Search found 168 matches

by samjones6
Tue Mar 22, 2011 12:10 pm
Forum: Printed Documentation Targets
Topic: PDF output: Links to other topics try to open in Web Browser
Replies: 5
Views: 2221

PDF output: Links to other topics try to open in Web Browser

Hello!

I have a project that migrated from Robohelp X5 to Flare v6.1

PDF output works... I get a PDF.

But some links within the PDF try to open a web browser, instead of navigating to the target topic.

Many links within the PDF work properly.

What is going on?

Thanks!
by samjones6
Mon Mar 21, 2011 10:23 pm
Forum: Microsoft CHM Help
Topic: Flare 7: anyone else with popup problems?
Replies: 21
Views: 17540

Re: Flare 7: anyone else with popup problems?

I believe the problem is still open.

A week or two ago Madcap indicated that a patch was in the works.... but it has been pretty quiet so far!
by samjones6
Mon Mar 21, 2011 5:30 pm
Forum: Flare's General Discussion
Topic: Use a variable in a PDF Target file name? How? (v6.1)
Replies: 1
Views: 952

Use a variable in a PDF Target file name? How? (v6.1)

Hi!

Variables rock....

Can I use them everywhere? Like in a target as part of the target output file name?

Do I just throw in: mcvariable:VariableSet.VariableName

or need I enclose it in %% or something?

E.g. what I want is:

WidgetHelp_v11.pdf

Can I do this:

WidgetHelp_vmcvariable ...
by samjones6
Fri Mar 18, 2011 12:22 pm
Forum: Microsoft CHM Help
Topic: Flare 7: anyone else with popup problems?
Replies: 21
Views: 17540

Re: Flare 7: anyone else with popup problems?

We just migrated to Flare from Robohelp (a migration planned for over a year).

We installed Flare 7 ... found this problem, and had to do the whole migration to Flare 6.1 .....

Waaah!
by samjones6
Thu Mar 17, 2011 6:37 pm
Forum: Web-based Outputs
Topic: webhelp: popups are SLOW and make browser pause
Replies: 0
Views: 706

webhelp: popups are SLOW and make browser pause

Hello!

I just migrated a project from robohelp to flare 6.1. It compiles to chm, web help and pdf.

The chm works great.

In web help, the popup topics show as beige for some seconds. It is like they are popping up VERY SLOWLY.

Have tried two browsers on three computers.

What is going on?

Thanks!
by samjones6
Thu Mar 17, 2011 1:46 pm
Forum: Web-based Outputs
Topic: Refreshing firefox with web help open: Firefox resizes!
Replies: 2
Views: 1221

Refreshing firefox with web help open: Firefox resizes!

We just rolled out a decent size project in flare 6.1 to web help.

(This project had been a robohelp project for years.)


Issue:
If you do an F5 refresh, firefox resizes.

Steps:

open firefox full screen
put in the url for the new flare web help
Refresh it
firefox resizes

Suggestions?

Thanks ...
by samjones6
Wed Mar 16, 2011 3:29 pm
Forum: Flare's General Discussion
Topic: Can iFrame be used in a help topic to frame a web page?
Replies: 2
Views: 1670

Can iFrame be used in a help topic to frame a web page?

Question: Can iframes be used in a help topic?

I know that chms and web help allow graphics to be pulled from a web server.

I have some relatively dynamic content that is on a web page, and would like to have that framed into the help.

I compile to web help, chm and (rarely) pdf.

Thanks!
by samjones6
Wed Mar 16, 2011 10:15 am
Forum: Web-based Outputs
Topic: Search is slow to load. Can this be improved?
Replies: 3
Views: 1565

Re: Search is slow to load. Can this be improved?

The only related settings would be for the 'chunk' files.

Yes, I will try some options there


If you check the help, you'd find more info here:
http://webhelp.madcapsoftware.com/flare6/Content/Output/More_About_Building_Final_Output/Improving_the_Processing_Performance_of_the_Target.htm

This ...
by samjones6
Wed Mar 16, 2011 10:11 am
Forum: Web-based Outputs
Topic: web help: the "quick search" option: Useless, or just me?
Replies: 13
Views: 6365

Re: web help: the "quick search" option: Useless, or just me?

1. Skin -> Tab Styles
2. List Styles : ToolbarItem -> QuickSearch
3. Group Show : Alphabetical List properties_quicksearch.png

Inge,

You rock!

That did the trick.

Thanks for the good explanation. I could not have found it any other way.

(Flare documentation editor: Please take note! <g>)
by samjones6
Wed Mar 16, 2011 9:36 am
Forum: Web-based Outputs
Topic: web help: the "quick search" option: Useless, or just me?
Replies: 13
Views: 6365

Re: web help: the "quick search" option: Useless, or just me?

i-tietz wrote: And we changed the label and the tooltip into "Search in document".
Inge,

How do I do this?

Thanks!
by samjones6
Wed Mar 16, 2011 9:35 am
Forum: Web-based Outputs
Topic: web help: the "quick search" option: Useless, or just me?
Replies: 13
Views: 6365

Re: web help: the "quick search" option: Useless, or just me?

Paul Griffiths wrote:Agreed. Also, AFAIK, the only way to change the default text in the search box is to edit the language skin.
Where / how do I edit the language skin?

(I dug around flare help, and could not work out the answer)

Thanks!
by samjones6
Tue Mar 15, 2011 9:57 pm
Forum: Web-based Outputs
Topic: Search is slow to load. Can this be improved?
Replies: 3
Views: 1565

Search is slow to load. Can this be improved?

In web help, I notice it is some seconds to get the Search area to load. (I just tested the web help at madcapsoftware.com, and it is also slow to load the Search panel.)

Can this be improved?

Should I perhaps not care about this?

Thoughts?

Thanks!
by samjones6
Tue Mar 15, 2011 9:55 pm
Forum: Web-based Outputs
Topic: web help: the "quick search" option: Useless, or just me?
Replies: 13
Views: 6365

web help: the "quick search" option: Useless, or just me?

Is it just me, or is the "quick search" option kinda... misleading?

It implies REAL search.... but it is not!

Should it say "search this page" ?

Thoughts?
by samjones6
Mon Mar 14, 2011 2:38 pm
Forum: Flare's General Discussion
Topic: "generating alias file" counts as a compiler warning: messy!
Replies: 2
Views: 1669

Re: "generating alias file" counts as a compiler warning: messy!

This is a known problem (reported some time ago)

"good"
<g>


The alias file generation is all done at the same time, so all the errors/warnings appear as a block - you can assume that there are no other errors mixed up in there. You need to scroll back through the list to the start of the alias ...
by samjones6
Mon Mar 14, 2011 12:04 pm
Forum: Source Control
Topic: Perforce and Flare
Replies: 33
Views: 34453

Re: Perforce and Flare

Here is another perforce user....

Flare project is in perforce. Output is not.

Bummer that flare doesn't hook nicely to perforce.
by samjones6
Mon Mar 14, 2011 9:45 am
Forum: Flare's General Discussion
Topic: "generating alias file" counts as a compiler warning: messy!
Replies: 2
Views: 1669

"generating alias file" counts as a compiler warning: messy!

Hi!

I use flare 6.1, and have a single project that compiles to several outputs, using conditional tags, and many pages are conditional as well (e.g. included in one output, but EXcluded from other outputs).

Issue: When I compile, I get a list of errors for all the excluded pages.

Error ...
by samjones6
Mon Mar 14, 2011 9:33 am
Forum: Microsoft CHM Help
Topic: html help compiler crashes when building chm file
Replies: 6
Views: 4828

Re: html help compiler crashes when building chm file

RamonS wrote:Just for the record, that is a bug in Windows, not Flare. A limitation from the DOS days that Microsoft was unable to shed to this day.
I am well aware of it.

From our version control system, the path naming is deep....
by samjones6
Mon Mar 14, 2011 9:32 am
Forum: Flare's General Discussion
Topic: global file and replace: churns a lot, does not Replace!
Replies: 2
Views: 1370

Re: global file and replace: churns a lot, does not Replace!

The Find and Replace tool does take a little getting used to. It's not terribly intuitive.

That is an understatement!

I just used one of my support calls to figure this out (crazy!).

The issue: you have to check the "find in source code" checkbox if you are trying to operate against the xml ...
by samjones6
Mon Mar 14, 2011 9:13 am
Forum: Web-based Outputs
Topic: Web help: Where is the "show" option that Robohelp does?
Replies: 5
Views: 2244

Re: Web help: Where is the "show" option that Robohelp does?

lacastle wrote:here is the Flare help topic about this feature - http://webhelp.madcapsoftware.com/flare ... Topics.htm
Above works great.

Thanks!!
by samjones6
Mon Mar 14, 2011 7:51 am
Forum: Web-based Outputs
Topic: Why go with Flare over Robohelp?
Replies: 48
Views: 29848

Re: Why go with Flare over Robohelp?

RamonS wrote:Well, there are plenty of RH converts who will state the opposite. eHelp's support was good, Macromedia was OK, but as soon as Adobe got the fingers on RH support was horrible. MadCap's support is excellent.
Madcap does have strong support. No question.
by samjones6
Mon Mar 14, 2011 7:49 am
Forum: Web-based Outputs
Topic: Web help: Where is the "show" option that Robohelp does?
Replies: 5
Views: 2244

Re: Web help: Where is the "show" option that Robohelp does?

I am sure if you only send the HTML topic file from RH the link may be there, but it doesn't do anything, because the ToC and framework files are missing.

Sorry, but you are mistaken RE the above.

Example:

This is a robohelp web help:
http://www.zfirm.com/Product_Documentation/ShipRush_v7-0 ...
by samjones6
Sun Mar 13, 2011 10:14 pm
Forum: Web-based Outputs
Topic: Why go with Flare over Robohelp?
Replies: 48
Views: 29848

Re: Why go with Flare over Robohelp?

I used Robohelp for about 12 years. Just the past month, I converted a pretty complex project to Flare.

I like a lot of the Flare features. But I have to say, Flare is a LOT slower to use:

- Conditional images are not clearly shaded like in RH. It is harder to understand a page that has a lot of ...
by samjones6
Sun Mar 13, 2011 10:07 pm
Forum: Web-based Outputs
Topic: Web help: Where is the "show" option that Robohelp does?
Replies: 5
Views: 2244

Web help: Where is the "show" option that Robohelp does?

We are in the middle of converting a pretty complex project from robohelp.

We really like the overall look of Flare 6.1 web help.

Issue:
When we email a single help file page to a customer, they get _just_ that one page in the browser.

On robohelp, this page has a "show" link at the top, which ...