Search found 8 matches

by Steve_SCL
Thu Oct 30, 2008 3:54 am
Forum: Microsoft CHM Help
Topic: Topics can't be displayed when CHM moved
Replies: 7
Views: 7188

Re: Topics can't be displayed when CHM moved

This is so frustrating. I've just generated my first HTML Help version of my help files and then spent the past two hours trying to figure out why it wouldn't show me the pages.

Your tip worked perfectly - just move the file to your C: drive. Brilliant! Now all I have to do is tell all our ...
by Steve_SCL
Fri Oct 03, 2008 6:23 am
Forum: Contributor General Discussion
Topic: X-Edit setup could be improved for reviewers
Replies: 50
Views: 63592

Re: X-Edit setup could be improved for reviewers

Hey Sharon,

I got an email from MadCap today announcing the products again, but the X-Edit Review download is still combined with the X-Edit "family" (or appears to be initially) and requires an email to MadCap to receive.

When will we be able to get a simple, single download for X-Edit Review ...
by Steve_SCL
Fri Oct 03, 2008 6:10 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email


I recommend that you report this as bugs here:
https://www.madcapsoftware.com/bugs/submit.aspx
Thank you Ramon. I have done that. I have also bookmarked the link you gave me in case I need it again.

I couldn't open a case for this yesterday because we don't seem to have bought into the ...
by Steve_SCL
Fri Oct 03, 2008 4:27 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Helen,
Thank you. No I had not seen that thread. When I found your description of the fix I didn't understand it but I showed it to our Technical guru.

He added my email address to my user profile and hey presto! It works.

That is, I got to the interactive dialogue when trying to send a module ...
by Steve_SCL
Thu Oct 02, 2008 7:34 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Hmm, I've tried to submit a new case, but I can't find my maintenance key. I did submit a case last month but have no idea how I succeeded.
So, if I don't buy a maintenance contract I can't get the fix for a bug in a fully licenced product? That can't be right can it?

Is there a workaround you are ...
by Steve_SCL
Thu Oct 02, 2008 5:37 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Flare 4.0 + Outlook 2007 + XP + Email that's not Active Directory = :cry:

My email does not 'use' Active Directory (it is hosted off site), but Flare refuses to let me get access to the "Outgoing SMTP box". As soon as I click "Setup mail" or "Send" it tries to connect using Active Directory and ...
by Steve_SCL
Tue Sep 23, 2008 8:04 am
Forum: Tips and Tricks
Topic: Indexing - Subkeywords not displaying in Index Explorer
Replies: 9
Views: 7164

Re: Indexing - Subkeywords not displaying in Index Explorer

Thanks Lisa. I have just reported this as a bug.
by Steve_SCL
Tue Sep 23, 2008 4:06 am
Forum: Tips and Tricks
Topic: Indexing - Subkeywords not displaying in Index Explorer
Replies: 9
Views: 7164

Re: Indexing - Subkeywords not displaying in Index Explorer

Me too.

I'm a new user of Flare so I don't know my way around it too well just yet, but this does not seem right. I have got Flare V4, and I'm building a new help project from scratch. I'm now trying to add an index, but the Index Explorer pane does not refresh when I add a new entry. I tried using ...