MadCap Software Forums

Thanks for the reply. I agree a combined project is probably the best solution.

Hello,

We have two products, each with its own Flare Help source project (I’ll call them A and B). Recently, a decision was made to port functionality from Product A to Product B. As a result, the Help outputs for Product A and Product B will contain 100+ files worth of identical content for that ...

Hello,

I’m seeking suggestions for a content organization scenario where I believe single-sourcing would help.

We have two products, each with its own Flare Help source project (I’ll call them A and B). So far, there is some content overlap between these source projects, but not much, mostly ...

Thanks @zappy0. Worth a try.

Hi,

We install HTML5 Help locally with our software. A subset of our user base does not have a web browser installed on their dev machine. For these users, we provide a very simple frame in which the local Help is displayed. We're looking for a way to display the URL of the current topic somewhere ...

Thanks — that worked! Much appreciated.

Hello,

We are replacing the local CHM Help previously installed with our software with local HTML5 Help. As part of this change, we need to update all of our CSH calls throughout the program to point to the HTML5 output (the calls were initially hard-coded, so they currently don't use Flare IDs). I ...

It turns out this issue is explained in the Flare Help (shame on me - I should have checked there first).

http://help.madcapsoftware.com/flare12/Content/Search/Searching_Outputs/Searching_HTML_Help.htm

A common issue encountered by Microsoft HTML Help developers is when a "No Topics Found ...

A topic can be set to not searchable in its properties.
Right click on the file and choose Properties and click the Topic Properties tab.
There is a Searchable check box down near the bottom of the tab.
You can also see this value using the File List it you want to check all files at once.

The ...

Hello,

I've encountered a CHM-specific issue where imported topics do not appear in Search results. Details:

- The original content was provided as a series of HTML files, generated by a third party source. I imported their HTML files into our Flare project using Project > Import > HTML File Set ...

RamonS wrote:Ask MadCap support, they may be willing to give you an answer.

I have asked them as well. Figured I'd cover as much ground as possible.

Bit of a random question here:

Flare 12.0 has a new installer design that closely resembles the look of the recent Visual Studio installers...

http://i248.photobucket.com/albums/gg183/thismajorsea/FlareInstall_zpsbddqxjh7.png

Does anyone know how this installer was created (i.e., what tools ...

Hello,

I use Concepts to create See Also links in our Help topics. How do I hide the link to the current topic (topic being viewed) from the See Also list in the output?

Thanks.

It's been so long I don't remember exactly how this was resolved, though I seem to recall that it had something to do with the Exclude content not linked directly or indirectly from the target check box in the Advanced tab of the Target Editor. Try checking that option, then re-build the output.

Thanks for all the replies. We use HTML5 for the Help that is available from our Website, and I like the modern look. I am interested in moving to that format for our desktop applications as well. I would appreciate any resources you could point me to - or tips - that would be helpful in making the ...

Hello,

We currently provide our locally-installed product documentation as .CHM Help. This format seems rather antiquated now, however, and we are interested in learning about other alternatives. For those of you who provide locally-installed Help, what format(s) do you use? I would appreciate any ...

Thanks for the reply. This is my first attempt to include PDFs in a HTML TOC. My expectation is the user will be able to open the linked PDF (inside the CHM window, or, preferably, outside of it). I suppose I should have prefaced my post by asking if this is even possible. Is it?

How/where do you ...

Hello,

I have linked a TOC entry to a PDF file that resides in a subfolder called "PDF" under the Content folder. When I compile the CHM Help, then click the PDF TOC entry ("Installing the Runtime" in the example below, the content window is blank but for a small X icon - as if the linked PDF file ...

Just guessing, perhaps you have added an image file, say to the project with a name that just tips the limit now when processing.

Thanks for the reply. However, in this case, no new files were added since the project was last built successfully. I've only been updating text content. A month ago ...

My technical counterpart actually discovered last night that copying the Flare project to the network and back to my local drive several time has caused a long source project path on the Import tab (Project Properties -- Import -- Source Project tab.

Are you using Flare 8? I don't see Project ...

I enabled the setting "Exclude content not linked directly or indirectly" and I no longer see the different topic versions in the output. Problem solved. Thanks for your help!

Thanks for the reply. However, I'm not sure these issues are related. I'm seeing different versions of the same topic in the output - pre-revision and post-revision. The pre-revision topic versions should not be showing up.

Hello,

I'm seeing strange behavior where, when you search via keyword in CHM output, multiple versions of the same topic appear in the search results. See the screen captures below. In this example, I've edited the content in this topic. However, when I search for a keyword that appears in that ...

Hello,

I'm seeing strange behavior where, when you search via keyword in CHM output, multiple versions of the same topic appear in the search results. See the screen captures below. In this example, I've edited the content in this topic. However, when I search for a keyword that appears in that ...

Even weirder: Turning "Toggle show blocks" off/on resolves this issue.