Search found 180 matches

by smajors
Wed Feb 21, 2018 1:43 pm
Forum: Flare's General Discussion
Topic: Reporting on Unused Images
Replies: 9
Views: 4547

Re: Reporting on Unused Images

@mattf, if you scroll down further, you should see an Images section.
unused_images_report.png
by smajors
Tue Jan 23, 2018 8:20 am
Forum: Flare's General Discussion
Topic: Ho Ho Ho
Replies: 4
Views: 3693

Re: Ho Ho Ho

I agree! Same to you and all of the friendly people on this forum. :)
by smajors
Tue Jan 23, 2018 8:01 am
Forum: Flare's General Discussion
Topic: Has Madcap announced end of support for Flare 12?
Replies: 2
Views: 1798

Re: Has Madcap announced end of support for Flare 12?

I'd be interested in knowing if you received an answer. I work in Flare version 11. I do not have a maintenance package, therefore, don't receive new updates. However, I think Madcap technical support will help resolve technical questions as long as you own a license to the product.
by smajors
Fri Dec 15, 2017 7:48 am
Forum: Flare's General Discussion
Topic: Image Map issue
Replies: 7
Views: 3637

Re: Image Map issue

Hmm, nope, no snippets. I don't have Madcap Capture, could that be why?
by smajors
Wed Dec 13, 2017 12:46 pm
Forum: Flare's General Discussion
Topic: Image Map issue
Replies: 7
Views: 3637

Re: Image Map issue

I have Flare 11.1 and I don't get the Image Map option at all. Is there a certain version of Flare you must have to use this feature? When I right click, Image Map is disabled or greyed out. I only have the Hyperlink Image option.
by smajors
Tue Nov 28, 2017 2:28 pm
Forum: Tips and Tricks
Topic: Editor tips and tricks?
Replies: 11
Views: 11824

Re: Editor tips and tricks?

I'm curious what program you use to make gifs such as the ones you included in your post? I've never made gifs nor have a budget to purchase a new program but would like to know what's available. Thanks!
by smajors
Tue Nov 28, 2017 2:25 pm
Forum: Tips and Tricks
Topic: dealing with TBDs
Replies: 6
Views: 5627

Re: dealing with TBDs

I take a similar approach as you do and write the TBD content in the topic and condition it as red "draft" text. Sometimes, I will add an annotation as a note to myself, then come back to it later and delete it. Either way, it stands out as something I need to address. But, then you have to remember ...
by smajors
Wed Nov 22, 2017 9:55 am
Forum: Flare's General Discussion
Topic: Web Contact Form
Replies: 4
Views: 3381

Re: Web Contact Form

I'm interested as well! Right now, we have a feedback button in our topic toolbar at the top of each topic. That allows a user to email us directly, with the subject about the specific topic they were on when they clicked that feedback button. But, we also have a single "Contact Us" page with our ...
by smajors
Thu Oct 19, 2017 2:10 pm
Forum: Web-based Outputs
Topic: top-nav feedback by topic
Replies: 10
Views: 6583

Re: top-nav feedback by topic

No, we don't have Pulse and are able to use this feature. If you go to the Project Organizer, check the Skins folder to see if there's a skin called "Topic Toolbar", if not you can add a new one and modify it from there. I would have to search more in Flare's help to remember how to implement it. I ...
by smajors
Thu Oct 19, 2017 1:56 pm
Forum: Printed Documentation Targets
Topic: Displaying unlinked entry in TOC but not in document itself
Replies: 1
Views: 1048

Re: Displaying unlinked entry in TOC but not in document its

I'm not sure; but what I do is have divider pages that act as a new section, and that divider topic has only the section name (H1) in it, but that page still shows up in my output.

Could you put "Notices" in a topic as H1 and every topic under it as H2? Or do you not want Notices to be anywhere in ...
by smajors
Thu Oct 19, 2017 1:41 pm
Forum: Web-based Outputs
Topic: top-nav feedback by topic
Replies: 10
Views: 6583

Re: top-nav feedback by topic

Yes, I'm pretty sure this is possible. We have the Topic Toolbar setup to include the feedback button. When you're on a topic and you click the feedback button, an email opens and the Subject reads "Feedback (Topic: Glossary), for example.

topic_feedback.png

I honestly don't remember how we set ...
by smajors
Mon Oct 09, 2017 1:11 pm
Forum: Tips and Tricks
Topic: Tech Writing Tips Blog and Websites!
Replies: 26
Views: 161929

Re: Tech Writing Tips Blog and Websites!

I think we should update this thread or start a new list! A lot of these links no longer work.

Here's a great list: https://technicalwritingtoolbox.com/technical-writing-resources/

Here are few others I follow:

http://everypageispageone.com/

https://www.madcapsoftware.com/blog/

https ...
by smajors
Mon Oct 09, 2017 1:02 pm
Forum: Flare's General Discussion
Topic: Unused Images Report and PDFs
Replies: 0
Views: 969

Unused Images Report and PDFs

Hi, there are pdf files showing up in my unused images report. Does anyone know why? The only filter I have selected is "unused images". Does this mean the pdf file is not being used (i.e. not in a toc and not published anywhere)?
by smajors
Fri Jul 28, 2017 8:55 am
Forum: Flare's General Discussion
Topic: V11 Preview PDF error
Replies: 0
Views: 1077

V11 Preview PDF error

I'm using Flare V11.1 and when I try to preview topics in the XML editor, I get an error. I can preview HTML output fine, but when I select to preview with a PDF target that's when I get the error, "This page can't be displayed". This has been going on for several months now and I'm not sure what ...
by smajors
Wed Jul 05, 2017 1:27 pm
Forum: Printed Documentation Targets
Topic: Formatting entry in printed TOC for a PDF I added?
Replies: 8
Views: 3694

Re: Formatting entry in printed TOC for a PDF I added?

Yes. Actually, I was able to get an image of the cover and insert that into a page layout, so it ended up working out ok. However, I have another external PDF I need in my manual but am going to end up adding the PDF separately in Adobe to my Flare PDF output. I have section divider pages that start ...
by smajors
Thu Jun 29, 2017 10:50 am
Forum: Printed Documentation Targets
Topic: Formatting entry in printed TOC for a PDF I added?
Replies: 8
Views: 3694

Re: Formatting entry in printed TOC for a PDF I added?

I'm having the same issue. Does anyone know of a fix? I don't have a Flare page for my title page because I'm using a PDF for a cover page. So, I added the PDF as an external resource to my Flare project and added that to the TOC as my title page.
by smajors
Thu Jun 29, 2017 10:22 am
Forum: Printed Documentation Targets
Topic: Empty Page After Title Page
Replies: 18
Views: 14461

Re: Empty Page After Title Page

I'm not sure I follow exactly what you are trying to do, but if you are associating a topic with a page in your page layout file, then that page must contain a body frame (where the topic text would go), even if the topic itself is empty and has no text. Otherwise Flare gets knotted up, and adds a ...
by smajors
Thu Jun 15, 2017 10:24 am
Forum: Flare's General Discussion
Topic: General Style Guide Best Practice for Navigation
Replies: 2
Views: 1646

Re: General Style Guide Best Practice for Navigation

Nita,

Thank you! This information is exactly what I was looking for.
by smajors
Thu Jun 15, 2017 7:19 am
Forum: Flare's General Discussion
Topic: General Style Guide Best Practice for Navigation
Replies: 2
Views: 1646

General Style Guide Best Practice for Navigation

Hello,

I'm trying to find a style guide or advice about best practices for describing navigation in technical documentation. My team's style is to use arrows, for example, "To locate the user manual, go to: www.abcxyz.com > Click Login > Click Employee > Click the Training Resources drop-down list ...
by smajors
Mon Apr 17, 2017 8:42 am
Forum: Web-based Outputs
Topic: Flare default Side Menu on Home Page
Replies: 8
Views: 8186

Re: Flare default Side Menu on Home Page

Has anyone experienced the side menu and topic toolbar disappearing in the top nav output? We're currently implementing the new top nav layout and are still testing it before publishing. After building the output, sometimes the topic toolbar and side menu will display from ALL topics. I'm not sure ...
by smajors
Thu Jan 19, 2017 11:18 am
Forum: Styles, Stylesheets and XML
Topic: Images in multilevel lists
Replies: 3
Views: 2028

Re: Images in multilevel lists

Hello! I'll try to help. This is somewhat difficult to explain without showing but what I do to insert an image in a list is like what you said, insert a paragraph by clicking the Bullet List box on the toolbar menu, then to move the image to the left I keep clicking the "Outdent Items" (left arrow ...
by smajors
Thu Nov 10, 2016 8:26 am
Forum: Flare's General Discussion
Topic: Painfully slow rendering of the Preview window
Replies: 6
Views: 3116

Re: Painfully slow rendering of the Preview window

I'm having a similar yet different issue with the Preview window. When I try to Preview in the print medium, I get an error and I can't preview at all. When I select the web layout/medium, it previews fine. Does anyone know how to fix this or why it's happening? The print preview has worked before ...
by smajors
Fri Sep 30, 2016 8:13 am
Forum: Flare's General Discussion
Topic: Anyone have any success getting self-hosted MP4 videos to em
Replies: 3
Views: 2919

Re: Anyone have any success getting self-hosted MP4 videos t

Have you had any luck yet? I'm having issues with mp4 in Flare 11.
by smajors
Fri Sep 30, 2016 8:10 am
Forum: Flare's General Discussion
Topic: Video formats
Replies: 4
Views: 3535

Re: Video formats

Hello, did you ever resolve this issue? I'm having similar issues.