Your post got me curious, so I poked around a bit. I noticed that this seems to be a program preference for Acrobat rather than anything that we can control through Flare.
I went into Edit > Preferences and on the Page Display page > Resolution clicked Use system setting (96 pixels/inch ...
Search found 140 matches
- Tue Jul 01, 2014 12:42 pm
- Forum: Printed Documentation Targets
- Topic: Adobe Reader Default Resolution - Workaround?
- Replies: 9
- Views: 8403
- Tue Jul 01, 2014 12:25 pm
- Forum: Flare's General Discussion
- Topic: Flare v10 - Crashes
- Replies: 31
- Views: 28778
Re: Flare v10 - Crashes
In any troubleshooting scenario, you need to address simple questions:
1. Has it ever worked correctly?
2. When did it change?
3. What else happened around that time?
I have taken support calls in past years where some customer is all worked up about numerous unrelated issues (the shopping list ...
1. Has it ever worked correctly?
2. When did it change?
3. What else happened around that time?
I have taken support calls in past years where some customer is all worked up about numerous unrelated issues (the shopping list ...
- Mon Jun 30, 2014 9:24 am
- Forum: Importing
- Topic: Importing Robohelp Project into Flare 10.
- Replies: 1
- Views: 1786
Re: Importing Robohelp Project into Flare 10.
According to everything I've read, styles should be maintained when importing from Robohelp. The one area of concern I saw was the case of inline styles being converted to Flare styles automatically, and that was an issue where you could potentially end up with a lot of new styles if you frequently ...
- Mon Jun 30, 2014 9:15 am
- Forum: Flare's General Discussion
- Topic: Flare v10 - Crashes
- Replies: 31
- Views: 28778
Re: Flare v10 - Crashes
Were I still in my past life supporting Windows, and hearing these reports, I would be thinking that there must be a commonality outside of Flare. Not letting the Flare devs off the hook, exactly, but I think there might be some other factor causing the issues. The usual suspects I would start ...
- Wed Jun 25, 2014 12:30 pm
- Forum: Flare's General Discussion
- Topic: Formatting variables
- Replies: 4
- Views: 1886
Re: Formatting variables
Wow, this gave me a major case of deja vu. 
- Tue Jun 24, 2014 2:27 pm
- Forum: Flare's General Discussion
- Topic: Error 10083: path, file name, or both are too long
- Replies: 14
- Views: 6027
Re: Error 10083: path, file name, or both are too long
I would be especially suspicious of language builds such as German that are notorious for long words.
That is an old wives' tale and not generally true. It all depends on the choice of words and the fact that German allows for concatenating words it is in some cases even shorter.
I don't think ...
That is an old wives' tale and not generally true. It all depends on the choice of words and the fact that German allows for concatenating words it is in some cases even shorter.
I don't think ...
- Tue Jun 24, 2014 11:10 am
- Forum: Flare's General Discussion
- Topic: Error 10083: path, file name, or both are too long
- Replies: 14
- Views: 6027
Re: Error 10083: path, file name, or both are too long
Bear in mind also that the error may be generated by a file that is much deeper in the file folder structure during the build process, rather than the files in the main working folders. That error (to me) is really saying that at least one file ran over the path\filename limitation. I would be ...
- Fri Jun 20, 2014 1:12 pm
- Forum: Flare's General Discussion
- Topic: File properties with NTFS
- Replies: 3
- Views: 1763
Re: File properties with NTFS
To be safe and absolver myself of the blame should this not work, I will recommend testing this on a copy of a project. 
I would, myself, try ignoring the warnings. I seriously doubt you will lose any important properties, but as always, test it before your risk your real projects.
I would, myself, try ignoring the warnings. I seriously doubt you will lose any important properties, but as always, test it before your risk your real projects.
- Thu Jun 19, 2014 9:49 am
- Forum: Flare's General Discussion
- Topic: File properties with NTFS
- Replies: 3
- Views: 1763
Re: File properties with NTFS
Can you give more detail of the error messages (if any) when you try this?
Just off the top of my head, NTFS supports what we used to call data forks, where the main fork would contain all of the file information that Windows expects to see, and the secondary fork would contain the file information ...
Just off the top of my head, NTFS supports what we used to call data forks, where the main fork would contain all of the file information that Windows expects to see, and the secondary fork would contain the file information ...
- Fri Jun 13, 2014 12:41 pm
- Forum: Flare's General Discussion
- Topic: Remove page number from Title page?
- Replies: 2
- Views: 1521
Re: Remove page number from Title page?
You must go to Alderaan if you are to save the Princess...
When you say you have removed everything but the body frame from the title page, do you mean the topic file that is serving as your title page or do you mean from the title page in your page layout? If I'm not mistaken, the page number you ...
When you say you have removed everything but the body frame from the title page, do you mean the topic file that is serving as your title page or do you mean from the title page in your page layout? If I'm not mistaken, the page number you ...
- Fri Jun 13, 2014 11:22 am
- Forum: Flare's General Discussion
- Topic: Internal Error when Building a Project
- Replies: 2
- Views: 1137
Re: Internal Error when Building a Project
The error seems to be saying that your user account does not have permission to access or create the folder at that path.
Your error looks like Flare is trying to output to a mapped network drive. You will either need to request permission to that path or reset your project to use another path.
Your error looks like Flare is trying to output to a mapped network drive. You will either need to request permission to that path or reset your project to use another path.
- Fri Jun 06, 2014 11:33 am
- Forum: Printed Documentation Targets
- Topic: TOC page number font style
- Replies: 5
- Views: 3062
Re: TOC page number font style
To clarify, are you asking for the ToC entry to have one style and the page number for that entry to have a different style? Or am I suffering from lack of caffeine and not reading your question correctly? 
- Thu Jun 05, 2014 1:24 pm
- Forum: Flare's General Discussion
- Topic: Why is Make Paragraph Items feature grayed out?
- Replies: 10
- Views: 3802
Re: Why is Make Paragraph Items feature grayed out?
I am almost ashamed to admit I had no idea that feature existed; I always just go to the text editor and change the code. :oops:
When I play with it, I found that it worked for me regardless of whether I simply placed the cursor in the list item text, or highlighted all or part of it. The only ...
When I play with it, I found that it worked for me regardless of whether I simply placed the cursor in the list item text, or highlighted all or part of it. The only ...
- Wed Jun 04, 2014 2:27 pm
- Forum: Styles, Stylesheets and XML
- Topic: ol cannot follow ul?
- Replies: 11
- Views: 4062
Re: ol cannot follow ul?
I copied your code into a blank topic and monkeyed with it for a while, wrote a nice long reply, and then realized I didn't know what I'd done to fix it. :shock:
So I started over. And then it hit me, your code worked fine in a blank topic. I have to agree with Doc_Guy, there must be something in ...
So I started over. And then it hit me, your code worked fine in a blank topic. I have to agree with Doc_Guy, there must be something in ...
- Wed Jun 04, 2014 2:04 pm
- Forum: Getting Started and Installation Issues
- Topic: (Basic Question) How Do I Apply Tag To Content?
- Replies: 23
- Views: 21678
Re: (Basic Question) How Do I Apply Tag To Content?
You might be seeing the difference between inline styles (applied to a character or selection of text within a paragraph) and block styles (applied to an entire paragraph block). I have been confused by the difference more than once in the past when I expected to see paragraph styles when I only had ...
- Wed Jun 04, 2014 11:34 am
- Forum: Styles, Stylesheets and XML
- Topic: ol cannot follow ul?
- Replies: 11
- Views: 4062
Re: ol cannot follow ul?
Only took a brief look through your second code sample Pamela, but it looks to me like there is an extra </ol> tag just before your closing </ul> tag. Sorry to say I don't have my glasses with me, so I could be missing something. 
- Thu May 29, 2014 10:50 am
- Forum: Flare's General Discussion
- Topic: Is it possible to change the color of a Flare QR code?
- Replies: 21
- Views: 10697
Re: Is it possible to change the color of a Flare QR code?
Is that a rhetorical question? :)
User experience is paramount. But if you are skilled like, Apple Corp., you can achieve both excellent user experience and the esthetics.
Yes, somewhat rhetorical. ;)
I worry sometimes that I jump on features for my own sense of 'coolness' or personal esthetics ...
User experience is paramount. But if you are skilled like, Apple Corp., you can achieve both excellent user experience and the esthetics.
Yes, somewhat rhetorical. ;)
I worry sometimes that I jump on features for my own sense of 'coolness' or personal esthetics ...
- Wed May 28, 2014 9:56 am
- Forum: Flare's General Discussion
- Topic: Is it possible to change the color of a Flare QR code?
- Replies: 21
- Views: 10697
Re: Is it possible to change the color of a Flare QR code?
Interesting discussion.
I have one question: in using a QR code, what is more important, the user's experience (ie, I snap a picture and the code takes me where it is designed to go) or the designer's esthetic sense?
I have one question: in using a QR code, what is more important, the user's experience (ie, I snap a picture and the code takes me where it is designed to go) or the designer's esthetic sense?
- Tue May 27, 2014 1:40 pm
- Forum: Flare's General Discussion
- Topic: Flare's PDF output is a mystery (something chgd from v9-v10)
- Replies: 14
- Views: 9359
Re: Flare's PDF output is a mystery (something chgd from v9-v10)
I'm glad you found the solution Shawn. Seems like there was an issue with the font, at least your installation of it. :D
I'm only teasing a little. Unfortunately I didn't check back over the holiday (for us) weekend or I would have clarified. Our company went to an OTF last year with our most ...
I'm only teasing a little. Unfortunately I didn't check back over the holiday (for us) weekend or I would have clarified. Our company went to an OTF last year with our most ...
- Fri May 23, 2014 10:48 am
- Forum: Flare's General Discussion
- Topic: Flare's PDF output is a mystery (something chgd from v9-v10)
- Replies: 14
- Views: 9359
Re: Flare's PDF output is a mystery (something chgd from v9-v10)
Possibly check with the creator of the font to see if they have an updated font package? Seems very odd that the problem would be from the font itself if it can build properly on your local computer but fail when uploaded. Perhaps a chat with Crocodoc support is also in order if you haven't already.
- Thu May 22, 2014 3:27 pm
- Forum: Flare's General Discussion
- Topic: Flare's PDF output is a mystery (something chgd from v9-v10)
- Replies: 14
- Views: 9359
Re: Flare's PDF output is a mystery (something chgd from v9-v10)
That I have SMEs who want editable copies of my PDF output so they can mark it up, and I have nothing but headaches trying to produce Word versions for them. "Serious issue" really being "minor irritation that is repeatedly raised" but something I want to find a solution that people will use.
So I ...
So I ...
- Thu May 22, 2014 2:37 pm
- Forum: Flare's General Discussion
- Topic: Flare's PDF output is a mystery (something chgd from v9-v10)
- Replies: 14
- Views: 9359
Re: Flare's PDF output is a mystery (something chgd from v9-v10)
You might be the only one for now, but your system might solve a serious issue for me.I must be the only MadCap Flare user that I utilizing Cloud document collaboration. LOL
I will be awaiting your solution almost as eagerly as you are.
- Wed May 21, 2014 1:14 pm
- Forum: Flare's General Discussion
- Topic: remote desktop and license keys
- Replies: 6
- Views: 3399
Re: remote desktop and license keys
I think you must be encountering some other issue, as I have often connected to my work computer from home to work on projects with no issues other than some slowing (VPN to RDP to Flare 9 and 10).
Out of curiosity, when you use Remote Desktop to access Flare are you connecting to your normal work ...
Out of curiosity, when you use Remote Desktop to access Flare are you connecting to your normal work ...
- Tue May 20, 2014 1:47 pm
- Forum: Flare's General Discussion
- Topic: Error- "Object reference not set to an instance of an object
- Replies: 6
- Views: 3416
Re: Error- "Object reference not set to an instance of an object
I've received this error when building projects that are stored in cloud-based SVN repositories. Based on those experiences I believe the problem to be related to accessing the source control, because when I break the connection to source control I no longer get the error. I can then add the project ...
- Tue May 20, 2014 1:43 pm
- Forum: Flare's General Discussion
- Topic: Cannot copy files, access denied - Synchronize Function
- Replies: 4
- Views: 2275
Re: Cannot copy files, access denied - Synchronize Function
Are the files flagged read-only? I've had this happen on occasion and received similar messages.