MadCap Software Forums

Thanks Ramon. That's useful.
I'll try BootCamp then.

Has anyone else got a foolproof way of installing Flare on a Mac? Actually not installing, using really. It installs fine.

I hoping someone here can help. I'm trying to run Flare 7 on my MacBook Pro and it is not working as it should. Am I doing something wrong? I have read other threads where people have said that it works for them, but I'm having loads of small issues. It kind of works but is very buggy and unreliable...

You need global project linking. Create global project for shared content and import into working projects.

I thought I understood this, but maybe I don't. If you want to create a separate WebHelp output from within the same project, the second project containing some but not all of the topics, is conditions the only option? For some reason, I thought that you could create two TOCs and this would define w...

I may be wrong, but I believe you are talking about Embedded Help (help embedded into the application itself), which Flare doesn't do. You simply have to work with your UI developers to achieve this. I hope this helps.
Gareth

Can someone point me in the right direction for adding a custom icon to the WebHelp toolbar. I've done it before, but can't for the life of me remember what I did. Something in the Skin Editor I expect. I'll keep looking ... Thanks.

I'm considering running Flare on a Mac (Bootcamp and Windows 7). Does anyone have any advice? What partition size would you recommend? Does it run OK? Thanks.

I've just partially answered my own question. I've just worked out that you can use drag-and-drop to populate the cells from the Content Explorer. This retains the vertical location and is a lot quicker. Workaround rather than fix though.

I've just started to switch over to using Relationship Tables to manage my Related Topics links in WebHelp. So far I'm impressed. Not sure I'm using all the Source/Target/Family bit exactly right, but I'm getting there. One thing though, which I think must be a bug, the .flrtb editor switches 'back ...

I was wondering if anyone had any experience of hosting their WebHelp on Amazon S3? I'm just beginning to look into hosting Help on Cloud Servers. Any advice, recommendations or alternatives would be a great help. Thanks.

Gareth Williams
http://uk.linkedin.com/in/garethjwilliams

It works! Thanks Lisa.

Ah. (sound of penny dropping) Thanks Lisa. I undertand now. So, if I copy my print medium to a third medium, tweak that one, and apply the new medium to my PDF target all will be well? Printing online will use @medium print; PDF will use new third medium? Is that right? Thank you very much for your ...

I'm having some difficulty with H1 page breaks when single sourcing. The problem is that for my PDF print output I want H1 headings to start on a new page. I've managed this by using the page-break-before = always property in the @media print section of my help.css. But when I do this, when a user p...

Does anyone know which versions of VSS Flare 4.1 gets along with? We've been trying to implement Flare's binding to VSS but the db keeps corrupting. Do you need the VSS client to be installed locally? Any help would be appreciated. Thanks.

Does anyone know any reason my context-sensitive links no longer work when I build WebHelp with V4.0, but when I revert to V3.1 they work again? A few days ago I upgraded to V4.0 and rebuilt my help system, tested the output locally and even tested the CSH API Links from the Build menu. Passed with...

Does anyone know whether Flare 4.1 has fixed this problem? When I get back I'll try myself and post an update, but if anyone already knows, please reply. Thanks.

Has anyone got an update on this issue? We're really stuck here and can't get the CSH to work. Any advice would be appreciated.

I believe it is related to 4.0. Our CSH links have worked for the best part of a year. Then I upgraded to V4.0 and they stopped working. I've now reverted to V3.1 and the all work again. Nothing has changed in the application code during any of this. When we get time we will have to investigate this...

Thanks Lisa

Unfortunately I don't have a maintenance contract, so I can't raise a support ticket.
We are using a URL call to a Map ID.

.../web/help/Default_CSH#1008

The software and help are hosted on Force.com PaaS servers (s-controls and static resources for those that know this platform).

Does anyone know any reason my context-sensitive links no longer work when I build WebHelp with V4.0, but when I revert to V3.1 they work again? A few days ago I upgraded to V4.0 and rebuilt my help system, tested the output locally and even tested the CSH API Links from the Build menu. Passed with ...

Just tried to change the properties (Label and FontSize) of the SearchFiltersLabel style in my WebHelp skin. This worked fine, but the Search box immediately above it shrank to a tiny box. Am I doing anything wrong? Removed the said properties and the search box went back to normal. Strange! Any hel...

Thanks Richard.

Does anyone know which versions of Microsoft Visual SourceSafe Flare supports? We use a really old version of VSS but it doesn't support Flare's integrated source control features. Any help would be appreciated. Thanks.

Can I evaluate Flare 4 on the same machine as V3.1? Do they co-exist happily? Can you switch between them OK? Thanks for your help.

Gareth Williams
Harrogate, UK