MadCap Software Forums

We have a similar problem - some of us can see each other in IM and some of us can't. Madcap support just directed us to the help topic About Instant Messaging that just says "it works on a network". However, this obviously isn't the case given we are on the same network and sit near each other). My ...

What version of Flare do you have? 9.1.1 contained a patch for keyboard shortcuts failing. (sorry for the mobile link - that's what google turned up first try and I'm too lazy to figure out the desktop URL. :P )

http://kb.madcapsoftware.com/mobile/Advanced/Content/Flare/General/GEN1039F_-_FlareV911 ...

I've seen mine go black when I'm using a large amount of memory on my system; by no means all, but a significant chunk (I think I saw another post recently complaining about Flare not using memory above about 4GB? but could be mis-remembering that one... :?: )

Sometimes just moving the window ...

Adding all the headings to the TOC will insert a bookmark for each heading. It'll be the first word of the heading, I believe. Perhaps with a 1/2/etc added if the first word is the same in multiple headings.

However, I'm not sure the OP would want all the headings in the TOC and it's not exactly ...

Not a solution, but wondering, if you really want .svg output, maybe you could output Visio > .svg, then open the .svg in Inkscape to fix the borked sections? If there aren't too many? Just thinking out loud really. One of those days.

I think this will do what you want. I think the problem is that behind the scenes there are two different footnote boxes - and outer one, which is where the border is, and an inner one, which is where the text is. So setting the margin or padding on the inner one (footnoteBlock) only affects the ...

Left-field thought. Maybe you're working on a network and there's some network slowness/congestion?

Just FYI, I reported the See Also button showing the current topic as a bug a few months back.

Although, if I could figure out how they got the tick, maybe I wouldn't care so much.

This article is from the Madcap KB. Specifically for Webhelp, but I think it wouldn't hurt to try for HTML5:

http://kb.madcapsoftware.com/#Flare/Out ... ght=google

Perhaps the topic "Specifying Page Background Settings" will help, although I haven't tried it myself.

You can set a background for each page in a page layout (right-click > Page Properties > Background).

Amber

I've never used the command line, but perhaps this help topic covers your needs?

http://webhelp.madcapsoftware.com/flare ... d_Line.htm

One problem we encountered was the extra "Content" folder level in the output that caused us a few problems, mostly because of a few hard-coded links. However if you do find the Content folder is causing issues, there is a setting on the Advanced tab Do no use "content" folder in output .

The only way to set a width for the table in your TableStyle, as far as I know, is to edit the stylesheet in a text editor and it's possible that the change would be removed if you edited then the TableStyle using Flare's interface (I haven't tried that). I can go into that detail if you'd like ...

I just tried changing the column width of a column in one of my tables, and that updated my topic using that style. Unless you customise the column widths for that specific table - you'll have to right-click on each column and select Reset Width to get a customised table to use the TableStyle widths ...

You can submit feature requests here:
https://www.madcapsoftware.com/feedback/featurerequest.aspx

Alternatively, you should be able to use a script to include the path. I stuck the below code into my masterpage (Insert > Script) and it displayed the full path in a webhelp project. It's not pretty ...

I'm not familiar with EAP, but I suspect Flare won't be able to interpret the file format from that product. Perhaps that tool can Save As or Export as another file format, such as gif, png or bmp?

You can make feature requests here:
https://www.madcapsoftware.com/feedback ... quest.aspx

Mightn't be a bad idea, as I've had errors opening topics about invalid css properties like 'float: alignleft'.

Amber

**Edit: fixed invalid css text

I'm pretty sure it is a Flare problem when using IE.

Bullet images print fine from IE in a plain HTML page that is not part of a Flare web output. They do not print from IE when the same topic is imported into Flare and compiled into a web output. (Nor if a similar topic is created from scratch in ...

We've imported a lot of projects from Robohelp without encountering this behaviour. Having said that, there are a bunch of other quirks we found, so it's possible there was some oddity in your project which caused this.

Just to confirm you set the mc-thumbnail-max-height and mc-thumbnail-max-width properties (I assume you are using a stylesheet to set this, rather than on each individual image)?

I've done some more testing and in this case I believe it's a Flare output problem, as if I create a very simple HTM page outside Flare, open in IE8 and print, the bullet image is printed correctly. I also tried turning on the background printing in IE, but the bullet still doesn't print out when ...

Hi all,

I have some bullet styles set to use a custom image (list-style-image). They display fine in in my output, but when I print a topic from there, the bullet doesn't print.

I've specified the custom image in both the main part of the stylesheet and @media print, and also tried using ...

Regarding the favicon issue, I saw this post:
http://forums.madcapsoftware.com/viewtopic.php?f=9&t=8345&st=0&sk=t&sd=a&start=15

There is a jquery solution posted on page 2, although it's only been tested with HTML5 (Webhelp 2.0) output as far as I could see. You could try it in your Webhelp to see ...

Hi all,

I'm trying to insert text to toggle multiple toggler sections. Using the regular toggler functionality expands and collapses the required sections fine, but doesn't toggle the open and close icons of all the sections correctly. It only toggles its own icon, not the icons of all the other ...

I struggled with that issue for a while, myself.