Search found 36 matches

by benpal
Mon Apr 09, 2012 7:48 am
Forum: Flare's General Discussion
Topic: cancel build progress - Flare never comes back
Replies: 0
Views: 815

cancel build progress - Flare never comes back

I have some very large projects with long build times. When I cancel the build progress by hitting "Cancel", Flare seems to carry on or to just hang, it never gets me back to the project until I abort and restart Flare.
Flare 8, Windows 7
by benpal
Wed Mar 14, 2012 12:57 am
Forum: Getting Started and Installation Issues
Topic: RESOLVED Flare 8: Drag-and-dock to right side of Flare
Replies: 12
Views: 10378

Re: RESOLVED Flare 8: Drag-and-dock to right side of Flare

Adjust for best appearance has basically the same effect as removing the Show translucent selection rectangle . But it might affect some other settings as well. Would be interesting to know what other setting was the culprit in your case. Would be easy to verify. In my case, Show translucent ...
by benpal
Fri Mar 09, 2012 1:47 am
Forum: Getting Started and Installation Issues
Topic: RESOLVED Flare 8: Drag-and-dock to right side of Flare
Replies: 12
Views: 10378

Re: Flare 8: Drag-and-dock ... invisible symbols - resolved

I think I found the culprit for the invisible position indicators:
  • Go to: Control Panel -> Performance Information and Tools
  • In the left pane, click Adjust visual effects
  • In the tab Visual effects under Performance options uncheck Show translucent selection rectangle
by benpal
Wed Mar 07, 2012 10:52 pm
Forum: Getting Started and Installation Issues
Topic: RESOLVED Flare 8: Drag-and-dock to right side of Flare
Replies: 12
Views: 10378

Re: Flare 8: Drag-and-dock to right side of Flare window?

I just tried it again. Here is what I did:
Opened the Concept Window. It's pane gets automatically place to the right of the Editor.
Grabbed the Pane and moved it to the center of the Flare window
Released the mouse button ... bingo, I obviously was in the right spot, the Concept Window got docked ...
by benpal
Wed Mar 07, 2012 9:33 pm
Forum: Getting Started and Installation Issues
Topic: RESOLVED Flare 8: Drag-and-dock to right side of Flare
Replies: 12
Views: 10378

Re: Flare 8: Drag-and-dock to right side of Flare window?

There seemingly a bug in this drug and dock function. When you drag a pane, you should see a set of symbols representing screens with shaded areas (look it up in the Help under Customizing the workspace . You are supposed to drop the pane on one of these symbols. These symbols replace the circles ...
by benpal
Wed Sep 28, 2011 12:09 pm
Forum: Capture's General Discussion
Topic: FileName ... Image with lots of numbers
Replies: 4
Views: 3496

Re: FileName ... Image with lots of numbers - Solution

I have found a (the) solution for this problem:

In the Profile (View>Profiles) set the Output File Name to whatever name you want to give to your screeshots, followed by {n}, e.g. capture{n}

Just giving a name and ommitting the {n} leads to those long numbers. As far as I can remember, in the ...
by benpal
Tue Sep 13, 2011 10:55 am
Forum: Capture's General Discussion
Topic: Capture 5.0 does not take Region captures as expected
Replies: 14
Views: 10220

Re: Capture 5.0 does not take Region captures as expected

Thanks, Ramon. I submitted the bug.
by benpal
Sat Sep 03, 2011 10:06 am
Forum: Capture's General Discussion
Topic: Capture 5.0 does not take Region captures as expected
Replies: 14
Views: 10220

Re: Capture 5.0 does not take Region captures as expected

Same problem, but at 100% screen resolution (which suits my eyes).
In fact, when capturing a region, the cursor is offset from the cross-hair (simulation, the arrow denotes the position of the mouse pointer):

capture1.png

To capture a region, you have to rely on the pointer, not the cross-hair ...
by benpal
Thu Sep 01, 2011 11:36 pm
Forum: Capture's General Discussion
Topic: FileName ... Image with lots of numbers
Replies: 4
Views: 3496

Re: FileName ... Image with lots of numbers

Yes, lots of numbers and a looooong file name. For each new screenshot one or two digits are added. Having used previous versions and now running V5, this is the first time I encounter this.
Is there a way to reset the number?

Update: Screenshot
capture.png

A sequence of captures, note the ...
by benpal
Tue Jul 05, 2011 6:23 pm
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Re: Global linking - Auto-include linked files

I have tried conditional tags as well. But you will have to know which files to tag with ImportYes . And techwriter31 rightly leaves Auto-include linked files unchecked, because even if one checks this option, unless the corresponding linked file is tagged ImportYes , it doesn't get included. In ...
by benpal
Thu Jun 23, 2011 7:04 am
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Re: Global linking - Auto-include linked files

Hi Andrew,

First let me thank you. I appreciate all the work you have put in for a "proof of concept".

The way you describe it does in fact work as expected. But this doesn't seem to be a very "friendly solution", since in my case I have to import some 20 each topics from 4 different projects ...
by benpal
Thu Jun 23, 2011 12:52 am
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Re: Global linking - Auto-include linked files

What happens if you only select one topic? In my testing, when I selected one topic from a master project, the only files that showed up in the dialog to check or uncheck were the ones directly linked to that file (so, in my case, despite a project of a hundred topics and hundreds of PNGs, only 1 ...
by benpal
Wed Jun 22, 2011 8:33 am
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Re: Global linking - Auto-include linked files

Testing in a test project in Flare 7.01, I cannot duplicate the problem you list -- my PNGs are all getting imported. When the dialog appears showing you which files are going to be imported, does it display your image, and the import isn't working, or is it simply not showing up at all?

Have you ...
by benpal
Wed Jun 22, 2011 8:09 am
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Re: Global linking - Auto-include linked files

"Linked file" ... are you sure that means a picture inserted into a topic?

You got a point there. I already pondered this question, but then I found this in the online-help:
Let's say that you have told Flare to import just one topic called "My Big Topic.htm," but you also tell it to ...
by benpal
Wed Jun 22, 2011 7:49 am
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Re: Global linking - Auto-include linked files

Thank you for your reply, Andrew. Just to make it clear: Both the topic and its graphic are in the same child project.

In the context-specific help, this is explained as follows:
Let's say that the files you are importing contain links to other files. If you want Flare to automatically import ...
by benpal
Wed Jun 22, 2011 5:41 am
Forum: Importing
Topic: Global linking - Auto-include linked files
Replies: 16
Views: 11630

Global linking - Auto-include linked files

Trying to globally link to another project, I have created a parent project with just one topic. I have linked it to an existing (child) project from which I want to import a single topic containing a graphic.
In the Project Import Editor, I have selected to include Topic Files (*.htm;*.html), auto ...
by benpal
Fri Nov 12, 2010 6:13 pm
Forum: Flare's General Discussion
Topic: Performance issues - Flare & Analyzer
Replies: 4
Views: 1894

Re: Performance issues - Flare & Analyzer

One mystery is solved: The time for building a project is down to 2 minutes compared to 7 minutes before.

The problem:
The alias file contains some 2000 entries from 18 header files. Unfortunately, the authors extensively used accented characters for the TopicIDs. In RH, they are created in ANSI ...
by benpal
Thu Nov 11, 2010 12:17 pm
Forum: Flare's General Discussion
Topic: Performance issues - Flare & Analyzer
Replies: 4
Views: 1894

Re: Performance issues - Flare & Analyzer

Thank you Dave for your suggestions, based on which I will do some more checking.

I have used the same target and skin to create a WebHelp version but I can't find any unwanted/unneeded files (html or images) in the Webhelp output. I also tried a full text search to possibly identify any wrong ...
by benpal
Thu Nov 11, 2010 4:55 am
Forum: Flare's General Discussion
Topic: Performance issues - Flare & Analyzer
Replies: 4
Views: 1894

Performance issues - Flare & Analyzer

I'm working on a large help project I imported from RH 8:
some 20'000 files (html and images)
5 languages (conditional). All images carry conditional tags for "language" to exclude them from the builds in the other languages (this feature is not available in RH).
18 product versions (conditional ...
by benpal
Fri Jul 16, 2010 5:44 pm
Forum: WebHelp Mobile
Topic: Mobile phone skin
Replies: 2
Views: 4271

Re: Mobile phone skin

Thanks for your prompt response, I see what you mean and have thought about that. It would still have browser window though.
by benpal
Fri Jul 16, 2010 4:45 am
Forum: WebHelp Mobile
Topic: Mobile phone skin
Replies: 2
Views: 4271

Mobile phone skin

When you view WebHelp Mobile project from Flare, you get this iPhone-like frame around the content.
Is there any way you can get the same look when you lunch WebHelp Output from within a PC application, instead of displaying it in a browser window?
Is their a way to create your own "skin frames ...
by benpal
Fri Jul 16, 2010 4:06 am
Forum: WebHelp Mobile
Topic: ToolbarItems not showing up on my Mobile Web Help
Replies: 4
Views: 6453

Re: ToolbarItems not showing up on my Mobile Web Help

To do this, open your master page and select Insert > Proxy > Insert Topic Toolbar Proxy.
That was the missing link (talking about my brain cells)!
Thanks David.
by benpal
Fri Jul 16, 2010 12:37 am
Forum: WebHelp Mobile
Topic: ToolbarItems not showing up on my Mobile Web Help
Replies: 4
Views: 6453

Re: ToolbarItems not showing up on my Mobile Web Help

I'm running into the same problem: I would like to be able to display the Next/Previous Topic and Collapse/Expand buttons in the toolbar.

Also, we would like to use the WebHelp Mobile format in the Internet browser of the PC (for its compact format), where we don't have the Back/Forward function ...
by benpal
Tue Jul 06, 2010 3:33 pm
Forum: Flare's General Discussion
Topic: Object reference not set to an instance of an object
Replies: 6
Views: 2990

Re: Object reference not set to an instance of an object

Thanks Greg for your suggestions, especially suggestion 2 promised to lead to a resullt, but it only confirmed the error.

I followed your suggestion 1 and found obvious errors in the generated xml output. These errors are introduced in the building process, thus beyond my control. I will report a ...
by benpal
Tue Jul 06, 2010 12:31 pm
Forum: Flare's General Discussion
Topic: Object reference not set to an instance of an object
Replies: 6
Views: 2990

Re: Object reference not set to an instance of an object

SG, thanks for your reply, but my project consists of the glossary and only one html page with 2 lines containing 2 or more words corresponding to glossary terms.