Search found 28 matches

by pe_thiemann
Mon Jan 26, 2015 6:50 am
Forum: Web-based Outputs
Topic: TOC Sync not working for some projects in merged HTML5
Replies: 6
Views: 2541

Re: TOC Sync not working for some projects in merged HTML5

Is there a solution or a workaround for this problem? It still occurs in Flare V10 :cry:
by pe_thiemann
Mon Jun 18, 2012 6:15 am
Forum: Web-based Outputs
Topic: Internal Error: Surrogate Pair is Invalid
Replies: 13
Views: 8600

Re: Internal Error: Surrogate Pair is Invalid

Hi,
this might work for Windows system, but what about Linux?? Is there a similar trick?
by pe_thiemann
Mon Feb 27, 2012 4:17 am
Forum: Printed Documentation Targets
Topic: Unwanted page break in TocProxy and IndexProxy
Replies: 3
Views: 1445

Re: Unwanted page break in TocProxy and IndexProxy

After a little fiddling i reset the page-break-after property of the table style to default and all the unwanted pagebreaks in the generated TOC and Index magically disappeared. I would have expected the tr style to be of effect for the proxies, but ...
Problem solved, thanks for thinking with me.
by pe_thiemann
Sun Feb 26, 2012 9:08 am
Forum: Printed Documentation Targets
Topic: Unwanted page break in TocProxy and IndexProxy
Replies: 3
Views: 1445

Unwanted page break in TocProxy and IndexProxy

Hi all, my proxies worked fine until i edited the table and table cell properties. Now the heading 1 is displayed on a separate page as well as the first entry of the generated TOC. I know that the proxies generate internal tables for the printed documents but i have no idea which propertiy caused t...
by pe_thiemann
Thu Nov 24, 2011 11:03 am
Forum: Web-based Outputs
Topic: search.js for generated skin
Replies: 3
Views: 1349

Re: search.js for generated skin

Thank you David. So if Chrome is not a supported browser of the webhelp, can i delete the .js file in the data folder of the generated webhelp?
Does it have any influence on the Chrome compatibility if i insert line breaks in the search.js files?
by pe_thiemann
Thu Nov 24, 2011 10:02 am
Forum: Web-based Outputs
Topic: search.js for generated skin
Replies: 3
Views: 1349

search.js for generated skin

Hi there, Flare version 7 generates a new javascript file in the data folder of the webhelp output: search.js. It seams to contain equal information as the search.xml file in the same folder. But the information in search.js file is contained in one single line, which is too long to be accepted by a...
by pe_thiemann
Mon Oct 11, 2010 5:51 am
Forum: Web-based Outputs
Topic: IE8 and Security Warning dialog box
Replies: 16
Views: 8916

Re: IE8 and Security Warning dialog box

With Flare 5 this solution worked. With Flare 6 i am not so sure. Sometimes it workes, somestimes not. It is not predictable, after which generation the security warning will appear. Are there any other reasons, why this error message appears?
Thanks a lot in advace
by pe_thiemann
Wed Sep 15, 2010 4:55 am
Forum: Web-based Outputs
Topic: IE8 and Security Warning dialog box
Replies: 16
Views: 8916

Re: IE8 and Security Warning dialog box

Hi there,
is there already a solution to this? Because it also occurs on our customers machine.
by pe_thiemann
Fri Jul 09, 2010 6:51 am
Forum: Printed Documentation Targets
Topic: Incorrect index sort order in Japanese
Replies: 1
Views: 1777

Re: Incorrect index sort order in Japanese

There is no answer yet, but we work on the same issue. So, is there a solution? Maybe an undocumented attribute for the Madcap:keyword tag? Or a workaround for manipulating the sort order according to Adobe?
Thanks for any help,
by pe_thiemann
Wed Feb 17, 2010 6:14 am
Forum: Flare's General Discussion
Topic: Variables inside snippets...?
Replies: 2
Views: 1302

Re: Variables inside snippets...?

Yes you can use variables in snippets. Click again against or into the snippet tab. Sometimes it needs an extra "invitation"...
by pe_thiemann
Wed Feb 17, 2010 4:56 am
Forum: Printed Documentation Targets
Topic: List-of proxy generates additional characters
Replies: 1
Views: 1268

Re: List-of proxy generates into a table

To answer and close this request:
The List-of proxy generates its results into a table. So what i interpreted as characters of a missing font on my machine emerged as table cells formatted with the td style class. And i had defined borders for my table cells...
by pe_thiemann
Tue Feb 09, 2010 11:10 am
Forum: Printed Documentation Targets
Topic: List-of proxy generates additional characters
Replies: 1
Views: 1268

List-of proxy generates additional characters

This is, how my PDF generated list of figures looks like:
loi.gif
Have you ever experienced this behaviour? How to get rid of the additional characters?
Any idea may help
by pe_thiemann
Thu Dec 03, 2009 5:04 am
Forum: Web-based Outputs
Topic: Getting CSH WebHelp to Reuse Target Window
Replies: 12
Views: 6299

Re: Getting CSH WebHelp to Reuse Target Window

Hi David, one possible use case for this problem is that 2 different helps running on the same machine or web server suddenly use the same target window. Then it must be possible, to rename the window other wise one help overwrites the other in the help window, as it is the case for our customers pr...
by pe_thiemann
Mon Oct 19, 2009 4:19 am
Forum: Flare's General Discussion
Topic: Network error mesage
Replies: 23
Views: 8287

Disabling Instant Messaging

Joy, you do not need an internet connection to work with Flare. But i agree, the message is annoying and misleading. For everybody, who is interested to stop the broadcasts in the LAN: I filed a bug and this is what i got as an answer from Madcap support. It worked very well four our customers. The ...
by pe_thiemann
Thu Sep 17, 2009 6:17 am
Forum: Flare's General Discussion
Topic: One HUGE topic or umpteen smaller projects - what to do?
Replies: 6
Views: 3125

Re: One HUGE topic or umpteen smaller projects - what to do?

Hi deb09, as i understand, your main questions may be: handling different layouts for different customers (agencies): currently three and growing handling content for different target groups (manager, worker, guest) handling different output (printed doc, help and context sensitive help) Flare proje...
by pe_thiemann
Wed Sep 16, 2009 3:11 am
Forum: Flare's General Discussion
Topic: Network error mesage
Replies: 23
Views: 8287

Heavy network traffic through broadcasts

To warm up this thread again: is there any possibility to stop the broadcasts in the local area network because some customers are nagging about the heavy traffic slowing down the network capacity.
Any recommendations are appreciated.
by pe_thiemann
Thu Sep 03, 2009 8:14 am
Forum: Printed Documentation Targets
Topic: PDF generation: Missing page numbers in index
Replies: 0
Views: 932

PDF generation: Missing page numbers in index

To spare you time if you work with Flare version 4.2 and 5: (addition to some information related the index proxy stated in other posts) clear the projects output folder clear the MadcapSoftware folder in c:/documents and settings/<username>/applications ensure, that the project and the output folde...
by pe_thiemann
Tue Sep 01, 2009 6:46 am
Forum: Single-Sourcing
Topic: batch editing
Replies: 2
Views: 2810

Re: batch editing

AFAIK there is nothing like batch editing in Flare. But why not use the master page or page layout (depending on your output) to place the link on every page of your output?
by pe_thiemann
Wed Feb 11, 2009 7:16 am
Forum: Web-based Outputs
Topic: Different icon size for expanded and drop down text
Replies: 1
Views: 1358

Is there a list with known browser issues??

As there is no answer to my question i have submitted a bug report although i am not sure, if this relates to a certain option in IE6. Therefore it would be very helpful to have a list with known issues related to the top most browsers. I have another one for you: this time, it is the same webhelp b...
by pe_thiemann
Tue Jan 27, 2009 6:07 am
Forum: Web-based Outputs
Topic: Different icon size for expanded and drop down text
Replies: 1
Views: 1358

Different icon size for expanded and drop down text

Hi all, this relates to webhelp output running on a XP machine in IE6. Is this a known problem with IE6, maybe? I could not find any information about the icon size. I am using Flare's default icons for expanded and drop down text and the result is just weird and not predictable as you can see in th...
by pe_thiemann
Fri Dec 12, 2008 3:44 am
Forum: Flare's General Discussion
Topic: Failed to run command 'Start Page'
Replies: 10
Views: 5792

Re: Failed to run command 'Start Page'

Thank you marilynd for your answer. I've recognized, that the problem occured about one year ago, but my customer has this problem now. So i thought, you might remember the solution, because it was not documented in this thread. I am not sure, if upgrading is an option for my customer...
by pe_thiemann
Thu Dec 11, 2008 6:58 am
Forum: Flare's General Discussion
Topic: Failed to run command 'Start Page'
Replies: 10
Views: 5792

Re: Failed to run command 'Start Page'

So was it the Flash player disturbing Flare to start properly?
I have a customer reporting the same error: Flare can be started with a double-click on the project, but when starting with a double-click on the Flare icon on desktop, this error appears.
by pe_thiemann
Tue May 06, 2008 9:51 am
Forum: Printed Documentation Targets
Topic: Index spacing in print
Replies: 6
Views: 4886

Re: Index spacing in print

The p.index styles are the correct ones to format the entries generated by the index proxy. p.index1 is for the first level, p.index2 for the second and so on. As i understand, the padding attributes just insert or exclude some white spaces or so, but to increase or decrease the space between the li...
by pe_thiemann
Mon May 05, 2008 3:34 am
Forum: Tips and Tricks
Topic: New Book on MadCap Flare
Replies: 15
Views: 13237

Re: New Book on MadCap Flare

Hi Ramon,
i have asked my publishers, but there is no answer by now. If i get an answer i send you an email.
by pe_thiemann
Mon Apr 28, 2008 6:50 am
Forum: Tips and Tricks
Topic: New Book on MadCap Flare
Replies: 15
Views: 13237

Re: New Book on MadCap Flare

Hi Alan, I am delighted to learn that you think the book on creating online helps with Flare is helpful. If you and others think, the book is really also suitable for the English speeking community, i can talk to my publisher to consider a translation. But, as i stated in a former post, there has to...