MadCap Software Forums

Can someone (who has done it...?) clarify/expand a bit about the SQL database option?

If you are not using SQL for anything else, is this requirement (decent search in WebHelp) worth the overhead of setting up the SQL option?

I'm not clear on what the cost would be (in time and effort, both ...

DOH!











Thanks.

Dozens of other obscure things successfully found and modified, and then I trip over the simplest, most obvious...

My company is re-branding, so I need to apply changes of color, font, graphic elements, etc., all over my WebHelp.

I have changed almost all the page and frame elements to reflect the new color scheme. I changed the fade of the "IconTray" ... where the accordion bars turn into little icons at the ...

Well, it's September 14, 2010, I just updated the Chrome browser on my system, and the problem is still present.

No fix from Google.

I wonder if they consider the deployed base of WebHelp systems to be just small potatoes on their scale, or...

I'd be surprised if they DIDN'T have Chrome ...

I have had this happen three times now - Flare 6.1 on Windows XP Pro x64 - where I'm doing some innocuous operation in the middle of a topic (the WYSIsortaWYG editor).

The editing window contents disappear and that error message (...not set to an instance...) appears.
The page area goes white ...

Can you view MadCap's knowledgebase in Chrome? That will narrow down whether it's something in your project or with running the help locally or if it's actually Chrome itself. If you can view the KB then it's the project or something internal to your environment. If you can't view the KB, then it's ...

After I publish my WebHelp, the log summary has a list of exclusions.

I want to track them down and kill them. I don't want to spend all year at it.

Here's an example:

....
Processing Master TOC...
Excluded from output:file:///G:/docs/_docs_2010/LunaPCM/PCM_2-5/PCM-PCI_Help/LunaPCM_2-4_webhelp ...

Gawd!

Yer right, of course.

It's not like I don't stare right past that, while pasting blobs of text, 10 times a day.

Does exactly what I wanted.

Another one of those things that are easy to find if you already know what you
are looking for... a paste option, before even getting the text in ...

Probably I'm blind, but, is there a straightforward way to convert a bunch of paragraphs to a table, via the Flare interface?

I get output from command-line utilities that can run to hundreds of lines of plain text paragraphs (often just a word or two per para).
In my Flare project (destined to be ...

Yes I can.






UPDATE:
I just got a report from the Techwr-l list that Google is taking the issue seriously,
is addressing it along with another issue regarding JavaDocs, and has a fix in
the works - already being tested internally. Woohoo!

Another UPDATE:

The problem persists with Chrome on Linux as well.

Haven't tried it with Chrome on Mac, but I doubt the outcome would differ.

So far, it looks like I'll be including a readme.txt file with upcoming product
releases, cautioning customers to use any browser except Chrome to view my ...

We don't.

It works fine (for all other browsers) directly from the CD).
But since most people don't care to keep a CD in their drive all day, the end-user can copy the docs anywhere they please... and it should just work. We have no control over where they put it. It should also work fine if they ...

I'm writing this from Chrome (5.0.375.55).
This very moment, I have five browsers open. I'm viewing my (local) WebHelp in:
- Firefox 3.6.3,
- IE8,
- Safari 4.0.5,
- Opera 10.53

In Chrome, I'm viewing empty frames where my WebHelp is supposed to be.

So, is there a setting I can set in ...

To insert <pre> </Pre> :

I can edit a file in an external editor, but that's totally cumbersome for something this small.

How to insert html tags directly (internal editor) so that they are parsed as tags and not (as is the case normally) just accepted as literal content text?

- K

I run a command in an ssh session to one of our company's appliances.
The command output is displayed in the ssh terminal and I copy it.

I paste it into Flare.

I don't know how to do it here, so I'm going to fake the spaces with periods.

Here's what I paste (remember those dots are blank ...

Ah, well... y'see when I used the search facility in these-here forum thingies to try to find previous conversations about this very topic, I didn't get any useful hits (or if there were, they were buried on page umpty-twelve after a boat-load of non-useful hits).

In other words, I did read Flare ...

Oh.

Blush...


So, if I understand this correctly now:

- the [Replace] button is an action - you click it, it performs
- the [Replace All] button immediately blow it is also an action - you click it, it performs
- the [Replace in All Files] button immediately blow those two is NOT an action ...

For various reasons, I like to move Flare projects around. When I do, things break due to non-relative paths for this-and-that.

One example is a Destination that points to a previously valid (but no longer so) absolute path.

Should I be able to point a Destination (and other project elements) to ...

I did that. I also tried the other two options "(all open documents)" and "(documents in same folder)". "Replace in All Files" remains stubbornly grey.

I even tried exiting Flare and restarting it. "Replace in All Files" remains grey.

When I first populate the "Find what" box, only "Replace All ...

I have a product name ( a TLA- three-letter acronym) that needs to be replaced throughout my project with a different tLA (two-letter acronym).

I can find (what is said to be) all instances of the TLA in my project using "Find in Files".

With a topic open and showing the TLA, I switch to "Find ...

Essentially, that's it. More than a few times, we've had the synonym or search term in the text, but as a compound word or somesuch, and a search by a new customer (or potential, lucrative new customer) doesn't find it. If they go by their experience with just about every other computerized ...

[Replying to Dave]
Thank you for the slap in the face, Mother Superior.

Note that ours is not the only company that creates highly configurable, adaptable, products to serve particular industries and niches and then finds out that entirely unanticipated companies and government agencies, etc., come ...

Somebody suggested a synonym file, which is all very fine as long as:

a) you anticipate words that people will use in industries you've never met

b) you live with your customers and so will get the grumblings as soon as they happen

c) you have a really short release cycle or can re-release ...

Nah. Not source control.

Local (not shared) drive on my PC.

It's weird. Most of the affected pages have the same four conditions on them. I want to leave one checked, uncheck three, and check one that wasn't previously checked in all twelve topics (another bunch to do tomorrow). I have no problem ...

I've got a project that applies to a few products.
I use condition tags to control output, depending on which product is up.

Recently, Development modified a couple of dozen existing commands - for which I had a topic each. Some changes to the command-line interface were just name changes and ...