MadCap Software Forums

We have an online help system created. We suddenly found that the footers were floating up to meet the last text on the page. That's not what we wanted. We want the footer to stay at the bottom of the window. We contacted Madcap Tech Support and there seemed to be an easy solution: set "Positio...

OMGosh... i completely forgot about that feature... THANK YOU!

I have used Flare forever, but never had this happen... somehow, the preview window got moved up so high (and to the right) on my screen, I can't grab the top bar to move it. I have tried the Alt + space and then M to move with the arrows... but all that does is scroll. I need to move it down so I c...

Thanks.. I'm just re-reading the info about headers vs alias in the Madcap CSH guide.. and it appears that the devs can set up to call either identifiers OR the value numbers... so I think for us that's the way to go so we don't have to deal with underscores or periods. Does that make sense?

I'm also still not clear.. I'm so sorry... if they are called different things in the alias and in the header, how do they get mapped? Also, I cannot change anything about the app identifiers. As per this message, So your app needs to use identifier names with the underscores (or whatever you end up...

Thank you so much for your response... I think what you are saying IS what Tech Support was telling me. I set up the header file with the url and a value. Then I go to the Alias file and map the identifier using the same value - see image I created to sort of show what tech support showed us to do.....

We are having an issue with our context sensitive help mapping. I have contacted Tech Support and they came up with one idea and we are hoping that works.. but we are unable to test it until our engineers have time to actually implement the help into our application. I thought I'd ask here in case s...

We are trying to single-source our company glossary. The idea currently is to add a glossary to a help project - and base that glossary off the global glossary stored in Confluence. As definitions change and get updated (yep... it happens), we want to enable the glossary in any help system to be aut...

We have a requirement that our Flare docs must go into the document management system as Word documents. However, we have to output to PDF for distribution - and output directly from Flare to Word isn't really great. So it's been decided that once the PDF is created, it then has to be converted to a...

I am reviewing 2 projects that are nearly identical. It would speed up my review as I've already reviewed the first and I'd like to copy over comments from one to another without having to switch back and forth. I know I've done this in Word before, but can't find an answer as to if this is possible...

I've searched... and the only such instructions I've been able to find describe setting up a header file and providing the identifiers to the developer or vice versa... As the author, I've always been the one to create both the header file and the identifiers. And I never had to provide identifiers ...

We have A LOT of micro content in our Flare - but we just noticed that the build log is throwing warnings regarding our MicroContent - the warnings refer to incompatible tags for MadCap Keywords... we have NO IDEA what's causing this, nor how to resolve it. When using various micro content phrases t...

One of our writers set up a filter in our search fields for our knowledge base. He set up a filter so that you could enter a search word or phrase, then filter out whether you want it to be all results or just those in Release Notes. While it does focus on Release Notes, it also brings up microconte...

Thanks, AGAIN, Rob!

I just want to make sure we are structuring everything as efficiently as possible. When I was first learning Flare, I seem to remember folks telling me not to bury the basic tag too deep... so I'm just trying to stay up with what's best and what's efficient.

Thanks so so much!

Thanks, Rob...

Glad to know it's not "wrong" to do it that way... but how about lists? They have lists with p tags also...

I just came into a writing team who is using a fairly basic stylesheet... However, I noticed that their images are also within p tags. This is the same for numbers and lists. I have usually kept p tags away from images and lists, etc. But now I'm not sure that's a best practice. I'm struggling to fi...

The other day I sent a PM to one of the experts (i.e., Dave Lee) in the forum to ask about where I could find information about tabs in topics as I've not been able to find anything in the Flare help system... These are something I've wanted to use since they came out. I have been unable to find muc...

GREAT! THANK YOU SO MUCH FOR THIS!

I am being appointed as the Tech Writing team's project architect. I have been tasked with providing background information on just what that entails, what the job description would be, and then create a best practices guide. It is my hope that someone in this forum can provide resources and suggest...

I'm working with an insanely large number of phrases in micro content, and i'm wondering if there's a shortcut I'm missing that allows me to just add a phrase instead of having to scroll back up to the the icon each time.

We inherited an old project that contains a glossary. When a glossary word shows up in a Search in the published help, it's fine, but it doesn't take you anywhere... so I was wondering if anyone has any ideas for how to mark those entries so that when they show up in a search, the user knows that it...

I am fairly new to Capture. I used it years ago... like over a decade. I'm trying to relearn it. I was trying to set up my profile. I had gone in and cropped an image and set up its appearance, etc. I saved that to my profile. But now, any time I do another capture, it's automatically bringing the n...

FILE LIST! DUH! I should have thought of checking that! Thanks so much...

I am trying to create a report that just shows me the topics in the project. I need to then convert that to a .csv file. I can create such a report in Central, but I don't see a way to then export that report into a csv file. I've googled, but I don't see where that's possible. I tried creating such...

ok... that's exactly what I thought... darn... this image was not created via Capture...

Thank you so much for your response... I guess I have to do it the old way... Thanks again!