MadCap Software Forums

Hello

I want to edit the skin we are using so that it has a Back button and a Forward button. Should be simple enough, right? I have opened the skin and selected Toolbar, but the list of options in the left-hand pane doesn't contain Back or Forward - in fact, it hardly contains any of the options ...

Thanks Nita. Yes, I had been looking at Flare's help on the subject but couldn't get it to work. Turns out that I needed to shut Flare down and start again - everything worked as described then. I get these sorts of problems when I've built the help several times in the same day.

Hmm...you could be right. It's not ideal though, because a lot of the drivers we support are Third-Party, so the capitalisation is an industry standard or brand name. I might have to raise another ticket about this.

Hello

I am looking into outputting via PDF for the first time (I usually do web only). I have a project that contains a front cover topic, disclaimer topic, then lots of other topics followed by a back cover topic. I want the front cover, disclaimer and back cover to use different page layouts to ...

Yes, they are in alphabetical order in the Search Filter file in Flare - but the order isn't the same when I build the output. Things like 'Database Guide' coming after 'DDE Driver Guide'. There are no extra spaces and, like I said, the order is correct in the Concepts file itself.

I'm raising a ticket too. This 'feature' is badly thought out! All they needed to do was copy the functionality that InDesign offers.

Hi all

I've created a search filter with several entries. But the odd thing is that they don't appear in alphabetical order, even though they are in that order in the concepts file. How can I control the order of the search filter items?

I see what you mean...it would have to have some sort of record of what was included in the previous build of a target and be able to compare that to the new build. Asking a bit too much perhaps!

Thanks Dave, but doesn't that setting just apply the Mark as New style to each item after I've added it? I wanted to make it so that all new TOC items would have the asterisk automatically, so that new content always has the asterisk, even if the author has forgotten to set Mark as New.

I'm told that Windows updates shouldn't cause a problem. Security shouldn't be an issue either. For what it is worth, MadCap make the registry setting change themselves for Flare.exe!

We'd never explain to customers how to change registry settings in this way...that's why we do it automatically.

Hello all

I'm trying to set up our style sheet so that when we add a new item to a TOC, the icon for the item is the book or file with red asterisk icon. I can't see anything obvious that relates to this setting...is it possible to define this via the stylesheet? Or do we have to set it manually ...

Hi all, it seems the DIV definition was inside one of the @ media markers. I moved it outside of those and it now works as I originally expected. Thanks everyone!

If you can't change the registry, you need to add the following to the default.htm:

<meta http-equiv="X-UA-Compatible" content="IE=edge" />

This might need to be added to every file...we're not 100% sure about that as the registry setting solution seemed a better way (when our help viewer starts ...

When I set the callout boxes on my images to transparent (Fill>Transparent), the text turns into a blurry emboldened mess. Is this a bug or do I need to change another setting?

Thanks. I don't output to Word, just HTML5 and PDF.

Doing a find and replace on the project would work if Flare wasn't so flakey with large projects -it is extremely likely to crash given the size of our project (splitting the project up at this stage is not an option because of time constraints ...

Thanks. I will look into these possible problems when I get in to work tomorrow.

I have checked the right medium is applied to the target so it isn't that. The p image class doesn't have any background colour, so it isn't that, and the DIV would still be seen behind it (as pointed out).

With the ...

I don't think our customers have to change the registry setting - it can be programmed to happen automatically during install I think. I will ask the developer what he has done and try and post the answer tomorrow (UK time). We wouldn't want customers messing about in the registry settings.

Thanks Dave. I'll double-check the target and the case in the topics...i'm fairly sure they are right though. Oh well, another day, another support ticket.

If I find out what is wrong and it's not the case or target, I'll post the answer later.

Hello

I've got a problem with our HTML5 output, and I'm sure it is CSS related. I'm self-taught with CSS and I'm a bit baffled by this. What we have is:

In stylesheet:

div.Example
{
background-color: #ddddfa;
padding-top: 2.00em;
padding-right: 2.00em;
padding-left: 2.00em;
padding-bottom ...

Hi all,

We were experiencing some problems with HTML5 output to IE: flickering TOC scrollbar with a slider that wouldn't move, context sensitive help links causing the TOC to vanish completely. After some searching around on the forums and asking support, we found out that the issue was to do with ...

Hi everyone,

I've been asked to output just one folder of our (large) help system as a stand-alone help. I know this is just going to be a case of creating a new target, but what is the best way (i.e. quickest) of creating the TOC for it? At the moment, we just have one TOC which contains ...

Hello

I'm just starting to use Capture and I can't figure out how to take screen shots that include the cursor and context menus. I need to right-click on part of an interface and then take a screen shot of the context menu (pop-up menu) that appears, including the cursor. In PaintShop there was an ...

We have to use Classic mode as company policy for that very reason.

Thanks everyone.

When I use the Send for Review feature, a new instance of Flare runs as soon as I press Send. Why does this happen? Is it intended behaviour?

Thanks. Yes, that sounds like it is the problem. I will see if we can force a change to png files.