MadCap Software Forums

Bless you, Nita! You have helped me find a nasty bug.

I have checked the box you advised, but what I really want is local system Help by default. Short of killing wireless and disconnecting the network connection, can this be done?

The "bug" relates to the check box option 2 up from the Help one ...

Many thanks for that. It would be nice if it could be applied by Topic as well, as opposed to the whole Project, but I'm just relieved it's back to normal.

Cheers!

I hope I'm asking in the correct forum. I've been using Flare almost since day one, so while no expert, I'm not new to it.

I have Flare 11 on my W7 desktop at the office, and W10 laptop at home. I've been using MS OneDrive successfully for a few months to avoid having to copy projects from one ...

Does anyone have experience of using Flare 11/12 with Microsoft OneDrive?

I was hoping to use it to avoid having to copy Projects between my office desktop (Windows 7 Pro) and laptop (Windows 10 Pro) and vice versa.

I have used a product called HTML QA in the past, not sure if that would be worth taking a look at. Though if you have support, give them a call and see if they can find the problem for you. You will probably have to zip and send your project, but from the few times I've had problems they've been ...

I took this issue up with Madcap, who appear to claim it's not a Flare issue, but admit their research indicated it was a problem they saw reported on Robohelp forums, though no solution offered.

I'm never quite sure what information to provide, but to explain things more, we have developed a dot ...

I'd very much appreciate some help and advice from anyone who has developed Help systems for both Windows and Mac, and faced problems with fonts.

As a bit of background, the main application is supplied internationally and handles around 140 different languages, although the primary help is in ...

Is it possible to generate a C# compatible Header file from Flare (V11) for a dot net application written in C#?

Stumbled on it my accident.

Of course it stands to reason that if you don't want a print Glossary, you do NOT look in the Glossary section of the Target's Properties. :shock: That might just be too obvious!

It comes under Target's Properties: Advanced section where you uncheck Generate Glossary ...

Flare V11 - I'm clearly missing the obvious here. I do NOT want a Glossary in certain of my Outputs.

I have unchecked the Glossaries to be used when selecting output, but still get a Glossary in the generated .chm.

Can anyone advise please?

We've just been smacked in the face by an unexpected problem with Windows 10.

For what I believed are all the right reasons, we have used Arial Unicode MS as the main font in our project. It has a far wider range of characters available.

However, when the application as a whole was being tested on ...

I'm struggling to find a way of preventing tables being split over 2 pages in both print view and output to Word.

I have a fairly large reference document where most of the 50 odd tables are just under half a page in depth.

However, in cases where the table will not fit completely, I want the ...

My apologies if this is the wrong forum to ask on - I'll be happily re-directed if so.

I'd like to begin including videos with audio in my Flare V10 Project. Essentially this will be simply recordings of the application on screen with voice overlay.

What software do others use which would allow me ...

I called Madcap, and it is indeed a problem - BUT - only appears to affect *.GIF images.

FYI, in this case I am running Flare 10.1.0 with Windows 7 Professional 64 bit and fully up to date.

While Madcap investigate further, and you find yourself unable to edit GIF files in topics, you have two ...

(but then, I'm in the UK, and they're not, so self-sufficiency is good for me).
Snap - so am I.

However, as someone who works very closely with another American developer, I'm going to leave things as they are until I call them. It's all been working fine until recently, and I've a suspicion I ...

I've answered your questions in [square brackets] below, but what I have established is that I can access, edit and compile the project perfectly well in Flare 9. Since I can continue working for the time being, I shall call Madcap support - at least we do have a support contract.

To go back to my ...

It gets better and better with V10 - NOT!

When I try to access any image, I now get:

"System.Security.SecurityException occurred at [date] [time]
Requested registry access is not allowed."

I've submitted the error to Madcap, but has anyone any ideas on a fix?

One of my Projects includes Topics which use of a large number of images of flags, which are *.gif images.

Perhaps I'm just having a bad day :( , but I can't figure out the best way to avoid having to edit the image each time it is used to include Alt Text, Screen Tip, etc..

What do others do when ...

Yes, Nita, indeed it was my sales/support rep who suggest I ask on the Forum.

There are essentially two reasons for asking.

First, is that over the years I have found it much quicker and easier to use keystrokes where practical in applications, rather than scrabble around with the mouse, and Lingo ...

I'd be interested to know if anyone has any experience with blind translators and Lingo?

I have two cases, and doubtless more will emerge, where we have very highly skilled simultaneous translators who are also blind. One is Russian, the other Spanish.

Initial tests suggest that it could be ...

I'm totally new to Lingo, so please forgive me if I'm asking a stupid question here, or if it is staring me in the face.

Where exactly is the "the new Lingo 8 image replacement feature within Lingo"?

I've tried to find information in Help, New Features, etc., etc., and am getting nowhere.

Problem solved. Partly my stupidity, partly......

I've been working on a raft of files where I had set "My Documents: Arrange By:" to "Date Modified.

What I had NOT spotted, and it did take Flare's guy a while to see it too, was that this causes ALL files in ALL folders in My Documents to be ...

If I go to the View Menu, and select "Open Primary Target" (Ctrl+F9), it does show "(default)" as the Output Folder.

Think I might just have to call support and use up one of my calls.

When I look at the Properties of the specific Target "Microsoft HTML Help (Primary)" and the General tab, it shows:

C:\Users\georgebell\Documents\My Projects\DBT Help\Project\Targets
I have also looked at Properties of the Targets Folder itself, and it shows the same as above. Ditto if I click on ...

Flare V9 - Windows 7 Professional.

I'm finding that when I build a project of late, literally hundreds of files are being placed into "My Documents". as opposed to "My Documents/My Projects/[Project Name]/[wherever].

I can't find where in Flare to change this, such that they go into what should I ...