MadCap Software Forums

Hi clpha6.

First, I assume you are using Flare 2017 r2.

Second, I'm not sure there is any "automated" way per se, especially given that people have different concepts/interpretations of what exactly "automated" can mean. :mrgreen: That said, Flare does have a "Generate identifiers for this ...

Hi cayenne. Have you tried clicking the "XML Editor" tab in the lower left of the window? if you open any one particular file in the Text Editor, Flare retains the Text Editor as the preferred viewer until you switch back to XML.

Hi Lisa.

Actually, there are a few reasons what you describe could be the case, so I'll just offer some ideas off the top of my head for you to check into.

For one, is there an *include* tag somewhere that would override the exclude tag? Also, check the case of the tag name both in the html file ...

Hi Wintermute.

It sounds/reads as though you know what you're doing (i.e. not doing anything "wrong") :)

I can suggest one thing for you to check. The ** Removed Links ** tab of the Project Import Editor. It's possible that somehow the Import file is listed there and if so, that would explain ...

You're welcome. Glad you got it sorted out. :D

You did mention initially, "I didn't changed anything about my project since the last that I opened it". Therefore, if that PDF option was previously selected and you did not receive the error, then you may want to advise Madcap as something could ...

Thank you a lot for your answer, I've tryed your solution, and it failed but it's fine.
Now I know how to "clean" a project, just a question then why would I need to clear my project ?

Thank you for your time!


You're welcome. The answer to your question is that it depends. There is no one or ...

Hello Iziris -

I'm not sure the following suggestion will help, but it can't hurt :arrow:

"Clean" your project using the following MadCap procedure:

> Close Flare.
> Browse to the folder with your Flare project using Windows Explorer
> Delete the Analyzer and Output folder(or move the Output ...

In a way, I can offer a work around. 8)

Realistically, my suggestion should already be the case. Titling. The title of the PDF should be accurate and indicative of its content. Somewhere in the HTML topics - that the Flare search engine can find - the text of the title should be present. The PDF ...

Hi Bill. No, you're not missing anything obvious. Flare search engine does not consider the content of a PDF file. For that matter, to my understanding the Flare search engine does not consider the content of most other non-html files. There is or was an output type called "WebHelp Plus" which when ...

Stuart, while Nita is correct in her response, there is something to *be aware* of. In your post, you use an example as "/Content folder 1". This would be indicative of a folder name with spaces. My advice would be that if you need long names in order to better discern the content within the folder ...

Thank you for the confirmation. While the fact that it was submitted as a feature request is good news, realistically they could decide not to pursue development of that feature or if they do decide to introduce the feature, it can be a very long time (years) before it makes its way into the product.

That is an interesting observation on your part. While I cannot offer a solution or work-around, I can confirm the behavior you are reporting. I think you should pose your question to MadCap Tech Support

You're welcome again Mike.

Something else you may find helpful to know (if you don't already) :)

If all you are wanting to know is **if** the snippet was updated - irrespective of what the update entailed - you can use the file tag set feature of flare. Perhaps this is all you need because the ...

You're welcome Mike.

Okay, so your "shared snippet" I would call/label a "common snippet". No matter, I understand.

Your shared snippet should only be *editable at the source* (i.e. the help author in the Flare environment). Once that shared snippet appears in your basic, custom and other install ...

Hi Mike -

I'm not completely sure what you mean by a shared snippet. In any event, to my knowledge flare only "knows" when a topic or snippet has been revised based on Windows (or other OS) modified date attribute. For instance, Flare does read the date modified information and displays it in the ...

Hello KLAstry -

Yes, I do list supported browsers. However, in my case there is no need to complicate matters by listing flash-browser or any other "combinations".

I have a topic titled "Technical Requirements". Within that topic, the browser (and other) requirements are listed as a sub-set of the ...

Hi kfcatvera.

You're correct that three outputs is what is needed. Why did that idea "not fly"?

Not sure your missing anything or that my reply will help, but I suppose it can't hurt

Hi TechWriter99 -

You should provide two outputs. Each output would be in a unique root folder, have one "startup" page and be specific to the version of the software. Once the startup page in any one version is accessed the help content in its entirety is accessible. So the developers need to ...

Hi Dion.

It reads as though you have done things correctly. The masterpage should not have anything to do with this. My suggestion would be "clean" the project (Madcap procedure) and see if that helps. If not, perhaps enter a Madcap support ticket and see what their techs can offer.

Hi csproul. While I cannot answer your question, I can confirm (in Flare 2017) there is no div.topichero in my default (modern.css and styles.css) style sheets either.

The feature is working as intended for me too.

Perhaps a good idea is to "clean" the project. Can't hurt and can only help:

> Close Flare.
> Browse to the folder with your Flare project using Windows Explorer
> Delete the Analyzer and Output folder(or move the Output folder to a different ...

Hello 98plustwo. Welcome to the forum. :)

I personally do not use images all that much in my documentation because I'm documenting software. Screens have a tendency to change, certain data needs to be obfuscated, masked, etc. which means image editing, increased disk file size and so forth ...

Hi Jbleasdale. Use the table of contents editor, grid view. The columns can be sorted however you like.

Hello Alison.

Yes, it is possible to link FROM a topic imported via a global project TO a topic in the child project. There are various ways to set the link. Manual entry is one of them. Alternatively, once the parent file is in the child project, you can set the link at that point and choose to ...

Hi bunnycat. The behavior you are reporting is odd. I am able to achieve only a Contents tab and Browse Sequence tab with an HTML5 target (Flare 2017), regardless of which is chosen as default. You may want to try cleansing your project (MadCap generic procedure) and/or creating and using a new skin ...