Search found 252 matches

by kevinmcl
Mon Mar 12, 2012 1:48 pm
Forum: Flare's General Discussion
Topic: Where does "Topic.gif" live?
Replies: 6
Views: 3150

Re: Where does "Topic.gif" live?

It's now a couple of weeks later, and I'm experimenting with Flare 8.

I created a skin that I associated with HTML5.

I opened it in HTML5 Skin Editor, went to the Styles tab, selected TocEntry from the Styles list.

In the Properties pane, immediately to the right of the Styles list, I have ...
by kevinmcl
Sat Mar 10, 2012 8:44 am
Forum: Web-based Outputs
Topic: "Subsetting"/including fonts with WebHelp?
Replies: 2
Views: 1251

"Subsetting"/including fonts with WebHelp?

Using Flare 7.2 up to last week, and now Flare 8 on Windows 7.

When I write a document in some authoring tool, and generate PDF output, I can choose to include our corporate font, so that customers see the document as I wrote it. Or, I can "subset" the chosen font, which includes that font as part ...
by kevinmcl
Fri Mar 09, 2012 4:44 pm
Forum: Web-based Outputs
Topic: Chameleon breadcrumbs
Replies: 4
Views: 1490

Re: Chameleon breadcrumbs

Your explanations didn't make a lot of sense to me, because the difference between a breadcrumbs sequence that shows up properly and one that doesn't is a matter of going down a level in the path. And when I'd go deeper, it was often an element that was previously visible (when the same path was ...
by kevinmcl
Tue Mar 06, 2012 11:30 am
Forum: Flare's General Discussion
Topic: What slows Flare?
Replies: 5
Views: 4017

Re: What slows Flare?

No similar problem in Windows.

Not using Flare with source control.

We do have source control, but it's not used that way.
I just check in a copy of my project directory occasionally, as a form of backup.
I never check anything out of MKS, and Flare doesn't know it exists.


Yes, I've met many ...
by kevinmcl
Mon Mar 05, 2012 2:21 pm
Forum: Getting Started and Installation Issues
Topic: How do I get Flare 8?
Replies: 4
Views: 3559

How do I get Flare 8?

I have Flare 7.2, on Windows 7.
I have Bronze Maintenance.

What's the trick for acquiring Flare 8, please?

I went to the site and clicked a big "DOWNLOAD" button, but all it did was throw a pop-up, trolling for addresses. My experience of that pop-up, after more than an hour-and-a-half this ...
by kevinmcl
Mon Mar 05, 2012 11:56 am
Forum: Web-based Outputs
Topic: Chameleon breadcrumbs
Replies: 4
Views: 1490

Chameleon breadcrumbs

Flare 7.2 on Windows 7 Pro.

Output is regular WebHelp.

I changed the appearance of my breadcrumbs proxy and breadcrumbs link styles from charcoal-gray text on white to orange text on charcoal. (Hey, don't look at me like that - a slightly de-saturated orange is one of our corporate branding colors ...
by kevinmcl
Sun Feb 26, 2012 8:03 pm
Forum: Flare's General Discussion
Topic: Where does "Topic.gif" live?
Replies: 6
Views: 3150

Re: Where does "Topic.gif" live?

After a lot of unproductive nastiness, I rebooted, re-started Flare, and it let me do the change that I wanted - after quietly refusing for several hours over three days. I don't know what changed, but the dialog in "Skin Editor > Styles > TocEntry Properties > TocIcons " finally deigned to accept ...
by kevinmcl
Sun Feb 26, 2012 1:17 pm
Forum: Flare's General Discussion
Topic: Where does "Topic.gif" live?
Replies: 6
Views: 3150

Where does "Topic.gif" live?

This sounds like a simplistic question, with a simple answer, but I'm having the devil of a time nailing down where the SOURCE copy of that file lives. After years with the closed and open books for ToC groups and the question-mark page as the icon for individual topics, our corporate graphics folk ...
by kevinmcl
Fri Feb 17, 2012 8:47 am
Forum: Flare's General Discussion
Topic: What slows Flare?
Replies: 5
Views: 4017

What slows Flare?

I have Flare 7.2 on Windows 7 Pro.

Are there, perhaps, practices that I should be aware of (and maybe avoid) that slow down Flare?

My projects are not huge.

When I click a folder in Content Explorer, to move from one folder list to another (with at most a few hundred files in either folder ...
by kevinmcl
Sat Feb 11, 2012 8:21 pm
Forum: Flare's General Discussion
Topic: filename substitution
Replies: 4
Views: 1923

Re: filename substitution

Other than the problems of broken links that reported (in the output log) as those /~/~/~/filename1.htm/fileName2.htm, I don't recall what the other problems might have been. I'm sure it's back in the archive of these forums from 2007 or earlier. Or maybe it's in the RH forums from even earlier. I ...
by kevinmcl
Sat Feb 11, 2012 7:30 pm
Forum: Flare's General Discussion
Topic: filename substitution
Replies: 4
Views: 1923

Re: filename substitution

PPS: (replying to myself...) Has anybody else had a problem taking screencaps of Flare in action?
My photo in the first message was taken after both Windows 7 Pro "Snipping Tool" and [Ctrl][Shift][Print] captured the Flare screen with blanks in some of the frames, notably the Content Explorer and ...
by kevinmcl
Sat Feb 11, 2012 7:19 pm
Forum: Flare's General Discussion
Topic: filename substitution
Replies: 4
Views: 1923

filename substitution

Before Flare, I had RoboHelp for a while. I switched to Flare sometime around its first version.

Our command-line interface (yes, those still exist) has many commands that are a mix of uppercase and lowercase letters.

Some time ago, possibly even in the RH days, I found I was having problems due ...
by kevinmcl
Tue Feb 07, 2012 5:31 am
Forum: Flare's General Discussion
Topic: Table accepts character formatting, then ignores
Replies: 8
Views: 3401

Re: Table accepts character formatting, then ignores

I was doing that for a while, but found it stirred up a lot of odd problems, especially when I want to insert comments to users among the "CLI" elements.
by kevinmcl
Mon Feb 06, 2012 2:33 pm
Forum: Flare's General Discussion
Topic: Table accepts character formatting, then ignores
Replies: 8
Views: 3401

Re: Table accepts character formatting, then ignores

Now that thing with the snippets is a neat idea.

I'll look further in the uses and abuses of complex selectors, too.
by kevinmcl
Mon Feb 06, 2012 12:58 pm
Forum: Flare's General Discussion
Topic: Table accepts character formatting, then ignores
Replies: 8
Views: 3401

Re: Table accepts character formatting, then ignores

Well... it does and it doesn't. Thanks.

Lacking a better way to do it (suggestions?) I'm using tables to format simulated command-line output.

For verisimilitude, it needs to be in monospaced font. All other contents of all other tables are in my normal corporate proportionally-spaced font for ...
by kevinmcl
Sat Feb 04, 2012 12:14 pm
Forum: Flare's General Discussion
Topic: Table accepts character formatting, then ignores
Replies: 8
Views: 3401

Table accepts character formatting, then ignores

I have a table style that I apply when I want to format text in a certain way - basically, a table with no visible outlines, which allows me to format content in columns.

Sometimes, that content should be the output of a shell command-line command, where I want the text to be mono-spaced to ...
by kevinmcl
Wed Feb 01, 2012 12:26 pm
Forum: Getting Started and Installation Issues
Topic: ERROR: Object reference not set to an instance of an object
Replies: 30
Views: 174491

Re: ERROR: Object reference not set to an instance of an object

JudyH said:
"It turned out that the index (keyword) entry had been placed between the MadCap:dropDownHead open tag and the MadCap:DropDownBody open tag. This was apparent only in the text editor. I moved the keyword code outside of the drop-down code, which resolved the compile error."

But, but ...
by kevinmcl
Tue Nov 29, 2011 9:07 am
Forum: Flare's General Discussion
Topic: Need help with error "The mail server could not be found."
Replies: 11
Views: 6626

Re: Need help with error "The mail server could not be found."

Normally, I suppose I would, but I don't use the feature (just tried it when I spotted it here, to see what it was about), and my boss and other reviewers don't even have Flare licenses.

Whenever I want somebody to review a new or modified WebHelp page, I laboriously Publish the project, copy the ...
by kevinmcl
Tue Nov 29, 2011 8:06 am
Forum: Flare's General Discussion
Topic: Need help with error "The mail server could not be found."
Replies: 11
Views: 6626

Re: Need help with error "The mail server could not be found."

I tried this just ten minutes ago, and the wizard has been "Looking up exchange server from Active Directory..." for about ten minutes now. I think it's stuck.

I have Outlook 2007, and NOT 2010.
Here at my employer, we use Exchange Server 2007 as well... not 2010.

So, whoever is looking at the ...
by kevinmcl
Mon Nov 28, 2011 1:59 pm
Forum: Flare's General Discussion
Topic: Moving files in COntent Explorer
Replies: 4
Views: 2553

Re: Moving files in COntent Explorer

I got to this thread - thanks for the reminder, I'd forgotten about "Show Files" - after failing to move ONE file from the Content directory to a sub-directory.

I tried dragging, but my Content directory was too large, and the Content Explorer doesn't scroll when you drag a file. But before I came ...
by kevinmcl
Mon Nov 21, 2011 12:42 pm
Forum: Flare's General Discussion
Topic: Over-typing in some span/divs goes ... elsewhere
Replies: 2
Views: 1165

Re: Over-typing in some span/divs goes ... elsewhere

Here is where I think the typed text went, after my insertion point jumped, unbidden. Scroll to see the yellow highlight and red "circles".

Flare_hidden_stray_text_viewed-in-browser.PNG

That's the published output, viewed in a browser.

But here (below) is what it looks like in the Flare ...
by kevinmcl
Mon Nov 21, 2011 8:57 am
Forum: Flare's General Discussion
Topic: Over-typing in some span/divs goes ... elsewhere
Replies: 2
Views: 1165

Over-typing in some span/divs goes ... elsewhere

I'd be obliged if some other Flare users would try a little test, to see if I'm the only one....

- create a topic with several paragraphs - enough to need scrolling,
- create/insert some expanding text in one of those paragraphs (I think it works with Drop-down as well, but it's reliable with ...
by kevinmcl
Wed Nov 16, 2011 8:39 am
Forum: Web-based Outputs
Topic: Search question
Replies: 10
Views: 3955

Re: Search question

Any particular "variables"? Or do you mean just the vagaries of the universe?

Which browsers (and versions) are you using that a search containing underscore works for you? On what platform (OS and version)?

I'm using most-current Chrome, and IE 9 on Windows 7. My boss is using earlier IE and ...
by kevinmcl
Wed Nov 16, 2011 7:36 am
Forum: Web-based Outputs
Topic: Search question
Replies: 10
Views: 3955

Re: Search question

My WebHelp for our products has literally thousands of instances of functions and calls and parameters, with names like CA_SetExtendedTPV, CK_ULONG ulTpv, EXT_TPV_FORCE_RSA_BLINDING; etc.

I have received complaints that it is not possible to search items with underscores.
As you can imagine, that ...
by kevinmcl
Tue Nov 01, 2011 12:32 pm
Forum: Getting Started and Installation Issues
Topic: ERROR: Object reference not set to an instance of an object
Replies: 30
Views: 174491

Re: ERROR: Object reference not set to an instance of an object

I sometimes get the "Object reference not set..." error when selecting.

I normally avoid importing from any other program. I run everything through Notepad first to have incoming material be as "vanilla" as humanly (and machinely) possible.

One thing that I do in many places is write a numbered ...