MadCap Software Forums

Good to know.

In 7.0.1, I was just going by what I saw in the Table > Table Properties > General dialog, that still offers setting of header and footer rows, but not ... um... header columns.

Really, you could leave off header rows and just use the TH style in the top row of your table proper ...

Possibly, I'm the only person in the world who works this way, but often when I'm trying to explain something - and it's getting horribly convoluted - I try switching to a drawing or a table to illustrate and summarize.

If it's a table, the options are:

- build it in some other tool and import ...

I've got Flare 7.0.1 on Windows XP Pro.

When I'm editing almost any chunk of text, I can click-and-drag to highlight a portion and start typing. The new text overwrites the old.
But, when I'm editing an Expanding or Drop-down blob, I highlight an offending portion, start typing, and blooie. The ...

.... never mind...

All true, but it's not MY local IT dept.

It's my customers' IT departments.

And the customers of all the other companies that provide WebHelp.

Basically, it's an inconvenience on them.

It's not nice to inconvenience one's customers. They didn't have to buy from you.

In my case, many ...

Hmm.

I'm not quite clear on how useful that would be.

If you change something about WebHelp, and a broken browser becomes unbroken for WebHelp produced thereafter, that's an improvement, but most of the problem remains.

Basic WebHelp hasn't changed much in years.

Like my own employer, I ...

If you have WebHelp on a CD/DVD or on a file system (not served by a web server), are you able to view it properly in Opera 11?

I'm seeing the same problem that I've had with Google Chrome for the past year-or-so. Empty frames with no ToC or topic content.

Previous Opera versions seemed to work ...

how are you saving it under a new name? are you renaming the file in the content explorer?
if you want to create a copy of a topic, why don't you just copy/paste it in content explorer, change the name of the copy, and then open it in the WYSIWYG editor?

I've done it both ways.
I've done it via ...

I opened a topic page in the WYSIWYG editor, then saved it under a new name... no I didn't.
Instead of saving the file, Flare responds with

-------------------------------
MadCap Flare V7

Failed to run command 'Save'.

Exception:
Object reference not set to an instance of an object.

[ OK ...

So I have a "How to use this Help" page, explaining some conventions and some features the user might encounter.

Almost everywhere else in my Help, I have pics and diagrams and other graphic elements, inserted:

a) in their own, otherwise-blank paragraphs
or
b) at the very beginning of a paragraph ...

I guess part of the issue is whether you are trying to protect in-house documents from employees that you don't trust - a managment problem, to be sure - or whether you are trying to protect trade secrets that you can't avoid placing in "limited" publication (your customers).

Non-disclosure ...

Maybe it's just me, but...

I usually close Flare (after a few days running) with five or ten topics and other pages open in the editor.

When I later open Flare again, the list of "on-deck" topics and pages seems to be roughly what I left, but never, EVER has the page that opens in the WYSISWYG ...

It usually isn't. The typical reason is to prevent unauthorized distribution. Since it is a piece of cake to download the entire help to any client PC it is entirely pointless to put password protection on it. There are some more tricks to make it more inconvenient, but the content displayed on ...

No, those are the same topics that I found.

I have the "Open topic with navigation" selected in the skin, which is what I want, and it works with the other browsers. Opera is usually pretty good, so I'm surprised that it's not showing those links when all the other browsers do so.

This leads me ...

Hey all,

I just now right-clicked a topic page (in Windows Explorer (XP Pro)) and selected "Open with Opera". Then I did the same but "Open with Firefox", followed by Safari, and Internet Explorer. In other words, I've used the browsers to open a topic page directly, bypassing the usual WebHelp ...

I have a Help project for two similar products.

In the command syntax section of the ToC, the commands are book icons, each linked to the list of subcommands for that command. Then each subcommand has either a topic page or another book (if there are sub-sub-commands).

At any level, the list ...

Once I gave "body" style a 'margin-top' value of 120 pixels or greater, some of the spacing and overlap issues sorted themselves. Still tweaking, though, because some "h1" headings wrap, even in reasonable-sized browser windows, which causes overlap again.

Y'know what would have been nice and ...

The recent non-scrolling thread has gone in different directions, so my question would be out of place, there. Thus the new start.

Should I be able to stack a couple of non-scrolling regions?

I want the breadcrumbs and my h1 to be fixed, and everything else to scroll.

I've yet to get a ...

Eric Lachance said: I guess I could use something like branded Google Search, but I'd much prefer using the tools included with Flare (the search of which is excellent).


I'm having a hard time with that statement for my WebHelp situation.

My WebHelp goes on a CD and gets loaded on the customer ...

UPDATE:

False alarm. I tried modifying OTHER shortcuts on my computer, and I get similar results.
I asked other people in our office to try. They got similar results to what I was seeing.
On a hunch, one of our testers tried it on a standalone Windows PC that was not subject
to our company's ...

When I try to add that to the shortcut's properties, I get:

! The name 'C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe --allow-file-access-from-files' specified in the Target box is not valid.
Make sure the path and file name are correct.

The ...

WebHelp isn't actually a standard (de facto or otherwise); I'm pretty sure all the different solutions use their own JavaScript (or other methods) to get what they want. There are similarities because this cross-site scripting is the easiest, most apparent way to accomplish the "tri-pane ...

Well, it's September 14, 2010, I just updated the Chrome browser on my system, and the problem is still present.

No fix from Google.

I wonder if they consider the deployed base of WebHelp systems to be just small potatoes on their scale, or...


Based on the Chrome bug threads linked above in ...

WebHelp.

We're waiting for a non-VM Windows 2008 R2 to become available, so we can try reading the WebHelp from the local drive. That seems to be where it's failing in the VM.



- k

Why would our Linux, Solaris, HP-UX customers want anything to do with IIS?

One of our products is being submitted for Microsoft "Certified For" - in particular, Windows 2008 R2.

One of the requirements is that the product documentation must be accessible.

IE just draws the frames of my WebHelp, and won't populate them.

It's the same visual effect as Google Chrome ...