MadCap Software Forums

Thanks for the ideas...

This is apparently just linked to renaming or moving files in Flare unfortunately, every other file move outside of Flare is fast and trouble free (and my workaround is to move and rename the files in explorer and then redo the naming manually in the code, luckily it's a ...

Hello All,

I often work from home on my office PC via a VPN and Remote desktop.

Just recently I have been having problems renaming or moving files within projects, the 'Link update' dialog box just hangs there forever with the 'Computing dependency set' message showing.
I did the same thing from ...

GIT : Some teams will be allowed to use GIT next year. Not convinced for the same reasons outlined above.

Were the only reasons merging and history loss?

Our developers use GIT and I was wondering if anyone else uses it (has used it and given up...)?

We're looking to move away from using ...

Hi there, has anyone seen any hardware requirements for running Flare 9?
I can feel a new machine coming on, as Flare 8 runs way slower than previous versions on my machine (tech writers are on the lowest rung of the food chain here... :wink: ).

Just found what I was looking for: http://kb ...

I don't know if anyone has found this solution? We had similar problems when transferring chm files through Google Docs using zipped files, that was cured by this fix.

http://support.microsoft.com/kb/2021383

Another possible reason for this 'Navigation to the webpage was canceled' error is ...

Yes, I am on a VPN when I connect to the office and can use my desktop machine there. But even when working 'unconnected' the machine still uses my windows profile to connect to the same domain and hence the registration woes (AFAIK)...

Will do... thanks Ramon.

Just found this on the FAQ page:

The Software cannot be used and installed on more than one computer that shares the same domain as the primary license.

Which seems to be my case now that our IT department have changed our network organisation... not quite sure what I ...

You can install Flare on a 100 computers if you want with the same key, just don't use more than 1 instance of it at the same time.

Can anyone confirm that this is still the case with Flare V8? (worked fine with V7) I work with a desktop at the office and on my laptop from home (never having ...

Thanks Dave,

I'll look into thumbnails... it's seems like that's what I need.

Hello all,

I'd like to know what most people use to get a 'popup' type display of an image in their help topics?

I've been 'playing' with text popups in my pages to try to get that 'floating' look (inserting an </MadCap:popupHead><MadCap:popupBody><img src="../Resources/Images/ASASAV_EXT_create_in ...

I don't have an answer but perhaps another area to look at... I'm using Capture for the first time in a while (we don't have many screen shots in our user manuals), and I came across the same problem when using the Capture Application item. Capture was capable of grabbing all other applications ...

We have a project with a few different dropdown classes.
Building the help with Flare 7 had a catastrophic result. All styles of the classes without the _0 attached were wrong. I added the styles with "_0" to the stylesheet and everything was fine.
div.MCDropDownHead_ClassA,
div.MCDropDownHead ...

You must have it in the stylesheet, not assign it to the expanding head - that's a difference. Strange behaviour, I know, but that's how they do it in Flare: Flare always attaches a "_0" to the dropdown/expanding/toggler classes.

Ummmm.. I thought that was what I was doing! :?

My modifications ...

MCExpandingHead_expandspot_0 tells me you have a class assigned to format the link. What is it called in your stylesheet? expandspot or expandspot_0 ?
From Flare 6 to Flare 7 MC changed the handling of dropdowns & the like . You will need a class named expandspot_0 in your stylesheet.

That did ...

I feel you may have hit the nail on the head... I'll look into it tomorrow, many thanks!

I pasted your code into my page, it didn't change the way the expanding text reacted, are there other elements controllng the expanding text behaviour? i.e. style sheet elements?
I also tried creating an expanding text in another part of the page with the same result.
The expansion is performed ...

Try adding more than a space - try a few words, you might change the notation of those expandings texts, e.g.
<MadCap:expanding>
The component generates a stock movement <MadCap:expandingHead>(Click here)</MadCap:expandingHead>
<MadCap:expandingBody>(ASA_RECORD_COMP.ARC_CDMVT)</MadCap ...

Added spaces... no change, I'll keep looking...

I'll give that a try and let you know how I get on. I don't think it's a biggie, just more a case of the need to understand the code as we're re-doing the look and feel of the helps.
Thanks

I've got a problem with some inherited expanding text sections in a help I'm working with, the expanding text doesn't...
The code is as follows:

<ul style="list-style: disc;" type="disc">
<li style="margin-top: 0pt;margin-bottom: 0pt;">
<MadCap:expanding>
<MadCap:expandingHead class="expandspot ...

For anyone who is having slowness issues can you try the following to see if corrects the issue.


On the main menu – Click [Project] -> [Add Page layout] -> Choose Default.flpgl -> name it anything and click the ADD button.
Click Back on [Project] -> [Project Properties] -> Defaults Tab.
Set the ...

We are very seriously looking into this issue, and that is why we are asking everyone to open a support ticket, this allows us to better narrow down the issue. We want to fix this as soon as possible need everyone's help.


https://www.madcapsoftware.com/support/contact.aspx

Here's a possible ...

7172 here...

Great idea... and great name for the thread
Simon (AKA Telemarker)

disable the GDI+ Text Renderer."



+1 for this temporary work around (Start Flare from the Run menu "C:\Program Files\MadCap Software\MadCap Flare V4\Flare.app\Flare.exe" -debug true), Flare does however seem to slow down as the day goes on... restarting (not rebooting) gets things going again.