Search found 100 matches

by alex
Fri May 24, 2013 2:07 pm
Forum: Flare's General Discussion
Topic: Flare 9 compiled help is not the same as it was in Flare 8
Replies: 7
Views: 4448

Re: Flare 9 compiled help is not the same as it was in Flare 8

FWIW, my manager figured out that the "Drop Down" tooltip that now displays may be related to the new accessibility feature enhancements introduced in Flare 9.

We looked in the compiled source code and found the tooltip text here:

<div class="MCDropDown MCDropDown_Open dropDown "><span class ...
by alex
Fri May 24, 2013 11:19 am
Forum: Flare's General Discussion
Topic: Flare 9 compiled help is not the same as it was in Flare 8
Replies: 7
Views: 4448

Flare 9 compiled help is not the same as it was in Flare 8

Hello all,
I noticed a number of problems after compiling an HTML5 target in Flare 9.1 in a project that compiled beautifully in Flare 8.1. DifferencesInHelpCompiledUsingFlare8and9.png

Our dropdowns and togglers displayed as single-spaced items in v.8.1.
In v.9.1, vertical space is added between ...
by alex
Tue Apr 30, 2013 12:14 pm
Forum: DotNet Help and the Dot Net Viewer
Topic: Abandon DotNet Help in favor of a better approach?
Replies: 7
Views: 35696

Re: Abandon DotNet Help in favor of a better approach?

I'm getting the impression that DotNet help has become a bit of a dirty word around these parts, and people are wondering if there is a more reliable way of including help for this application.

I hadn't got the impression DotNetHelp is bad, but the lack of posts about DotNetHelp compared to other ...
by alex
Tue Apr 30, 2013 7:31 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Abandon DotNet Help in favor of a better approach?
Replies: 7
Views: 35696

Re: Abandon DotNet Help in favor of a better approach?



I'd suggest contacting MadCap support regarding the compatibility issues with upgrades, they're usually quite good.

I submitted a bug, and I have my maintenance plan info handy :)

One of our developers verified that installing v 6.1 of the help viewer makes everything work fine again. v 6.1 is ...
by alex
Mon Apr 29, 2013 7:32 am
Forum: DotNet Help and the Dot Net Viewer
Topic: DotNet Help and Dynamic Help
Replies: 15
Views: 57700

Re: DotNet Help and Dynamic Help

Sarah, were you able to make this work? I think I may need to go down a similar path...
by alex
Mon Apr 29, 2013 7:15 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Abandon DotNet Help in favor of a better approach?
Replies: 7
Views: 35696

Re: Abandon DotNet Help in favor of a better approach?

I haven't use DotNetHelp so far, but other options are CHMs, WebHelp, HTML5 help. There are means to use HTML based help locally, either by displaying it in a browser or by embedding it into the application through use of a custom form with a browser control.

Thanks for your response. We'd like ...
by alex
Fri Apr 26, 2013 2:59 pm
Forum: DotNet Help and the Dot Net Viewer
Topic: Abandon DotNet Help in favor of a better approach?
Replies: 7
Views: 35696

Abandon DotNet Help in favor of a better approach?

Hello all,

Is there anyone out there who has previously created, deployed, and supported updates of DotNet Help/dynamic help for an application? I would appreciate hearing from someone who has experience with this.

I created a DotNet help solution for an application a few years ago, and it ...
by alex
Wed Apr 24, 2013 7:54 am
Forum: Styles, Stylesheets and XML
Topic: Multi-level Lists - The good, the bad, and the very ugly
Replies: 31
Views: 25995

Re: Multi-level Lists - The good, the bad, and the very ugly

You may want to try using the default Flare style sheet to see what is happening. It sounds to me like a style sheet issue, so starting with a clean style sheet might help. The numbering DOES work properly in Flare, in general, so there must be something in your style sheet that is making these ...
by alex
Fri Apr 19, 2013 10:49 am
Forum: Styles, Stylesheets and XML
Topic: Multi-level Lists - The good, the bad, and the very ugly
Replies: 31
Views: 25995

Re: Multi-level Lists - The good, the bad, and the very ugly

hmmm... Try doing something like this in a test stylesheet to see whether it helps you get the numbers back. The margin and padding settings in the example below don't have anything to do with the numbering, but I thought it might be good to include them so you can play with them (e.g., change them ...
by alex
Fri Apr 19, 2013 7:34 am
Forum: Styles, Stylesheets and XML
Topic: Multi-level Lists - The good, the bad, and the very ugly
Replies: 31
Views: 25995

Re: Multi-level Lists - The good, the bad, and the very ugly



As for what doesn't work with the Flare magic method -- if I hit Tab or Indent, I get the Create Group dialog. I don't think that's what I really want, is it?



When you start a numbered list and then need to create a bullet or paragraph item under the numbered list item, you do want to press ...
by alex
Mon Apr 15, 2013 7:51 am
Forum: Styles, Stylesheets and XML
Topic: Multi-level Lists - The good, the bad, and the very ugly
Replies: 31
Views: 25995

Re: Multi-level Lists - The good, the bad, and the very ugly

Don't know if this will help anyone, but this is an example of how I do lists.

After doing things similarly to some of the ways you've described, I've come to prefer to let Flare do the work...

<?xml version="1.0" encoding="utf-8"?>
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap ...
by alex
Thu Nov 10, 2011 6:21 am
Forum: Flare's General Discussion
Topic: Font size in topic preview window is larger than it was
Replies: 9
Views: 3739

Re: Font size in topic preview window is larger than it was

While we throwing out ideas...

Try pressing ctrl and the + or - key at the same time to resize the text in the offending window. (The ctrl and scroll wheel has the same effect). They may be a text zooming effect happening.

HTH

This does not appear to work in the Flare Preview window, but thank ...
by alex
Wed Nov 09, 2011 8:17 am
Forum: Flare's General Discussion
Topic: Font size in topic preview window is larger than it was
Replies: 9
Views: 3739

Re: Font size in topic preview window is larger than it was

We are looking at exactly the same topics in each of the projects for the apples-to-apples comparisons.

There are absolutely no differences within the code itself, which is why I started reaching for possible PC hardware/video/graphic/driver/display issues being the culprit.

The fact that I have ...
by alex
Tue Nov 08, 2011 1:32 pm
Forum: Flare's General Discussion
Topic: Font size in topic preview window is larger than it was
Replies: 9
Views: 3739

Re: Font size in topic preview window is larger than it was

The text in the Preview window is large. The text in the Flare XML editor is the correct size. Monitor resolution is the same. We only use IE, so I can't test on other browsers.

I checked with a colleague to run some "apples-to-apples" tests on a few topics and in different Flare projects. In one ...
by alex
Tue Nov 08, 2011 8:39 am
Forum: Flare's General Discussion
Topic: Font size in topic preview window is larger than it was
Replies: 9
Views: 3739

Font size in topic preview window is larger than it was

Using Flare 7.2, when I click the Preview button in the XML editor, the font size of the text appears to be much larger than it used to be. I don't know of anything I did that could have caused this to change, but topics I previewed and printed even last week look "normal" (i.e., the text size is ...
by alex
Mon Oct 31, 2011 12:03 pm
Forum: DotNet Help and the Dot Net Viewer
Topic: DotNet Help + DotNet App + ClickOnce Deployment = ?
Replies: 1
Views: 25967

DotNet Help + DotNet App + ClickOnce Deployment = ?

Does anyone else out there create DotNet Help for a DotNet application that uses ClickOnce Deployment?

Our developer has indicated that he has to manually add every file in my DotNet Help output every time I update help.
He also indicated that there is no way for him to know what he has already ...
by alex
Thu Jul 15, 2010 9:35 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Flare Help Viewer for Online output
Replies: 4
Views: 5542

Re: Flare Help Viewer for Online output

Yes, what Lisa wrote is what I would ask, as well :)

We have a .net application using MadCap Flare-generated .net help. We have it set up to display a Dynamic Help pane within the application to provide context-sensitive help for each tab & pane in the app, as well as a standalone Help Viewer that ...
by alex
Tue Jul 13, 2010 8:29 am
Forum: Flare's General Discussion
Topic: Flare 6.1 update information
Replies: 7
Views: 3130

Re: Flare 6.1 update information

Ah, thank you.
by alex
Tue Jul 13, 2010 7:26 am
Forum: Printed Documentation Targets
Topic: Invalid float: aligncenter
Replies: 2
Views: 1550

Re: Invalid float: aligncenter

We get this one all the time in topics that were originally created in a RoboHelp project and converted to Flare. Flare didn't start spitting out this error message until v5, I think. The most common place I see it is in <hr> tags. I just remove it and replace it with <hr />, and Flare quiets down ...
by alex
Tue Jul 13, 2010 7:22 am
Forum: Flare's General Discussion
Topic: Flare 6.1 update information
Replies: 7
Views: 3130

Re: Flare 6.1 update information

Hello,

Can someone direct me to a download link for the 6.1 update?

We're behind a firewall, so we didn't get a notification that there was an update available. Unless I missed it when I scanned the MadCap site, the only thing I saw was the link to download the full version, which I'm hoping I don ...
by alex
Tue Jul 13, 2010 6:58 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Flare Help Viewer for Online output
Replies: 4
Views: 5542

Re: Flare Help Viewer for Online output

As someone who has been working with a .net help project for about 1 1/2 years, I would recommend you seriously go through the posts in this forum to help you determine whether you really want to go this route...

Just a friendly word of advice ;)
by alex
Thu Apr 08, 2010 8:03 am
Forum: Source Control
Topic: TFS after VSS?
Replies: 3
Views: 3197

TFS after VSS?

Hello,

If at some point in the future we move from VSS 2005 to TFS, we're wondering what we would find... Does anyone have any experience or insight to share about why making this transition would or wouldn't be a good idea?

Is TFS "better" in any way than VSS 2005 for handling Flare projects? Or ...
by alex
Fri Mar 05, 2010 5:53 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Multiple versions of Flare & Help Viewer
Replies: 7
Views: 7196

Re: Multiple versions of Flare & Help Viewer

Thank you for confirming what I thought was happening. It is troublesome that the new version of the help viewer uninstalls the previous version without giving any options for being able to run both versions. I have filed a bug.

This could cause some issues if a user installs applications using ...
by alex
Wed Mar 03, 2010 10:15 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Multiple versions of Flare & Help Viewer
Replies: 7
Views: 7196

Multiple versions of Flare & Help Viewer

Does anyone know if it's possible to run Flare V5 & V6 and the respective dotnet help viewers on the same PC? Can you get around this by installing to different folders (or by some other way)?

I've just upgraded to V6 and discovered that the help and dynamic help included in our application doesn't ...