MadCap Software Forums

Hi all! The 'print topic' option in the WebHelp toolbar only prints the content on the top level of the topic but not the content within the sub topics (of that topic). Users need to click on each sub-topic url within that topic to be able to print them. Is there something I can do to change this? A...

Thanks for the suggestion. I opened my stylesheet in a text editor and couldn't see anything unusual. I hadn't made many changes to my stylesheet so I deleted it and created a new one and I still get this error. I'm opening a support case. Thanks!

I've been able to successfully build my mobile output for a few weeks now (it's even integrated into the mobile app), and suddenly this morning I'm getting an error and can't compile. I keep getting this compile error: Object reference not set to an instance of an object This error occurs right afte...

Thanks - that worked perfectly!

I've created a TOC for a WebHelpMobile project. It looks like this: Selecting a Dashboard ...Interacting with Dashboards ...Interacting with Reports ........Viewing Text Previews ........Adding Values as Report Constraints ........Adding Values as Dashboard Constraints ........Selecting Other Report...

When viewing webhelp in an IE8 browser, when I expand a drop down topic, the footer text (my copyright, etc.) moves up into the body of the drop down text. Has anyone encountered this? Is there a way to fix it?



Thanks!

I just wanted to post a resolution to this thread, in case anyone ends up having this problem after me. The problem ended up being unrelated to Lisa's suggestion (although I appreciated her suggestion). The problem was they Div.Body display type on my stylesheet. It was set to inline-block and I had...

Hi Lisa, thanks for the suggestion! I tried this but it doesn't seem to make a difference. I then tried creating an entirely new medium and pointing toward that. It still doesn't print. So to recap: - I edited my stylesheet (called WebHelpStyle.css) in the internal text editor and changed the @media...

When I attempt to print a webhelp topic, I get one blank page that just displays the browser header and footer and the ABC Help > About this help breadcrumb, and then nothing else, then a page with the browser header and footer AND the first expected page of help content, then another blank page wit...

Thanks, I appreciate your help!

I want to change the actual project file name. Long story, but we have two projects with different content but the same project name, which has caused some internal confusion.

Hi there... Is there a way to rename the overall project file? Thanks!

I wanted to post the resolution in case anyone else ends up having a similar issue. Thanks to MadCap support, we discovered that it had nothing to do with my stylesheets. I had to change the DPI settings on my system to 96dpi and then the project compiled perfectly. Hope this helps someone - thanks ...

Hi Lisa! I'm using Times New Roman, so I don't think that's the issue... Any other ideas?

Hi there... I'm having issues with the character spacing in my PDF output. I know it must be something in my print stylesheet, because the webhelp looks perfect - but for the life of me I can't figure out what it is and now my brain hurts. There are two issues: 1) Many of the TOC items look like thi...