MadCap Software Forums

Did anything ever come of this query? It's been almost a month.

I'm still using Flare 3.1, and I also include graphic items (usually PNG images) in dropdown and expanding text (been doing it since RoboHelp). So this'd be a good reason to not "upgrade" if it's a widely experienced problem.

Can the ...

Done.

Now do we need a bunch of Linux fanatics to stuff the ballot box for this enhancement?


- Kevin

MoMA is the Mono Migration Analyzer, a tool to check how close an app is to being usable in Mono. It generates a report that shows the problem areas that would need addressing, whether by the application's creators (if they cared to make their app Mono-supportable) or by the Mono developers (if they ...

MoMA says "no".

Oh well.

- Kevin

Is anybody successfully using via Wine, on a Linux platform?



If not Wine, then is there any other method that works for anybody?

Thanks,

- Kevin

FF3 is currently in beta so one would assume that this version is excluded for now.

Madcap got together with the Mozilla/Firefox people, and the GA version of FF3 has eliminated the problem with WebHelp that is browsed locally.

Special thanks to Neil P. for taking on the problem and escalating ...

If MOTW is turned on, than any links you have to Non-HTML files such as PDF, DOC, XLS will not work, nor will you get any error messages when you try to open them.

So, I'd like to avoid MoTW, as a matter of general policy.

By the way, when you say "links [...] to Non-HTML files" does that also ...

Since it was claimed that only a small minority of WebHelp had the problem, I took that to mean that the large majority of WebHelp authors are providing their Help via servers

I would take that to mean that very few people out there are using Firefox 3 beta. Internet Exploder still has the ...

... It may be that you have to do something like mark of the web to get it to work in FF3, just like you have to insert MOTW to get help to run locally for IE.



Refresh my memory... what major functionality do you lose in WebHelp if you turn on MoTW?

What do most of you do with that? Do you ...

Heads up, all. Here's the latest from Madcap, via Neal P.

... and I quote:

Currently, Firefox 3b5 has a more stringent file security model that does not allow local files to use XMLHttpRequest. This is most likely going to be kept in the final version of Firefox 3.


Until this is addressed ...

Right now, _my_ WebHelp projects aren't viewable with the next release of the world's most popular browser

Uhhh... excuse me? I'd love to know where you got that measurement. Much as I'd like it if everyone was using FF, I haven't seen any figures anywhere suggesting that it has overtaken IE yet ...

Lisa,

I and a few other people had reported a problem where Firefox 3beta would not show our WebHelp.

Most people who were asked did not have the problem.

For those that did, it was a showstopper. You'd get a Firefox tab window populated by empty frames where your WebHelp and navigation panes ...

How do you folks get your WebHelp onto the screens of your customers/end-users?

A) Do you serve it from your company's site, and the customers can get Help for your product only if they have a working internet connection?

B) Do you provide a server (like apache or something else) on the ...

That KB page says that "Mozilla Firefox 1.0 or greater" is supported.

However, I understand that Firefox 3 does not work with Flare WebHelp that is accessed locally (i.e., not served) as is all my WebHelp.
Is that true?
Is it being investigated further?
Is the KB page about to be updated with a ...

I deleted Output (again) and destinations and anything else I could find, such that I was forced to create new destinations, etc.

That seems to have cleared the problem.
I was just able to build and publish successfully.

Thank you all (including Ryan from Support) for your suggestions.

The ...

UPDATE UPDATE

I don't know if this means anything, but at the time that I first tried publishing the project, a "routine" Java update had failed in the background (possibly due to a temporary network glitch). I found the error window later when I was closing other windows, prior to rebooting.

My ...

Is there a topic in your project called startpage.xml? if you remove it does it work for you?

Only in the Output. It's generated, along with startpage.htm, startpage.js, startpage.mcwebhelp, startpage_CSH.htm, and startpage_Left.htm.

I removed the Output directory.

It was generated again when I ...

Kev,
Thanks, but it didn't work.
No change except more lost time and more hair pulled out.

See my revised "first" post, above and the screen capture that I attached.

Anybody else got any ideas?

What can cause this error message?

How do I identify "another process" that is using the files that ...

Flare 3.1
I build my project. It builds successfully.
I publish my project and it fails to publish.

I will attach a screen-cap of what I see.

The error dialog says:
X
Update Concept Set
[The process cannot access the file 'C:\_docs2008\LunaPCM\......\Destinations\startpage.xml' because it is being ...

I've looked. It's ugly.

But if you are replying to the most recent post (mine) then this was an exercise to import from a Word source file (with a table) into Flare using the Flare menu functions that are supposed to do it cleanly. I wasn't impressed. But then I'm not all that good at debugging ...

The resulting imported table had cell-text overlapping cell boundaries, one row with fewer columns than all the other rows, etc. That might actually have been the way it was in Word, but it didn't appear that way.

It turned out to be easier/quicker/simpler to just create a blank Flare topic, create ...

What's the best and most useful way (the way that produces the best-looking result with the least busy-work) to get a table from Word 2003 into a Flare topic?

The one I'm interested in at the moment is 10x10, but I have some that are hundreds of rows long.

If I just paste it without formatting of ...

At our office, they're talking about using VMWare to get rid of multiple machines at people's desks.
A body could run both a Windows AND a Linux session on the one machine, simultaneously. Clear a lot of cubicle real-estate, cut down noise, and reduce the number of heat-emitters. At least, that's ...

Yes, been doing (about a hundred so far, before my latest crash).

But I've been waiting to discover the \"gotcha\" that'll bite me on the butt... to mix a metaphor or two.

\"Oh, well you have to set the thingummie before you change a bunch of filenames, or Flare ignores all whozits when updating ...

And as a follow-up...

It's not just I who was too dumb to be aware of the mixed-case problem, when creating my topic filenames... and later too lax or overconfident as I continued to do so for convenience/ease-of-reading, when I could depend on the RH output option to strip away the caps.

Various ...