Search found 18 matches

by EricIngersoll
Fri Jan 21, 2011 10:02 am
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

I was actually able to fix it with some hardcoding. The TOC in Flare didn't want to recognize that I had replaced the topic with the correct one, not sure why. I would change it and Visual Studio wouldn't aknowledge that anything had changed, so I went into the code and did it that way. Not very ...
by EricIngersoll
Thu Jan 20, 2011 3:38 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

The bread crumb and TOC don't seem to be working however. Any clues as to why that might be?
by EricIngersoll
Thu Jan 20, 2011 2:51 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

I figured it out! I wasn't checking out the Alias file from source control, I was just checking out the file I changed the name of. Once I checcked out the alias file, made the change, then checked it back in, it seems to be working!

Big thanks to all of you guys for your help. A lot of this stuff ...
by EricIngersoll
Thu Jan 20, 2011 10:06 am
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

The drop down doesn't open, it's grayed out. That seems odd doesn't it?
by EricIngersoll
Wed Jan 19, 2011 3:19 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

Ok found the Advanced tab. It does say Default, but it is grayed out...I am not able to edit it.

The only section I am able to edit is the Stylesheet Medium. Any idea why that would be the case?
by EricIngersoll
Tue Jan 18, 2011 12:03 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

Dave Lee wrote:I don't think it's been mentioned, but the first thing I would check is that the alias file has been selected in the target's properties Advanced tab.
Make sure it's set to your alias file, and not set to (default).
How do you check this setting? I see an Advanced folder, but no Advanced tab.
by EricIngersoll
Tue Jan 18, 2011 12:01 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

Hmmm, concerning your first comment, the target is not bolded in the Project Organizer. How do I make it defined as the primary target?
In Project Organizer, expand the Target folder, then right-click on the WebHelp target and select Make Primary Target (or something like that) from the popup menu ...
by EricIngersoll
Tue Jan 18, 2011 11:30 am
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

I built to the primary target and the Test CSH link is still grayed out, seems odd, any ideas as to why?
But is your WebHelp target defined as the primary target (it should appear bolded in the target folder in the Project Organizer)?

I did have Errors in the build saying a Topic was included in ...
by EricIngersoll
Mon Jan 17, 2011 2:09 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

Any other ideas? I am running out of solutions.

Thanks again for any help.

Eric
by EricIngersoll
Tue Jan 11, 2011 3:25 pm
Forum: Web-based Outputs
Topic: Webhelp page no longer opening when navigating a certain way
Replies: 7
Views: 3239

Re: Webhelp page no longer opening when navigating a certain way

Well the QA guy dug around and it turns out the old technical writer checked in a bug right before she left, she deleted something she souldn't have.
We checked the code back in from before she deleted what she did...
So this issue has been fixed I think.

Thank you guys so much for your help ...
by EricIngersoll
Tue Jan 11, 2011 2:03 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

I built to the primary target and the Test CSH link is still grayed out, seems odd, any ideas as to why?
I did have Errors in the build saying a Topic was included in Flare more than once, could that be the problem?

Thanks again, I really appreciate the help!
by EricIngersoll
Tue Jan 11, 2011 12:43 pm
Forum: Web-based Outputs
Topic: Webhelp page no longer opening when navigating a certain way
Replies: 7
Views: 3239

Re: Webhelp page no longer opening when navigating a certain way

I had a QA Engineer compare the requests being made.

The QA engineer says he took the working link from production and posted it into the Development site, and it worked.
So either the system is providing the right info and the WEbhelp is confused
OR
The system is somehow providing the wrong info ...
by EricIngersoll
Tue Jan 11, 2011 11:32 am
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

Hmmm. Test CSH files link is grayed out, I cannot click it for some reason.

We use Visual Studio in concert with Flare, so I think the only time we actually build is when we do printed out put, does that explain why perhaps?

I really am sorry for being so vague, the other TW quit and I am still ...
by EricIngersoll
Tue Jan 11, 2011 10:02 am
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Re: Alias file for Context Sensitive Help not working

But the URL for the new page is different, does that matter?
It seems like I am creating a new identifier because the new page has a new URL, doesn't that mean I have to create a new Identifier?

A little background. Basically we are replacing the page in the system with pretty much the same ...
by EricIngersoll
Mon Jan 10, 2011 2:36 pm
Forum: Web-based Outputs
Topic: Webhelp page no longer opening when navigating a certain way
Replies: 7
Views: 3239

Re: Webhelp page no longer opening when navigating a certain way

Thanks Ramon!

I think something may have changed with the Alias ID, I changed it to reflect the new URL, and it stilldoesn't work correctly.

What shows up in the Help Home or Welcome page, rather than the precise page for the functionality.

My QA guy went back and said it was working before a ...
by EricIngersoll
Mon Jan 10, 2011 12:57 pm
Forum: Source Control
Topic: Alias file for Context Sensitive Help not working
Replies: 23
Views: 20732

Alias file for Context Sensitive Help not working

I have created a new topic for a new page in our system that is replacing an old page.

I have gone through the steps below, but the page is not showing up in the system. Any help is much appreciated! Thanks,

Eric

How to Create an Alias File for Context Sensitive Help

1. Click on Project ...
by EricIngersoll
Mon Jan 10, 2011 12:26 pm
Forum: Web-based Outputs
Topic: Webhelp page no longer opening when navigating a certain way
Replies: 7
Views: 3239

Webhelp page no longer opening when navigating a certain way

Hello all,

This is my first question on these boards, so please bear with me (I hope I am in the right subsection).

I have an issue where the webhelp is no longer opening the correct page when navigated one way, (Message Center>New), but still works when you click directly on the link (Message ...