Search found 244 matches

by roboHAL
Thu Jan 05, 2017 1:33 pm
Forum: Flare's General Discussion
Topic: No colours displayed in Conditional Indicators
Replies: 3
Views: 1178

Re: No colours displayed in Conditional Indicators

Hello sitapatel. Welcome to the forum. You didn't mention the version of Flare you are using, but I assume it is a recent (11 or above) version. The box adjacent to the web icon and file name should show you the color of the conditional indicator. Presumably the topic has a conditional tag of some ...
by roboHAL
Thu Jan 05, 2017 1:24 pm
Forum: Flare's General Discussion
Topic: Hiding Index entries
Replies: 2
Views: 1104

Re: Hiding Index entries

Hey there Steve....

If you mean hide the index entry from the authoring/input/source side, you would deselect 'show markers'.

If you mean hide the index entry from appearing in the output, you would do this the same way as text. Namely, using a conditional tag(s) that is set in the target to be ...
by roboHAL
Thu Dec 22, 2016 4:15 am
Forum: Source Control
Topic: Is Flare v12 and TFS broken?
Replies: 10
Views: 9034

Re: Is Flare v12 and TFS broken?

You're welcome. Strange this should be your experience. Perhaps consulting with MadCap Technical Support is in order.

Also, while I'm sure you are aware, please be reminded that the pending check-in list can display on a per user basis. Conceivably, that could explain why you saw zero files checked ...
by roboHAL
Wed Dec 21, 2016 10:37 am
Forum: Flare's General Discussion
Topic: Corrupted Review Packages
Replies: 3
Views: 1499

Re: Corrupted Review Packages

You are doing things correctly from a procedural perspective. I don't know why the files should become "corrupt". Is the recipient using Flare or Contributor to open the file? Admittedly though, that shouldn't matter.

I would contact MadCap support and ask for their help.

One thing I do note ...
by roboHAL
Tue Dec 20, 2016 1:31 pm
Forum: Flare's General Discussion
Topic: Corrupted Review Packages
Replies: 3
Views: 1499

Re: Corrupted Review Packages

How are you creating the review package files and what is the application being used to open them?
by roboHAL
Tue Dec 20, 2016 1:27 pm
Forum: Flare's General Discussion
Topic: Automatically add topics to a TOC file?
Replies: 2
Views: 3072

Re: Automatically add topics to a TOC file?

Hello aneedell.

There really is no way to completely automate the process you have described. That said, there are some techniques you can use to help minimize your efforts.

First, you can drag the entire folder of how ever many files into the TOC editor. That will "automatically" map each TOC ...
by roboHAL
Mon Dec 19, 2016 9:28 am
Forum: Source Control
Topic: Is Flare v12 and TFS broken?
Replies: 10
Views: 9034

Re: Is Flare v12 and TFS broken?

Hi Dave.

Of the four example issues you are seeing, I too have witnessed this one:

"Pending Changes list shows incorrect information - e.g. it will list files that it says need to be added, but are already checked-in in source control. After a refresh these files mysteriously disappear."

I ...
by roboHAL
Wed Dec 14, 2016 1:49 pm
Forum: Flare's General Discussion
Topic: Compiler error: Failed to parse master page file
Replies: 1
Views: 3439

Re: Compiler error: Failed to parse master page file

Hello Susan. I wouldn't know specifically what is causing the error you report, however, given the symptoms I think it would be fair to assume the file has somehow been compromised (i.e. is corrupt, etc.). Fortunately, the flmsp file is essentially just another xml file. Therefore, I suggest trying ...
by roboHAL
Wed Dec 07, 2016 11:30 am
Forum: Flare's General Discussion
Topic: spell check less than useful
Replies: 3
Views: 3128

Re: spell check less than useful

lanval, I have a suggestion....

First, you haven't posted the version of Flare you are using. I assume the latest, 2016 r2. When I use the Spell Check window and come across a "valid" word that Flare flags as a misspelling, choosing Add To Dictionary causes Flare not to flag that word again. That ...
by roboHAL
Wed Dec 07, 2016 11:08 am
Forum: Source Control
Topic: Marking completed projects in TFS
Replies: 3
Views: 3704

Re: Marking completed projects in TFS

You're welcome Larry. Best of luck!
by roboHAL
Wed Dec 07, 2016 9:59 am
Forum: Source Control
Topic: Marking completed projects in TFS
Replies: 3
Views: 3704

Re: Marking completed projects in TFS

Hello Larry -

Conceivably there are a few ways to handle what I think you're trying to accomplish. That said, TFS source control is meant to store the latest version of your files, whether or not that means a particular "completed project". Point is I think you should look for a way to designate a ...
by roboHAL
Mon Nov 14, 2016 6:47 pm
Forum: Flare's General Discussion
Topic: Seeking guidance regarding merging topics in Flare
Replies: 3
Views: 1782

Re: Seeking guidance regarding merging topics in Flare

Hi Lindsey. You may be thinking - mistakenly so - that there is a feature in Flare whereby if you have two topics, one with the letter A and B and another topic with the letters B and C that you could merge/combine them into one topic and be left with A, B and C. No such feature. What you need to do ...
by roboHAL
Thu Nov 10, 2016 11:56 am
Forum: Flare's General Discussion
Topic: Skin Editor - Add On Hover Tooltip to Toolbar Button
Replies: 1
Views: 1042

Re: Skin Editor - Add On Hover Tooltip to Toolbar Button

Hello JasonB_AT_Syf. As you haven't specified the version of Flare you are using and the skin type, it's difficult to provide targeted (no pun intended) feedback. I'll reply with the assumption you are using a very recent version of Flare, such as V12 or 2016 r2, and that the skin is HTML5. In the ...
by roboHAL
Fri Nov 04, 2016 8:42 am
Forum: Flare's General Discussion
Topic: Merging Projects Skin(s) Question
Replies: 3
Views: 1464

Re: Merging Projects Skin(s) Question

You're welcome Jim.

The way you approached this certainly could work. If you already created a new project with a new TOC and then linked items in the new TOC to the projects you want to merge, that's fine. Then in this case your new project also needs a new target that matches the target type of ...
by roboHAL
Fri Nov 04, 2016 7:32 am
Forum: Flare's General Discussion
Topic: Merging Projects Skin(s) Question
Replies: 3
Views: 1464

Re: Merging Projects Skin(s) Question

Hi Jim. I could be misunderstanding your question/issue and if that is case please accept my apologies in advance. :) I take your inquiry to refer to the browser header (skin related).

When you merge projects, that should not result in a new project. Instead, the result should be new output. For ...
by roboHAL
Thu Nov 03, 2016 11:45 am
Forum: Flare's General Discussion
Topic: Issue with Dropdown in HTML5 Project
Replies: 1
Views: 1179

Re: Issue with Dropdown in HTML5 Project

Hello JasonB_AT_Syf.

The short answer is "no". :cry:

The longer answer is there really is no issue. Note that you should not have "an HTML5 project and a WebHelp project". What you should have is one source project with two target outputs . The code is the same (see below). There is no parameter ...
by roboHAL
Thu Nov 03, 2016 11:13 am
Forum: Web-based Outputs
Topic: Can you turn off search altogether?
Replies: 2
Views: 1770

Re: Can you turn off search altogether?

Hi sforsyth. In some sense of "removing", yes! :mrgreen:

Assuming HTML5 output..... Display all of your topics in the File List. Then select all of them. Right click and choose Properties. Click the Topic Properties tab. Deselect the "Include topic when full-text search database is generated ...
by roboHAL
Thu Nov 03, 2016 6:45 am
Forum: Web-based Outputs
Topic: Printing from Help only prints first page of topic
Replies: 6
Views: 4041

Re: Printing from Help only prints first page of topic

Hi jzayac. I don't think the issue you've described is related to Flare output. I'm assuming you are using HTML5 output. The print functionality (print button in top nav, right click, whatever) merely calls the operating systems Print dialog window. The OS Print window can control the printer, page ...
by roboHAL
Tue Oct 25, 2016 12:55 pm
Forum: Flare's General Discussion
Topic: Search and replace crashes in v12
Replies: 5
Views: 2427

Re: Search and replace crashes in v12

@awells12. Certain files cannot logically be "replaced". For instance, find "A" and replace with "B" wouldn't work very well with image files. Image files are an example of non text based files that are included when you choose to search "all files". That said, I wholeheartedly agree that optimum ...
by roboHAL
Tue Oct 25, 2016 8:32 am
Forum: Flare's General Discussion
Topic: Unable to move files and other issues
Replies: 4
Views: 2630

Re: Unable to move files and other issues

You're welcome Lisa. Glad I was able to help.
by roboHAL
Tue Oct 25, 2016 6:52 am
Forum: Flare's General Discussion
Topic: Unable to move files and other issues
Replies: 4
Views: 2630

Re: Unable to move files and other issues

Hi Lisa. I honestly have no familiarity with GitHub, but from what I've gleaned over the years it is a type of source control hosted on a web server. In any case, I can suggest the following (no particular order).

- Unbind your project from GitHub and attempt the same operations. if successful, re ...
by roboHAL
Tue Oct 25, 2016 5:00 am
Forum: Flare's General Discussion
Topic: Search and replace crashes in v12
Replies: 5
Views: 2427

Re: Search and replace crashes in v12

Sorry to understand you are still faced with this issue. When you write that MadCap has confirmed the problem and passed on to their development, is that to say they acknowledge that there is in fact a problem with their program? Passing to development could simply mean that their level 1 support ...
by roboHAL
Mon Oct 24, 2016 12:57 pm
Forum: Web-based Outputs
Topic: Excluded files appearing in target
Replies: 9
Views: 7632

Re: Excluded files appearing in target

You're welcome Gina. Honestly I don't know what else to suggest other than contacting MadCap support. Invariably they will want you to send them your project so be prepared to do that. They may also ask you to create a new project, import only the file(s) with the condition that are appearing and ...
by roboHAL
Mon Oct 24, 2016 10:50 am
Forum: Web-based Outputs
Topic: Excluded files appearing in target
Replies: 9
Views: 7632

Re: Excluded files appearing in target

Hello Gina.

I'm pretty sure I get the gist of your issue, however, I'd be remiss if I didn't ask for clarification. When you write that you "have excluded this condition from my HTML5 target", I take this to mean you are using the Basic Conditional Text radio button in the target AND selecting the ...
by roboHAL
Wed Oct 05, 2016 12:58 pm
Forum: Web-based Outputs
Topic: Source Code Formatting Puzzle
Replies: 6
Views: 5301

Re: Source Code Formatting Puzzle

You're welcome :)

I'm not sure what you are doing to check XML in Notepad++, but in any event I don't believe you are necessarily doing anything wrong or in your words have strayed from the path. I'm no expert here so perhaps others can chime in, but based on the article (and there are a few and I ...