Search found 342 matches

by alaltenburg
Mon Jun 18, 2012 6:43 am
Forum: Flare's General Discussion
Topic: Failed to generate preview output
Replies: 1
Views: 990

Re: Failed to generate preview output

Sometimes rebooting the computer does the trick. That has worked when I have had this problem, but have no idea what causes it.
by alaltenburg
Wed Jun 13, 2012 6:58 am
Forum: Web-based Outputs
Topic: Move the WebHelp logo from the right corner to the Left?
Replies: 10
Views: 3517

Re: Move the WebHelp logo from the right corner to the Left?

I know the logo can be deleted, but am unsure if it can be moved.
by alaltenburg
Tue Jun 12, 2012 4:31 am
Forum: Web-based Outputs
Topic: Move the WebHelp logo from the right corner to the Left?
Replies: 10
Views: 3517

Re: Move the WebHelp logo from the right corner to the Left?

Which output are you wanting to do this for?
by alaltenburg
Mon Jun 11, 2012 10:17 am
Forum: Flare's General Discussion
Topic: Span tags everywhere after import from Word
Replies: 8
Views: 2866

Re: Span tags everywhere after import from Word

Thank you Diana,
My original import was back in 2009 so I do not want to reimport but will at some time think about unformatting. I do not want to loose all the work I have done since then.
by alaltenburg
Mon Jun 11, 2012 10:05 am
Forum: Flare's General Discussion
Topic: Span tags everywhere after import from Word
Replies: 8
Views: 2866

Re: Span tags everywhere after import from Word

Diana,
Is there a way to do an entire project or will I have to select each file separately? Thanks for the tip!
by alaltenburg
Mon Jun 11, 2012 7:16 am
Forum: Flare's General Discussion
Topic: Span tags everywhere after import from Word
Replies: 8
Views: 2866

Re: Span tags everywhere after import from Word

I would also love an answer for this, as I have had these span tags since I imported Word documents into Flare 5 back in 2009. :) I always just left them there as although they are a nuisance, it does not hurt the output.
by alaltenburg
Mon Jun 11, 2012 5:42 am
Forum: Getting Started and Installation Issues
Topic: Flare 8 Update
Replies: 26
Views: 28589

Re: Flare 8 Update

My update when so fast that I never saw a dialog saying there might be a delay. It did, however, make me enter my license information and register all over again.
by alaltenburg
Fri Jun 08, 2012 3:39 pm
Forum: Single-Sourcing
Topic: hyperlinking in printed output
Replies: 9
Views: 6398

Re: hyperlinking in printed output

Lisa,
Thank you for the tip. I do not have anything such as a URL or email address to worry about, the conditional tag is perfect for what I need.
by alaltenburg
Fri Jun 08, 2012 8:31 am
Forum: Single-Sourcing
Topic: hyperlinking in printed output
Replies: 9
Views: 6398

Re: hyperlinking in printed output

Ginny,
Thank you so much for that tip! It works and I am so excited!
by alaltenburg
Thu Jun 07, 2012 7:52 pm
Forum: Capture's General Discussion
Topic: Crop behavior change from Capture 5 to 6
Replies: 6
Views: 4930

Re: Crop behavior change from Capture 5 to 6

Apparently this whole time I thought I was using the latest version. Instead I am back on version 3.0.16. OOPS! I must get on to installing the updates. At least I'm on Madcap 7 ;-)
by alaltenburg
Thu Jun 07, 2012 1:26 pm
Forum: Capture's General Discussion
Topic: Crop behavior change from Capture 5 to 6
Replies: 6
Views: 4930

Re: Crop behavior change from Capture 5 to 6

Can you give more information as to what you are referring to? I have not noticed this change between versions. Thanks.
by alaltenburg
Thu Jun 07, 2012 1:25 pm
Forum: Flare's General Discussion
Topic: Import files vs external ressources
Replies: 1
Views: 817

Re: Import files vs external ressources

I prefer importing because it automatically updates each file upon new build, so I do not have to remember to update each child file when I update the parent file.
by alaltenburg
Thu Jun 07, 2012 10:52 am
Forum: Flare's General Discussion
Topic: "Revocation information" warning on Flare startup
Replies: 2
Views: 1505

Re: "Revocation information" warning on Flare startup

That is a security setting in Windows 7. The User Account Control Setting in the Control Panel needs to be set to "Never Notify" if you do not want these messages.
by alaltenburg
Thu Jun 07, 2012 10:27 am
Forum: Single-Sourcing
Topic: hyperlinking in printed output
Replies: 9
Views: 6398

Re: hyperlinking in printed output

Thank you Lisa! I will submit a request. 8)
by alaltenburg
Thu Jun 07, 2012 4:43 am
Forum: Source Control
Topic: Images in Topics and Source Control
Replies: 3
Views: 2664

Re: Images in Topics and Source Control

I agree that having the entire flare project integrated to Source Control is the way to go. When I update images, I just check out the resources folder and save a new image. The new image automatically updates within Flare. So easy.
by alaltenburg
Thu Jun 07, 2012 4:40 am
Forum: Flare's General Discussion
Topic: Smallest output file size
Replies: 3
Views: 1346

Re: Smallest output file size

The only way I know of is to download a CHM reader to the browser. This would not work if you have clients who will be opening the files on their own computers.
by alaltenburg
Thu Jun 07, 2012 4:36 am
Forum: Styles, Stylesheets and XML
Topic: Maximize window in IE when help launches
Replies: 3
Views: 1170

Re: Maximize window in IE when help launches

You would use the size tab in the skin editor.
by alaltenburg
Thu Jun 07, 2012 4:24 am
Forum: Single-Sourcing
Topic: hyperlinking in printed output
Replies: 9
Views: 6398

Re: hyperlinking in printed output

Thank you for your post. I fear what I will have to do is create conditional text where the exact same paragraph is listed twice, but one of them has a hyperlink and the other has the hyperlink text, but no link. I was hoping for a way just to "turn off" hyperlinks in printed output withou...
by alaltenburg
Tue Jun 05, 2012 3:36 pm
Forum: Styles, Stylesheets and XML
Topic: making stylesheet change only once for multiple projects
Replies: 4
Views: 1859

Re: making stylesheet change only once for multiple projects

I use the parent-child method where each of my child projects automatically import the stylesheet on build. They stay linked so you only have to change the parent.
by alaltenburg
Tue Jun 05, 2012 3:22 pm
Forum: Single-Sourcing
Topic: hyperlinking in printed output
Replies: 9
Views: 6398

hyperlinking in printed output

For single sourcing, how do you change the hyperlinking between .chm files to be cross references in print output? I have 23 separate .chm files and I hyperlink to reference between them. What is the best way to translate this to the printed output? I really just want the text to not be linked and n...
by alaltenburg
Mon Mar 12, 2012 12:42 pm
Forum: Web-based Outputs
Topic: HTML5 output - index pop does not work in IE9
Replies: 4
Views: 1474

Re: HTML5 output - index pop does not work in IE9

I am suddenly having the same issue using HTMLHelp embedded within the software. It is not popping up to the index topic as it used to.
by alaltenburg
Mon Mar 12, 2012 12:23 pm
Forum: Getting Started and Installation Issues
Topic: Flare 8: Index issue
Replies: 0
Views: 1166

Flare 8: Index issue

I have 23 chapters and the software calls up the chapters individually. Before Flare 8, the html help would open directly to a topic as long as it had a listing in the index for the specified chapter. Now with Flare 8, it appears it is searching all chapters before it calls up the index. Anyone else...
by alaltenburg
Mon Nov 21, 2011 11:10 am
Forum: Source Control
Topic: Unable to add files to source control
Replies: 1
Views: 2058

Re: Unable to add files to source control

Did you ever find an answer to this? I am having this issue currently with no luck of a fix. Thanks!
by alaltenburg
Mon Nov 21, 2011 8:43 am
Forum: Source Control
Topic: binding/source control error
Replies: 0
Views: 1387

binding/source control error

Hello everyone. Our office moved the source control files from one server to another. Now when I go to rebind each chapter of the documentation to change the server name, I get an unable to connect to team foundation server. Does anyone know if there is something else I need to do? I also just upgra...
by alaltenburg
Thu Sep 08, 2011 8:10 am
Forum: Styles, Stylesheets and XML
Topic: Workaround for page break?
Replies: 2
Views: 1238

Re: Workaround for page break?

I have an image and caption inside a div and would like the caption to not break in the middle. I need to have the Divs break so that is not an option.