ...

Issue Resolved!
I will leave this post in case it can help someone in the future.

The problem was, somehow, the Medium setting in the stylesheet editor toolbar got set to "non-print". From the beginning (2+ years ago) I haven't touched this, and it appears that it was always set to "(default)"

I ...

I am having an issue having a new class display correctly.

It is a Watermark. I have many other watermarks that I use so the user has an unintrusive cue to what section is being viewed.

Today, I tried to create a new one. I both copied an older one and created from scratch; neither resolved my ...

I forgot to put something in my previous post that I feel is important.

Having been a developer, I know that major releases are difficult and complicated. No matter how much time is devoted to QA and testing, there is always more that could have been done.

To me, MadCap set its own bar high by its ...

stealth94rt:
Yeah, I get the same feeling. Previous releases were much more stable, and the little things weren't broken like in F8.

I have a laundry list of small items that are driving me nuts, but I don't have the time to submit them to MC. I just hope that their QA department has seen them and ...

Where did the Editor identifier icons go?
V7 had a "black dot" icon for the XML Editor, and used the MSIE icon for the Text Editor.
These came in handy for me, especially with the number of files I keep open and looking at the dropdown list.
In V8, the MSIE icon is used for both editors.
Now, I have ...

jacortes: Tks, I will give the floating page a shot.

Nina:Tks. I can see where your system can help; at least you can pull down to the general area more quickly. Unfortunately, I attempt to be organized and use naming conventions, but production trumps adhereing to naming conventions (yes, I know ...

I am up to about 30 or so snippets in the help document that I manage.

If I am using them correctly, I can see a near-future size of 100+.

When I go to insert a snippet, I have to scroll through the list to find the one I want.

I find Auto-Suggest more distracting than helpful, so that is ...

I am trying to have multiple browse sequences (BSeq) available as accordion items from the accordion pane. I made, and have working, a single BSeq. I did the research, and came to this help item ( Associating A Browse Sequence with A Target”. in short, it states "if you have added more browse ...

We have a winner, well, I am declaring him the winner because he put me on the right track; Dave Lee!!! YEAAAAA!

He suggested two things: check the medium setting and look at the raw CSS. These did it.

DISCOVERY: Default and non-print are not the same, even when you think your default is non-print ...

Thanks Dave. One of my debug steps was to ensure the medium, but it won't hurt to do it again.

Re: the styles display limited to 20 (I find it funny that it isn't a magic number like 8 or 16 or 32). Do you know if there is a bug or enhancement report on this (sorry, but I have given up on using the ...

I use background images as watermarks to give my users a visual cue as to what section they are reading.

I have created over 20 of these classes under the MadCap | dropDown Class.

They have all worked as expected until today. I am on 7.2 - 9/1/2011 2:05PM, and this is the first time I have used ...

MinnesotaCory you da man!
That google tip is fantastic.
site:madcapsoftware.com "screen tip"
I got 111 results based only on "screen tip".
If someone in power is reading this, please have it added to the FAQs. It is valuable, and makes up for the forum search's shortcoming.

Thanks bunches,

I am trying to find out more information about what Madcap calls a "Screen Tip" (MS programming calls it a "Tool Tip").

I came to the forum, and entered "screen tip" (without quotes) and came back with 485 hits, most on the word "tip". I tried to reduce the hits by searching for "screen" (againg ...

Resolved, but unsure what triggered the issue.

Short answer: font color.

Cause: factually unknown; guesstimate, upgrade to Word 2010 changed font file in some manner.

Fix: make all watermarks the same font color as the ones that displayed properly (although I use a sample file as a template, the ...

While investigating this issue, I tried to add the images that I have attached to this thread to a Word 2010 file. I experience the same thing that I do with the Flare editor.

Does Flare share a MS .dll or some code with Word?

I ask this because I was upgraded to word 2010 last week, and I am ...

Update...

I found a few files that display as expected in the Flare editor and the published document.
I investigated the obvious diffs between the two files (previously attached and the one attached to this post). The properties are the same. However, one is 'locked' by svn, and the other is not ...

Well, this is a clue.

In gathering the information that you requested, I tried to view the image by opening it in the Flare editor.

Nothing but a white rectangle.

Clicked on the “Image Viewer” tool; popup says I need Capture. I don’t think I needed it before, but don’t remember.

I ...

I use watermarks in WebHelp as a visual clue for users.

I recently upgraded to Flare 7.01 with the latest auto update at 7.01 - 4/15/2011.

Yesterday, I noticed that the watermarks have disappeared from published document. They no longer show in the topic preview either. I have not had to review or ...

When you click on a in the workspace table, at the top of the workspace there are table and col icons that are used to manipulate the table objects. If I understand your question correctly, these are what you are looking for. Right click on them and you get a sub-menu of tools to manipulate the ...