MadCap Software Forums

Go to your Project Properties button, look at the Language tab and see what region you have set. If it's English (United States) - there's your answer and the very reason Flare is flagging 'Canceled' as incorrect - for that culture, it IS incorrect strictly speaking.

Thanks!

I took a look, and ...

You are a developer. Not many other folks can duplicate your 4-6 seconds. What does that tell you?

Well, there are two to four folks here on the forum reporting the same issue I am reporting.

And Flare support has seen the issue.

And it has been submitted to the Flare product manager.

And no ...

That said, in this case, there is a reason for how they implemented the index: the old RoboHelp method meant that if you condition parts of a topic that contain the keyword you've associated with the topic, the keyword *also* gets conditioned automatically. The old RoboHelp method meant you had to ...

I am curious though, is it that you think Flare is too "too buggy" that makes you long for RoboHelp again, or is it more of a learning curve thing?

It is not learning curve at all. It is pure bugs. The editor actually doesn't work when using the kbd to navigate.... It is amazing no one notices ...

150-250mb of RAM.....jees I wish half the tools I used were that light. Flare runs hotter than that most of the day on my box, let alone things like photoshop, flash, MS Word....Even good old (insert sacastic tone here) Lotus Notes kills around 120+ and thats during idle. Considering that most PCs ...

Either spelling is acceptable in the US.

You win. That is right. The MS Word 2007 spell checker agrees with you. The following is considered %100 correct in MS Word 2007:

Joe canceled his trip to Mexico

Sally cancelled her trip to New York

However, in Flare 7.1, the above is NOT considered ...

Typically, for me, Flare is MUCH MUCH slower than Explorer. My projects with 500+ topics in one folder (and I have 30 some-odd folders), I can browse through them in Explorer in no time at all, whereas Flare takes 3-4 seconds to click from folder to folder.

Correct. This is also my experience ...

It may not even be Flare, but Windows.

The issue I see in this area is %100 Flare.

It appears that every time I press ctrl G, Flare does several things:

- Reads a list of all the files // super duper fast in windows
- Reads all the .props files // horrible slow, because Flare is really slow ...

So why the heck are you still using it? If I'd be in your position I'd drop Flare.

It is true, using Flare is painful. I suffer a lot from Flare. I wish I had stayed on Robohelp.

But I need to hire a consultant to help convert back to robohelp, and I have not had the time to do that yet ...

v7.1 has the same issue.

I am curious, do you only get the email notifications about bug fixes if you have a maintenance plan?

Dunno. I have maintenance.

Flare is SO VERY VERY BUGGY that having Flare with no maintenance would be death (for me).

It is the buggiest commercial app I have ever (ever) used, in 30 years in ...

Ack!

A reality check?

In a topic type:

"Joe cancelled his order for shoes"

On my Flare 7.1 system, "cancelled" shows as misspelled.

Just me?

Thanks!

Well, I received 9 (nine!) emails to effect "issue ### you reported is fixed in 7.1"

Pretty nice!

I submitted 35 or so in the last few months. %25 in one release is pretty good!

It still takes FOUR SECONDS for the @#$@# insert image form to come up... and the performance of Flare IDE is still ...

Submitting issues is the best way to get these issues taken care of. Please don't let anyone discourage you from submitting problems to Tech Support.
Support may not be able to solve a particular issue, but they can get it to the development team which may lead to getting the problem solved.

The ...

Andrew wrote:Definitely report this to MadCap (assuming you haven't already done so).

I have opened this issue with MadCap multiple times and have gotten absolutely nowhere.

I don't think MadCap tech support can help on this one (that is my clear experience).

Worth a try, but given the many complaints about other issues with RH9 in the Adobe forums you are gaining a bit and loosing somewhere else.

I can only speak to the robohelp IDE itself. The v9 IDE is much faster and responsive than Flare's is. There are also a long list of problems in Flare ...

David,

You might also want to try the robohelp v9 demo.

My experience is that robohelp is much better in this regard than Flare.

)At the moment, I've only being converting my Robohelp projects, and it has occurred in all of them.

You may want to look at sticking to Robohelp v9, if you can.

I am a former robohelp user, and have had TONS of problems like this with Flare.

Flare support failed to resolve the issues.

I have ...

I have also found the Flare editor to be resource intensive and slow and sluggish.

My point is that blasting everything in Flare gets old.

You are telling me!

I spend almost as much time submitting bugs to Madcap as I do editing in Flare!


The bottom line is that Flare was sold to us as a viable replacement for Robohelp, and it fails to achieve this.

The Flare editor is (as ...

RamonS wrote:So I assume your software is much better and flawless?

This forum is a Flare forum.... my comments relate to Flare.

My users have no problems telling me what they think of our stuff.... but this isn't the forum for that.

Speaking of which: Has anyone here tried Robohelp v9?

I don't think Paul was suggesting you dig down -- I think he was saying there's something in your work environment that most people don't run into, at least not to the extremes you're seeing. Something like that might make it hard for MadCap to track down since there could be any number of ...

But maybe in your case there's some other software layer or place in the code that's bogging it down?

The layer (that I care about) is: Flare

Digging into the Flare internals isn't my job (better or worse). We have Gold support with Flare, and they can dig, if they want to (they haven't wanted ...

Have you checked in Task Manager that hh.exe isn't running, perhaps even more than one instance? Each time it runs it uses up to 50% of cpu and impacts performance noticably. When running Flare 7 it doesn't shut down after veiwing CHM files so may be an issue for you.
There is a short thread on ...

More the choice of Microsoft rather than the author. Or the user not optimizing the color scheme for efficient use. Not sure if that means if it is you or not.

Ummmm, this is XP, default color scheme....

No other apps have this issue. Only Flare help.

I think the Flare author wins the prize on ...