Search found 40 matches

by Patt
Tue Oct 06, 2015 2:30 pm
Forum: Flare's General Discussion
Topic: Inserting HTML media video file
Replies: 1
Views: 1437

Re: Inserting HTML media video file

Try using <object MadCap:HTML5Video="true" instead of <video>
by Patt
Thu Oct 01, 2015 2:49 pm
Forum: Styles, Stylesheets and XML
Topic: Drop-down Head Class inheritance?
Replies: 9
Views: 4231

Re: Drop-down Head Class inheritance?

Amanda, I believe I have done exactly what you did but I am still not getting any change in the style to display. drop down head style.PNG I want the drop down head to be black, Bold, and Normal, But here's what I continue to get. published drop down head.PNG I updated both the Dropdown Head and the...
by Patt
Wed Sep 30, 2015 2:42 pm
Forum: Styles, Stylesheets and XML
Topic: Drop-down Head Class inheritance?
Replies: 9
Views: 4231

Re: Drop-down Head Class inheritance?

I can change the look and feel of the default one, but can't seem to create a new class without it inheriting - or breaking - the parent. I can't seem to change the look and feel of the default drop-down hotspot or head. In the MadCap| dropDownHotspot style I have the font color set to black, sytle...
by Patt
Thu Apr 09, 2015 11:10 am
Forum: Flare's General Discussion
Topic: Flare 11 build process
Replies: 25
Views: 11432

Re: Flare 11 build process

I am experiencing 2 issues with version 11 and wanted to know if anyone else has seen these problems. 1. I cannot delete topics. We use TFS as source control but when I go to delete a topic, I get a message that the topic was not check out and was not deleted from the project. Only problem is - it i...
by Patt
Thu Mar 06, 2014 11:37 am
Forum: Flare's General Discussion
Topic: Batch Publishing Issue
Replies: 1
Views: 832

Batch Publishing Issue

I'm having trouble finding an answer to the error I'm receiving when I try to batch publish to SharePoint. A bit of background. I upgraded to version 10 yesterday. I sent 1 document to publish to a specific folder in SharePoint and it worked fine. Today, I tried to Batch Publish but every file gives...
by Patt
Thu Dec 19, 2013 12:18 pm
Forum: Web-based Outputs
Topic: Forward/Back buttons in HTML5 stop working on some topics
Replies: 12
Views: 7148

Re: Forward/Back buttons in HTML5 stop working on some topics

Thanks Margaret. I found the file and removed the string.
However, that didn't fix my problem. :(
by Patt
Wed Dec 18, 2013 4:25 pm
Forum: Web-based Outputs
Topic: Forward/Back buttons in HTML5 stop working on some topics
Replies: 12
Views: 7148

Re: Forward/Back buttons in HTML5 stop working on some topics

Removing the ;K+=encodeURIComponent("?"+M+"Path="+Q) string from the MadCapAll.js script supresses TocPath information in URLs in Flare 9 and also cures the behaviour of "Navigate Next" and "Navigate Previous" buttons. Can anyone tell me where to find this Mad...
by Patt
Tue Nov 26, 2013 9:20 am
Forum: Web-based Outputs
Topic: Forward/Back buttons in HTML5 stop working on some topics
Replies: 12
Views: 7148

Re: Forward/Back buttons in HTML5 stop working on some topics

Did anyone fine a resolution for this problem. I am also seeing it with HTML5. The Next and Previous buttons don't work on a couple of topics. I don't see any difference in the code. I am using IE to view the help.
by Patt
Tue Oct 22, 2013 1:54 pm
Forum: Styles, Stylesheets and XML
Topic: Variable displays the wrong style in HTML5
Replies: 7
Views: 3268

Re: Variable displays the wrong style in HTML5

Found it! Apparently the variable is wrapped in a span style, which I did not realize. For some reason the span style has an underline. Thanks everyone for your suggestions.
by Patt
Tue Oct 22, 2013 1:41 pm
Forum: Styles, Stylesheets and XML
Topic: Variable displays the wrong style in HTML5
Replies: 7
Views: 3268

Re: Variable displays the wrong style in HTML5

Lisa, another excellent idea but I still don't see where this is coming from. My only underline is on a xref style. The border-bottom isn't used either. I checked all the mediums just to be safe and still no luck finding where the variable is picking this up from.

I'm starting to think this is a bug.
by Patt
Tue Oct 22, 2013 8:04 am
Forum: Styles, Stylesheets and XML
Topic: Variable displays the wrong style in HTML5
Replies: 7
Views: 3268

Re: Variable displays the wrong style in HTML5

Lisa, that was a good thought but again, not the problem. The default medium does not have an underline either. So my non-print medium is not inheriting this from the default medium. Oddly, my print medium displays the variables correctly. So it's got to be something in my non-print medium style she...
by Patt
Tue Oct 22, 2013 6:27 am
Forum: Styles, Stylesheets and XML
Topic: Variable displays the wrong style in HTML5
Replies: 7
Views: 3268

Re: Variable displays the wrong style in HTML5

Daniel, I wish it was that simple. I have a medium called 'non-print', which is what I am using for HTML5. The target is set to use the non-print medium and the style sheet for non-print medium doesn't have an underline.
by Patt
Mon Oct 21, 2013 3:04 pm
Forum: Styles, Stylesheets and XML
Topic: Variable displays the wrong style in HTML5
Replies: 7
Views: 3268

Variable displays the wrong style in HTML5

I use a variable for my product name. When I output to Word, it works just fine. When I output to HTML5 my product name is underlined. It's not supposed to be. I cannot find anything in the style sheet that would cause this. Anyone have any ideas on how I can fix this?

Thanks,
P-
by Patt
Mon Aug 05, 2013 1:15 pm
Forum: Printed Documentation Targets
Topic: Word output will not display using page layout
Replies: 4
Views: 2364

Re: Word output will not display using page layout

I have managed to get the content to show in the Word document but every line is on a new page. I've checked the styles and the "page break before" and "Page break after" are both set to Avoid.
by Patt
Mon Aug 05, 2013 1:02 pm
Forum: Printed Documentation Targets
Topic: Word output will not display using page layout
Replies: 4
Views: 2364

Re: Word output will not display using page layout

I wish it were that simple. I do have the Master Pages disabled for MS Word output but I still don't get anything but blank pages.
by Patt
Fri Aug 02, 2013 11:17 am
Forum: Printed Documentation Targets
Topic: Word output will not display using page layout
Replies: 4
Views: 2364

Word output will not display using page layout

Does anyone know why my document will not display in Word when I use a page layout? If I output to PDF, it works perfectly but I need to output to Word so field teams can make changes if needed. It's only a 1 page reference sheet. When I try to output to Word, 43 pages appear and they are all blank....
by Patt
Wed May 02, 2012 10:07 am
Forum: Printed Documentation Targets
Topic: Extra paragraph below tables in Word
Replies: 4
Views: 1732

Re: Extra paragraph below tables in Word

Thanks Margaret,
We did make a change to add a margin to the bottom of the table so that there would be a bit more space between the table and the following paragraph. Don't really like that way Word handles it but at least I know why now.
Cheers,
Patt
by Patt
Tue May 01, 2012 2:29 pm
Forum: Printed Documentation Targets
Topic: Extra paragraph below tables in Word
Replies: 4
Views: 1732

Extra paragraph below tables in Word

I've noticed an interesting problem when I output to Word. There appears to be a blank normal style paragraph below each table. However when I go into Flare and look at the source, there is no blank paragraph. I'm currently using Flare 8 and I don't recall ever having this problem with earlier versi...
by Patt
Mon Jun 27, 2011 10:05 am
Forum: Source Control
Topic: Unable to add files to source control
Replies: 1
Views: 2041

Unable to add files to source control

My projects are all bound to TFS. Over the weekend the TFS servers were moved so I have to rebind them all today. Every project worked fine except for one. On that project, when I try to bind it to TFS I get an error that says "unable to add files to TFS". Any idea why this is happening? T...
by Patt
Wed May 11, 2011 9:54 am
Forum: Printed Documentation Targets
Topic: table page-break-inside has no effect
Replies: 8
Views: 4629

Re: table page-break-inside has no effect

Andrew, thanks for your response. It is a Word output. That confirms what I was thinking - that this must be a bug. :(

Patt
by Patt
Tue May 10, 2011 9:43 am
Forum: Printed Documentation Targets
Topic: table page-break-inside has no effect
Replies: 8
Views: 4629

Re: table page-break-inside has no effect

I set my table style to page-break-inside: avoid and I also added the td.p {page-break-inside: avoid;} for those cases where my table cells have p tags in them. But the table row still breaks at a page break. I would love to figure this out because we have hundreds of tables and it requires a lot of...
by Patt
Wed Nov 10, 2010 8:52 am
Forum: Mimic's General Discussion
Topic: What causes "generic errors"?
Replies: 3
Views: 23515

Re: What causes "generic errors"?

I got the same error when compiling a Flare project. I had created a new TOC and Target by making copies of another (which did not get the error). The got rid of the error by creating a new TOC and Target from scratch. Fortunately, the TOC didn't have 150 entries. Still don't know what caused the er...
by Patt
Fri Oct 08, 2010 8:05 am
Forum: Tips and Tricks
Topic: How to remove the profile in a Capture screenshot
Replies: 1
Views: 1777

How to remove the profile in a Capture screenshot

I'm fairly new to Capture and I like many of its features but one thing that has me stymied is how to paste one screen shot into another but remove the profile from the first screen shot. I've set up a profile to put a border around each screen shot. I want to take one shot and add it to another. I ...
by Patt
Fri Oct 08, 2010 6:41 am
Forum: WebHelp Mobile
Topic: Object reference not set to an instance of an object
Replies: 13
Views: 31505

Re: Object reference not set to an instance of an object

I'm getting the same error on one of my projects. Of course, it's the one I need to publish today. Did tech support have any helpful suggestions?
by Patt
Fri Feb 05, 2010 2:52 pm
Forum: Single-Sourcing
Topic: Unable to import from global project
Replies: 3
Views: 2891

Re: Unable to import from global project

Did you figure out what happened? I have similar case. In one of my projects the import works fine, but in another it doesn't. I get a blank screen for the Accept Imported Documents, inicating that no files were imported. I've looked at everything I can think of that would prevent the files from imp...