MadCap Software Forums

When the search results are displayed, the heading line of each hit shows the content of the <title> tag, and the body of each hit starts with the content of the <h1> tag followed by subsequent help topic content. Problem is: in our help system, the content of the <title> and <h1> tags is identical ...

Resolved: Reinstalled Flare and it now works.

Get the following error when I click Next on the first page of the Import Project from Source Control Wizard (menu option File > Source Control > Import Project):

"Mixed mode assembly is built against version 'v2.0.50727' of the runtime and cannot be loaded in the 4.0 runtime without additional ...

Thanks Lydia. I see where you are heading with that: if I mark all topics as non-searchable, then Flare will build an empty search database and I will have effectively "turned off" the search capability. There are large chunks of the SDK that are refreshed (regenerated) at each updated version of ...

Software engineering would like to us to migrate their separate merged CHM based SDK (which is looking very out-dated) to Flare's webhelp or HTML5 output for consistency with our online help system.

Did some trials a while back and managed to successfully blend all the content from the old HTML ...

Thanks for all the input - plenty to go with there.

Thinking it through ... if I create a script to update the time stamp in the >>source<< file, I will need to make sure I run the script on the same day that I made the content change. Otherwise, the first time the script is run on the file it will ...

Thanks Marjorie.

We have the technical know-how to implement your suggestion, but I would prefer not to have to insert a processing step between the build and the publish.

If I were to go down that path though, does anyone know if it is possible to automatically launch an external script at the ...

There was another topic in this forum that asked about a Last update date on the Welcome page (resolved by using a standard Flare system variable).

I am publishing an API reference and would like to use the time stamp of each topic (on the file system) to embed a 'Last updated' date in the topic ...

I have some legacy translations that I need to import into a Lingo TM as a baseline for future translations. The translations are stored as Source/Target columns in an Excel spreadsheet.

The topic 'Creating Alignment Projects' in the MadCap Align help doesn't include XLS files as a supported input ...

Have just compiled our large merged webhelp system in Flare 7 for the first time and am getting some weird results when randomly selecting entries in the TOC, e.g.,

* clicking on any entry in one top level book (=merged project) gives the File not Found error with the correct (intraproject) topic ...

I have the 'Use TOC depth for heading levels' option set in the Word target.

When I generate the Word document, some topics that are meant to be at level 2 are at level 1, while others are correct. The ones that are incorrect have the Word style 'h2' assigned to them. The ones that are correct have ...

Thanks Lisa for the considered advice (and without gratuitous MS bashing)

I understand that IE 9 is still in beta, and that MadCap cannot officially support it yet.

If I understand the responses correctly (... reading between the lines ...), there is little pointing in me testing it with the current Flare output because there are likely to be compatibility issues (which ...

Has anyone installed IE 9 and can comment on whether "Chakra, the new JavaScript engine" delivers a performance increase for our Webhelp help systems, in particular the load times thereof?

I did add the full path using the "file:///" protocol. The browser reports the file cannot be found when I include the pipe character and skin name

OK, the extra skins are being included in the build & publish now. I want to test this, and the syntax is meant to be

index_CSH.htm|skinName

but neither IE nor Firefox accept the pipe character in the URL, so how is this supposed to actually work?

Thanks Dave!

P.S. Vote 1 Dave for PM (oh, I see you already are a Propellus Maximus)

P.S. I have just published a single project and the other skins aren't included. I have also tried applying the build condition to the skin files - that doesn't work either.

We are implementing the suggested workaround of defining separate skins to open the help system with different tabs as the default.

The previous poster wrote:
Build the project. You don't have to do anything with the new skin files -- they'll automatically be included in the output folder.

but ...

Hi,

we are successfully generating merged webhelp and now want to validate the cross-references we created between subsystems.

Can anyone recommend a link checker that could validate all links in our merged webhelp output, i.e. you point it to the parent folder of our webhelp output and it ...

Thanks for the informed response. I forwarded it to the tech. guy who responded that he hadn't in fact set up the server for ftp, only Samba, so I need to map a drive in Windows.

I am trying to publish a merged webhelp system using the Type=FTP method in the destination settings and I get the error message:

"The requested FTP command is not supported when using HTTP proxy."

I cannot find any references to "HTTP proxy" in the help. Does anyone know why I am getting this ...

Support managed to track down the issue in our case. At the time we were still only experimenting with the whole setup, and it turns out the reason the aliasing wasn't working was because we had not applied the same skin to all sub-projects. After doing that, everything worked fine.

I am pleased to report that hyperlinking in the manner I described is possible. Here's the solution provided by MadCap Technical Support, which I have been able to successfully reproduce in our webhelp projects.

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Creating the link is a bit complex, but it follows the general formula below ...

In a merged webhelp system, it is possible to hyperlink from a topic in one project (=subsystem) to a topic in a different subsystem by anticipating the relative location of the target topic in the final published output.

Has anyone tried and succeeded in inserting a TOC entry in one subsystem that ...