MadCap Software Forums

ok, thanks

Hi,

We have just upgraded to Flare 11 with maintenance plan.

What do I do with the maintenance keys? Do I need to register them somewhere to get notifications of future releases?

Not really sure what the process is.

Thanks

Chris

Does anyone have a solution to this error?

We have started getting this error on the CHM help file for one of our products.

We are using Flare 8.1 at the moment. I did download a trial of Flare v10 and get the same error.

Our project is fairly large, around 1000 topics.

I have tried other output ...

Thanks Rob,

Turning off the help in Flare 8 resolved the issue.

Will there be a Flare 8 update to address this?

Chris

Hi Ramon,

The problem is not the output.

The problem is in the application itself. The error pops up almost every time I click a link, open a topic, save a topic etc. Pretty much constantly. It is impossible to work in the application as you are constantly getting the pop-up and need to close ...

I am also getting this error whenever I open a new topic in Flare or even when opening a TOC or target, pretty much all over the place.

These errors are in Flare itself while I am trying to edit etc.

I am using the following:

Windows 7 SP1
Flare 8.1.2
Internet Explorer 11

Can someone please help ...

Hi Urbanequokka,

I have found my solution.

If yuo browse to the following page on the webserver itself:

http://serverip/webhelpplus/service/service.asmx

(Actual path will vary according to where your files are and your directory structure)

Then click on the GetToc link, and then the Invoke ...

Hi,

I am trying to browse to:

http://serverip/webhelpplus/default.htm

I get my webhelp pages, but no TOC.

The documentation talks about an AutoMergeCache folder being created on the web server, but I don't find this.

Regards

Chris

Hi,

I am trying to install a trial of Feedback server on a windows 2003 x86 server. I have IIS installes, ASP.net is registered and extensions are allowed, however, every time I try Install Feedback server, I get a message that ASP.net webserver extensions are prohibited and I cannot continue.

Any ...

Hi,

Were you able to find a solution to this? I am having the same problem with Flare 5.

Thanks

Chris