MadCap Software Forums

Does anyone know if this issue has been fixed? I'm having the same problem in Flare 7.

I'm experiencing an issue where the help buttons suddenly stopped working in an application that I work on. Actually, they do work on SOME machines, but not on others. And the entire chm file can be opened from a Contents menu option without any issues.

Nothing changed with the project's alias ...

I tried adjusting the monitor resolution, but to no avail.

You're right - it was the resolution that was causing the problem - which adds to the growing list of issues I've had with different types of software not working at certain resolutions with Windows 7. Capture seems to work at both 100% and 125%. Unfortunately, a 100% resolution is WAY too tiny on ...

Nope, I am not using a virtual machine. I tried uninstalling and reinstalling Capture and I still get the same results. Plus, I discovered that the same kind of thing happens when I try any other type of capture as well (window, UI element, etc). To make the problem even more baffling, I asked my ...

I tried rebooting the machine and checking that the latest updates (including .net ones) were installed, but Capture still won't take the Region screenshots correctly. Is it possible that I'm taking the shots horribly wrong??? I focus on the part of the screen I want and I draw the red box around it ...

I just downloaded Capture 5.0 and am trying to take screen captures on a Windows 7 machine. When I use the Region capture option, I get weird results. I line up the red crosshairs so that the area I want is selected and click OK. Capture takes a screenshot of a completely different area of the ...

We are trying to record the workflow of a particular application page and it requires typing into several field boxes. When we try this in Automatic mode, we get an error that says Only TrueType Fonts are supported. We tried it in Manual Mode and do not receive this error, but then the movie does ...

It's interesting because this functionality used to work with 2.0 version of SharePoint. I don't know whether it was officially supported by Flare, but it worked nonetheless. I used to publish files to SharePoint without any problem - and I never had to go through the check-in process after ...

I was wondering if there is anyone out there publishing webhelp and/or html help to SharePoint document libraries? I'm using the latest version of Flare and Sharepoint 3.0 and having trouble with the check in/check out functionality. I publish files to the SharePoint location and after that is done ...

FYI - I reported this problem to MadCap and this is their suggested work-around:

Open up the Stylesheet and go to the MadCap|Xref class, SEEh1_P Select Medium-Print Change the mc-format from: (see {b}{h1{/b} on page {b}{page}{/b})
To: (see {b}{title}{/b} on page {b}{page}{/b}) Click Save and ...

I am experiencing the same problem in Flare 5. Did anyone ever find a resolution to this?
Thanks!

Any suggestions?

Hi,
Does anyone know of a way to add a paragraph break to the See Also link style (MadCap:conceptLink)? Currently, when I place it at the end of a topic, it is too close to the content. I tried increasing the margin top/margin bottom settings, but that does not seem to work. Any ideas? Thanks!

I am experiencing a similar issue. If I press F1 to open context-sensitive help, it works fine for the first topic. When I switch to a new screen and press F1, it reopens the help for the first topic. It won't budge from that topic unless I close the application.

I don't quite understand what I ...

I'm getting this error as well. Any updates?

Thanks!

OK, good to know. Thank you!

I placed the bookmark right before the snippet - but am now running into another problem. I can create a link to the bookmark in the TOC but it keeps showing up as a broken bookmark - even though I have checked that it is set up correctly multiple times. Any idea why this might be happening?

Are ...

I'm actually trying to link to a topic and then set up a bookmark for a snippet that is within the topic.
It seems to me that it must not be possible to do so - I will probably have better luck creating the heading I want to link to outside of the snippet. However, I can select it as a bookmark if ...

Does anyone know if it possible to create a bookmark within a snippet and then link to it from the TOC? When I try to do this, the bookmarks I created within snippets do not appear as available bookmarks.

Thank you!

I do use an internal source control (perforce) - but I do not think it is linked to Flare at all...

Yes, I clicked "Update Links."

When I move a topic that contains snippets to a content folder or to another TOC location, the snippets appear as "Missing or Bad Snippets." I was prompted to click Update Links on the Moving abcd.htm to 12345 dialog that appeared when I dragged and dropped topics.
Any ideas how to avoid this? It ...

Hmm this didn't seem to work for me. Any other suggestions? The only thing that seems to work is exporting to FrameMaker and adjusting the lists manually in there, which I would like to avoid.

Yes, kerning does apply to all characters. I'll give that a try. Thanks so much!