Search found 25 matches

by MarkMetcalfe
Fri Apr 09, 2021 5:58 am
Forum: Flare's General Discussion
Topic: System XML XMLexception error
Replies: 4
Views: 2191

Re: System XML XMLexception error

I saw this in the Printed documentation topic and posted this response, but since i was building an online output, I will repeat my response here. (Admins can do what they like.) I got this error. I wonder if it has something to do with a bad sector on a disk, or in a file. I could see nothing wrong...
by MarkMetcalfe
Fri Apr 09, 2021 5:52 am
Forum: Printed Documentation Targets
Topic: failed to compile document '.', hexadecimal value 0x00, is a
Replies: 5
Views: 3126

Re: failed to compile document '.', hexadecimal value 0x00,

I got this error. I wonder if it has something to do with a bad sector on a disk, or in a file. I could see nothing wrong with the last file that processed; nothing at Line 19 position 8. So here is what I tried. Maybe you can try it. I copied my Content and Project folders to folder on another disk...
by MarkMetcalfe
Thu Feb 07, 2019 7:07 am
Forum: Flare's General Discussion
Topic: what causes the html code to clump together in Text Editor
Replies: 9
Views: 2877

Re: what causes the html code to clump together in Text Edit

It's a inconvenience only, and wondered why it happened.
I am a huge Flare fan, and I've been in tech writing for 34 years and have used a lot of tools. Flare is the best, hands down, because it can be simple and complex - easy to learn, and feature rich to master.
by MarkMetcalfe
Wed Feb 06, 2019 6:34 am
Forum: Flare's General Discussion
Topic: what causes the html code to clump together in Text Editor
Replies: 9
Views: 2877

Re: what causes the html code to clump together in Text Edit

I'll keep an eye out for the   characters. They are necessary in many cases, especially if I have two variables next to each other like so: <variable1> <variable2>. For some reason, Flare mashes those together too, like so: <variable1><variable2> so I have to put the forced space in like so: <variab...
by MarkMetcalfe
Tue Feb 05, 2019 7:47 am
Forum: Flare's General Discussion
Topic: what causes the html code to clump together in Text Editor
Replies: 9
Views: 2877

Re: what causes the html code to clump together in Text Edit

I have a similar question. It doesn't affect the output but makes it harder to parse, especially when debugging. If I have an error in one of these lines, I'll add line breaks to narrow down where the error is. See the attached images (right side cropped out): Line 78 runs on and on in a mash of HTM...
by MarkMetcalfe
Mon Jan 28, 2019 2:02 pm
Forum: Flare's General Discussion
Topic: Receiving "Missing File Link for TOC entry" messages
Replies: 3
Views: 1915

Re: Receiving "Missing File Link for TOC entry" messages

I found it! (A different problem and solution for " Missing File Link for TOC entry "; maybe it can help someone with a similar case) After looking at the TOC every way I could, I slowly read through the entire build log for a clue. I came across the following lines: Generating folder\Site...
by MarkMetcalfe
Thu Dec 06, 2018 1:45 pm
Forum: Capture's General Discussion
Topic: Capture cross-hairs are off (inaccurate)
Replies: 1
Views: 1923

Capture cross-hairs are off (inaccurate)

When I use Capture, the cross-hairs do not capture what I "rubber band;" the XY coordinates are off. See attached screen shot. If I use the cross-hair magnifier and locate the corner I want to start with, the magnifier XY coordinates are correct. Pertinent details: Capture 7.0.0 Note: I ha...
by MarkMetcalfe
Tue Dec 06, 2016 8:49 am
Forum: Web-based Outputs
Topic: TopNav output Search doesn't work
Replies: 4
Views: 1743

Re: TopNav output Search doesn't work

My search didn't work for a while, but for a different reason, so I will post my solution here so someone else can find it and maybe be helped. I looked all over for a switch somewhere, and tried all the other solutions suggested in this forum; I thought I looked everywhere. I discovered that when I...
by MarkMetcalfe
Fri May 20, 2016 9:58 am
Forum: Capture's General Discussion
Topic: Change default BMP save to PNG
Replies: 7
Views: 5693

Re: Change default BMP save to PNG

Thanks. You are probably right about BMP-in-then-BMP-out-by-default.
And the tip about batch format conversion prior to cropping was also a good tip (wish I had thought of it). (an acceptable workaround to what I hoped to do)

Mark
by MarkMetcalfe
Thu May 19, 2016 12:57 pm
Forum: Capture's General Discussion
Topic: Change default BMP save to PNG
Replies: 7
Views: 5693

Re: Change default BMP save to PNG

I already tried that (and tried it again just now). Maybe its a bug or something. (Capture 7.0.0) I did this: 1. Created a new profile. 2. View > Profiles > Format tab. 3. Changed Format drop-down to PNG. (Now, should this change the default Save as Type on the Save As dialog box? ) 4. Opened a .bmp...
by MarkMetcalfe
Tue May 17, 2016 8:26 am
Forum: Capture's General Discussion
Topic: Change default BMP save to PNG
Replies: 7
Views: 5693

Change default BMP save to PNG

Apologies if this is a repeat but I've looked a lot of places and cannot find the answer. Every time I click Save As... in Capture, I have to change the format in a drop-down from default BMP to PNG (preferred). I believe there is a way to change the default format to PNG which will save me a step t...
by MarkMetcalfe
Mon Mar 30, 2015 8:47 am
Forum: Flare's General Discussion
Topic: Updating old projects to the new Top Level Nav style project
Replies: 4
Views: 1631

Re: Updating old projects to the new Top Level Nav style pro

Is the Flare What's New Guide available in HTML5? If so, where? If not, why not?
by MarkMetcalfe
Tue Apr 01, 2014 11:11 am
Forum: Web-based Outputs
Topic: Flare 10 bug: Can't handle spans around drop-down hotspots
Replies: 5
Views: 2670

Re: Flare 10 bug: Can't handle spans around drop-down hotspots

Austin, We use drop-downs extensively, too. However, we accomplish hiding the drop-down text from print outputs by using a condition tag. I don't think you need a span tag to do what you want, just set up a few conditions. <MadCap:dropDown> <MadCap:dropDownHead MadCap:conditions="Conditions.All...
by MarkMetcalfe
Wed Jan 29, 2014 6:59 am
Forum: Styles, Stylesheets and XML
Topic: Style classes in stylesheet are not visible in style window
Replies: 19
Views: 14509

Re: Style classes in stylesheet are not visible in style window

I placed my cursor on a <p> tag, and went to my Style drop-down chooser to choose H1. In some places, my H1 showed in the list of elements, but when I placed my cursor on another <p> tag in another place in my file, the H1 did not show. The reason, I discovered, was that when H1 did show, the <p> ta...
by MarkMetcalfe
Wed May 15, 2013 11:35 am
Forum: Flare's General Discussion
Topic: intermittent Flare 9 lockups
Replies: 15
Views: 10866

Re: intermittent Flare 9 lockups

Just installed Flare 9.1. THANK YOU! I was getting delays in Flare 9.0 whenever I checked out a file. The first thing I did with Flare 9.1 was check out a couple of files and it did so very quickly. What a relief! I love Flare 9 and NEED its new features, so THANK YOU for ironing out some of these w...
by MarkMetcalfe
Mon May 13, 2013 10:15 am
Forum: Flare's General Discussion
Topic: Location of <a name...> cross-reference tag
Replies: 0
Views: 715

Location of <a name...> cross-reference tag

In my HTML code, I often encounter code similar to the following, which I believe is generated when I create a cross-reference to the heading in my project. (a) <h1>Membership Users and Groups<a name="Memberships_intro"></a></h1> In the output, when I click on the cross-referenced link, th...
by MarkMetcalfe
Tue Apr 23, 2013 11:28 am
Forum: Flare's General Discussion
Topic: intermittent Flare 9 lockups
Replies: 15
Views: 10866

Re: intermittent Flare 9 lockups

Glad to find this in the forum. It has been happening to me. I am glad that I can run Flare 8 and Flare 9 on the same machine, or I'd have to go back. But I need some of the fixes and features in Flare 9. For now, I may do most of my editing in 8! Was the bug reported? Do you want multiple "me,...
by MarkMetcalfe
Fri Apr 05, 2013 6:28 am
Forum: Analyzer's General Discussion
Topic: Exclude Files
Replies: 6
Views: 6300

Re: Exclude Files

What a PITA. I have a tool that I have to work with that has similar usability issues. What works for me is to be doing two things at one. I interact with the tool every five minutes or so, but I just keep working on other stuff and let the tool run in the background and I interact with it at inter...
by MarkMetcalfe
Thu Apr 04, 2013 6:22 am
Forum: Analyzer's General Discussion
Topic: Exclude Files
Replies: 6
Views: 6300

Re: Exclude Files

You should be sure to log this with MadCap: https://www.madcapsoftware.com/feedback/bugs.aspx?p=Analyzer&v=6.0 In fact, both of you should log this, as items with multiple requests can often receive priority in future versions. Thanks. I did just that. Now, as maddening as it was, I did use Ana...
by MarkMetcalfe
Wed Apr 03, 2013 12:10 pm
Forum: Analyzer's General Discussion
Topic: Exclude Files
Replies: 6
Views: 6300

Re: Exclude Files

I had hoped for a reply, too. I have a large project. (~2100 pages; 4200+ files in the Content folder alone) Even more simple than an exclude file list, there should be a way to scan ONLY when directed to do so. Then I could fix a whole bunch of items, and THEN re-scan. PLEASE stop scanning after ev...
by MarkMetcalfe
Thu Sep 09, 2010 8:07 am
Forum: Getting Started and Installation Issues
Topic: Flare v6.1 and PDF Output
Replies: 12
Views: 8835

Re: Flare v6.1 and PDF Output

My blood pressure was waxing and my high opinion of Flare was waning, until I read this thread. I now believe Adobe is the culprit. 1. I did Ctrl-Alt-Delete and started the Task Manager. 2. I sorted by process name and lo and behold Acrotray.exe came to the top. 3. I ended its process (pressing the ...
by MarkMetcalfe
Tue Sep 07, 2010 6:07 am
Forum: Flare's General Discussion
Topic: System out of memory exception error popup.
Replies: 38
Views: 25965

Re: System out of memory exception error popup.

Here is a 2010 update: I have Flare 6.1.0 and also get the Out of Memory error. (I'll try building right after launching the program, but it seems to be hit or miss for me.) :( My project is large (almost 3000 pages in PDF format) but I have 4GB of RAM on a 32-bit Windows 7 system. When it builds, I...
by MarkMetcalfe
Thu Jul 08, 2010 9:04 am
Forum: WebHelp Mobile
Topic: ToolbarItems not showing up on my Mobile Web Help
Replies: 4
Views: 5710

ToolbarItems not showing up on my Mobile Web Help

I really want Next and Previous topic buttons on my mobile web help. I have visited the online help and it tells me how to specify the toolbar item styles but not how to get them to display in my mobile web help. I cannot find a switch that turns them on or off (if there is one). All of the Topic To...
by MarkMetcalfe
Tue Jul 06, 2010 6:53 am
Forum: Styles, Stylesheets and XML
Topic: Topic Style Class: concept, task, reference, topic
Replies: 2
Views: 2227

Re: Topic Style Class: concept, task, reference, topic

Thanks for the quick response. It made me wonder why I hadn't found that in online help. So I went to the dialog box and looked for a help button or tag, then guessed at pressing F1 and the dialog box help appeared.

As for its use, I will do some ponderous pondering.
by MarkMetcalfe
Tue Jul 06, 2010 6:39 am
Forum: Styles, Stylesheets and XML
Topic: Topic Style Class: concept, task, reference, topic
Replies: 2
Views: 2227

Topic Style Class: concept, task, reference, topic

[Flare 6.1.0] I found the Topic Style Class field on the Properties of content files. I dutifully set each file's field to concept, task, or reference, and then looked around Flare to see where I might make use of my efforts. For example, I might expect that I can let the reader view all Task topics...