MadCap Software Forums

Hi, after updating to 2017r3, publishing updates results in "forever spinning searches." The advice from support is to delete all existing published files on our server (these were built and published pre-2017r3) and then publish again. BUT I keep getting this "Compile Status" error when I publish ...

We updated to 2017r3 and we can now publish fine.

The copies of our Flare projects on "the build machine" co-shared by team members lost Git bindings after we updated to 2017r3. We have to rename the existing projects ---_old and reimport - start from scratch. Is this to be expected every time we update Flare?

Thanks for the idea, ChoccieMuffin. Could work for just one project. Kind of a headache if we had to do it for all of them!

Word output is getting a build log error: 10086 related to missing key in dictionary.
What alternatives do I have to count the words per output of a Flare project? (rather than counting words in all files)

Thank you, Dave and Renee. I hope to try this out Monday.

Does the topic toolbar button for sending feedback require the use of Madcap Pulse? I tried to find out more but this particular button is not listed here: http://help.madcapsoftware.com/flare201 ... olbars.htm

Hi A, I haven't found a way to implement this functionality yet. Thanks and good luck! Pamela

Thanks, Dave. After adding (3) below, I got it to work!
(3) If your target uses the setting Advanced > Do not use "Content" folder in output, then modify the CSS reference in the toolbar javascript by removing "content/".

Thanks, Dave. How can I position the text to the right of the logo and still have it be responsive? I hard-coded format within the toolbar javascript but it's not responsive (second screenshot). The first screenshot shows how the text looks when I use your style approach verbatim, without edits ...

Resolved! Earlier sample was mis-punctuated

Hi Dave,

How can I style the title in the meta tag? I tried adding a .css line (middle below) but it appeared to be ignored. For several tripane outputs.

$(document).ready(function(){

var headerTitle = $("meta[name='header-title']").attr("content");

$("#header>a").after('<div id="header ...

Hi, is it possible to publish HTML5 output to Git / VSTS when source control is set up with SSH instead of HTTPS? This is for Flare2017 - we have not updated to R2 yet due to minitoc issues. Thanks!

Hi, I got a message via my website contact form from someone named Dave asking if I ever resolved this issue. Sorry - no change! I moved onto a different job shortly after posting this query and now I rarely work with PDF output.

Thanks, sarrants! Appreciate your follow-up.

What add-ins are you all using to allow comments from the public on your help outputs?

I was looking at the Flare showcase ( https://docs.openx.com/Content/publishers/bidder.html ) - the OpenX help allows you to comment without logging in. Screenshot below.

openx-comments.png

MadCap Pulse ...

agracer wrote:Has anyone found a fix to the TOC problem?

In case it helps: In my tripane project, I found that even after manually removing the extra code in the TOC entry, the error persisted. I had to remove the entire TOC entry, build, add it back, and rebuild. Finally the error went away.

HI Dave, thanks for your suggestion, but I need to reference posted output from other Flare projects. The idea is to have a list of links to help by product. Our help content is sourced from multiple Flare projects and is output in tripane or mobile format. We plan to move most/all outputs to top ...

I would like to build it using html. Apologies for omitting that detail in the request!

I want to put a set of links into a website style dropdown similar to what you see at http://pcsupport.lenovo.com/us/en/ after you select PC and laptops. Screenshot below.

dropdown-lenovo.png

(not related to navigation - simply a list of external links; in my case, by product/deliverable ...

Thanks, Daniel! I'll post back when the other team has had a chance to confirm it works

In our HTML5 help tripane deliverables (in process of moving to top nav), we currently maintain our own footer content within our Flare projects. The footer design does not appear to be responsive -

PC screenshot for help footer:
HelpFooterPC.png

Mobile screenshot for help footer ...

Potentially related thread, FYI: viewtopic.php?f=9&t=28892&p=126474#p126474

Hi, we have Google Tag Manager (GTM) working on the content frames of our tripane HTML5 outputs, but it's not showing up in the external frame. Apparently inserting GTM in the external frame helps to track navigation clicks. Any idea how to do that?

p.s. Following is the working GTM code for ...

Thank you, Dave! I'll check back when I can better frame my questions