Search found 65 matches

by Valiant
Fri Jul 17, 2009 4:23 am
Forum: Web-based Outputs
Topic: Making WebHelp load faster?
Replies: 27
Views: 9098

Re: Making WebHelp load faster?

If waiting for WebHelp to load is an issue, try dropping back to Flare 4.2 instead of building with Flare 5.0. We are still waiting on a resolution for increased load times on Flare 5.0 generated projects. It is 3x as long to load the Flare 5.0 gnerated project as the Flare 4.2 generated project.
by Valiant
Thu Jul 16, 2009 12:04 pm
Forum: Web-based Outputs
Topic: Search takes a looong time to load, what's the secret?
Replies: 2
Views: 1195

Re: Search takes a looong time to load, what's the secret?

The pre-merge search database option should help speed this up if you enable it. That's assuming your project is like ours, with numerous topics and subprojects. It made a huge difference in search speed, going from a 2 minute search to a few seconds. Instead of looking throughout the project for th...
by Valiant
Wed Jul 15, 2009 12:18 pm
Forum: Web-based Outputs
Topic: Making WebHelp load faster?
Replies: 27
Views: 9098

Re: Making WebHelp load faster?

We now have an issue open with support. Monitoring the IIS log when the project is generated under Flare 5.0 has multiple GETS for the same file, some up to 17 times per file. We fell back to Flare 4.2 to generate and the same project has some multiple GETS for the same file, but no more than 3 time...
by Valiant
Fri Jun 26, 2009 11:27 am
Forum: Web-based Outputs
Topic: Making WebHelp load faster?
Replies: 27
Views: 9098

Re: Making WebHelp load faster?

This has gotten substantially worse. We have now moved up to Flare 4.2 (briefly) and on to Flare 5.0. The delay when opening the project or returning to the home page is significant now that the project is updated and generated under 5.0.
by Valiant
Wed Apr 01, 2009 9:33 am
Forum: Flare's General Discussion
Topic: Snippets - how to specifiy CSS/styles
Replies: 17
Views: 6373

Re: Snippets - how to specifiy CSS/styles

No idea if this is the right way to do it, but what I have done is opened the snipped with the Internal Text Editor and added: <link href="../Stylesheets/MyCSS.css" rel="stylesheet" type="text/css" /> to the file after the <head> line. You can open any topic to get the ...
by Valiant
Wed Apr 01, 2009 9:21 am
Forum: Web-based Outputs
Topic: Making WebHelp load faster?
Replies: 27
Views: 9098

Re: Making WebHelp load faster?

It's not just the first user. Every user sees the delay. Once the page has loaded, if you hit refresh the delay repeats as the page refreshes.
by Valiant
Wed Apr 01, 2009 6:46 am
Forum: Web-based Outputs
Topic: Making WebHelp load faster?
Replies: 27
Views: 9098

Making WebHelp load faster?

We have a fairly complex WebHelp project . There is one main project with 430 subprojects nested under it, some up to four layers deep. The entire project is generated on Flare 3.1 and we are enabling feedback using Feedback Server. Once this project is released, we plan to move to Flare 4.x. Curren...
by Valiant
Wed Apr 01, 2009 6:28 am
Forum: Feedback Explorer and Server
Topic: Can't move comments box
Replies: 1
Views: 2369

Re: Can't move comments box

That's been one of the biggest complaints we've gotten since we started using the feedback server as well.

A movable window sure would be nice.
by Valiant
Thu Feb 05, 2009 12:13 pm
Forum: Flare's General Discussion
Topic: Flare v4.2 Review
Replies: 7
Views: 3584

Re: Flare v4.2 Review

I'd love to see somebody's review who uses Feedback Server.... Get posting propeller heads! We've used Feedback server and it's had an issue with Flare 3.1 that's finally been addressed in Flare 4.2 according to customer support. Since our company won't upgrade software while the current project is...
by Valiant
Wed Dec 03, 2008 12:41 pm
Forum: Flare's General Discussion
Topic: System out of memory exception error popup.
Replies: 38
Views: 26101

Re: System out of memory exception error popup.

I too have a rather large project with 400+ targets at four levels. Once in a while, building the entire project at once works, but most times it stops randomly somewhere in the generation (command line or from within Flare) with an "out of memory" error. Our company won't be upgrading fro...
by Valiant
Wed Dec 03, 2008 6:14 am
Forum: Feedback Explorer and Server
Topic: Feedback keys, merged projects, and 'documentElement'
Replies: 1
Views: 2401

Re: Feedback keys, merged projects, and 'documentElement'

Just to clarify how we build this project (I a co-worker of the original poster). We build via a command line batch file that starts at the lowest level and generates those projects (which would be level 4). Then we build the level 3 projects which have the level 4 projects as subsystems. Then level...
by Valiant
Tue Oct 28, 2008 11:50 am
Forum: Flare's General Discussion
Topic: The word "Note" crashes Flare
Replies: 9
Views: 3349

Re: The word "Note" crashes Flare

Yes, I'd posted some before, but here's the line before and after as well: <p>Default:0x20  (95%)</p> <p>Note:The rfLevel parameter setting is active until the reader is allowed to go into power management (reader turns off).  After returning from power management, the reader returns to default (max...
by Valiant
Tue Oct 28, 2008 10:49 am
Forum: Flare's General Discussion
Topic: The word "Note" crashes Flare
Replies: 9
Views: 3349

Re: The word "Note" crashes Flare

I have numerous files where a line starts with "Description:" in this same project. I can double click to highlight the word and use the delete key to delete that word. It's just the lines that start with "Note:" that cause the problem. Gotta be something odd going on there. I co...
by Valiant
Mon Oct 27, 2008 12:01 pm
Forum: Flare's General Discussion
Topic: The word "Note" crashes Flare
Replies: 9
Views: 3349

Re: The word "Note" crashes Flare

Thanks! I'm doing this in the in the WYSIWYG interface. So if the tag is getting selected, it's something Flare is doing and it is only when I delete NOTE, not when I've deleted anything else. I notice that Flare's cursor action is very odd on a double click. Sometimes it highlights the word, someti...
by Valiant
Mon Oct 27, 2008 11:02 am
Forum: Flare's General Discussion
Topic: The word "Note" crashes Flare
Replies: 9
Views: 3349

The word "Note" crashes Flare

I'm still on 3.1 and will be until this project is complete per department policy. I have several files in my project that were imported from Word. Several paragraphs are notes. In Word, the paragraph had NOTE: followed by the indented text of the paragraph. Now, once imported into Flare, I want to ...