Search found 68 matches

by joy
Thu Apr 12, 2012 4:59 pm
Forum: Web-based Outputs
Topic: ePub TOC: Cannot exclude headings
Replies: 4
Views: 2290

ePub TOC: Cannot exclude headings

I can see a lot of uses for ePub output in our company.

However, I cannot set the generated TOC to exclude the h2 and h3 headings. I created a TOC that contains h1 level headings only but the ePub TOC displays all headings from every topic. It doesn't seem to matter how I set options.

Any ideas?
by joy
Thu Apr 12, 2012 2:57 pm
Forum: Web-based Outputs
Topic: Sorting TOC into alphabetical order
Replies: 2
Views: 1276

Re: Sorting TOC into alphabetical order

I've asked for this as well. I have a large TOC and being able to sort (or, more accurately, save) the alphabetical order would have saved me a lot of time. I can't figure out any way to do it.

You can sort the list alphabetically in Grid View, but you can't save the results. You can also display ...
by joy
Fri Mar 09, 2012 12:34 pm
Forum: Web-based Outputs
Topic: Object reference not set to an instance of an object
Replies: 7
Views: 6623

Re: Object reference not set to an instance of an object

I have seen this too, with HTML5 target generation. It's identical to a problem I was having with the mobile help target last year. I'm surprised it's not fixed yet because it was filed as a bug (report number 45261).

My errors were caused by empty style properties in the master stylesheet ...
by joy
Tue Mar 06, 2012 12:03 pm
Forum: Flare's General Discussion
Topic: What's the single biggest Flare project you've had to manage
Replies: 28
Views: 19125

Re: What's the single biggest Flare project you've had to manage

I agree with wbrisett

I'm a bit biased, but I think the biggest bottleneck is the memory. As long as the version of .net stays where it is, Flare is stuck being a 32-bit application and can only use 2 GB of RAM. That simply isn't enough for some of the mega projects folks here (myself included ...
by joy
Thu Sep 29, 2011 10:20 am
Forum: Web-based Outputs
Topic: Can you expose MCWebHelpFramesetLink?
Replies: 3
Views: 1395

Re: Can you expose MCWebHelpFramesetLink?

Thanks for the quick responses.

Lisa: Yes, I thought about that too but, although I'm not too familiar with Map IDs, it's probably not viable in the short term (this project is about 5000 topics). Might be a better solution in the long run.

Dave: Thank you so much for that link!

--Joy
by joy
Wed Sep 28, 2011 6:21 pm
Forum: Web-based Outputs
Topic: Can you expose MCWebHelpFramesetLink?
Replies: 3
Views: 1395

Can you expose MCWebHelpFramesetLink?

This is a bit hard to explain, but here goes.

I'm generating WebHelp and want to be able to link to individual topics, but still display the navigation pane on the left. Currently, the URL displays only something like this, no matter where you click in the TOC:

http://web.com/html/ProjectName ...
by joy
Fri Jul 22, 2011 3:54 pm
Forum: WebHelp Mobile
Topic: Object reference not set to an instance of an object
Replies: 13
Views: 57308

Re: Object reference not set to an instance of an object

I'm just now getting back to this topic after we decided not to use mobile output for our last release. Madcap Support quickly traced it to empty style property. (I can safely say I never would have figured it out.)

Open the stylesheet in a text editor. If a line in the stylesheet says

font-size ...
by joy
Mon Jun 20, 2011 2:00 pm
Forum: Microsoft CHM Help
Topic: Help window opens at half the specified size
Replies: 8
Views: 4479

Re: Help window opens at half the specified size

UPDATE: I recompiled my batch targets this morning after Madcap Support contacted me about the bug submission. Of course, everything now works as it should: my window retains the set size and the unwanted tabs (e.g., Glossary/Index) are no longer appearing.

The only difference between last week ...
by joy
Wed Jun 08, 2011 1:17 pm
Forum: Microsoft CHM Help
Topic: Help window opens at half the specified size
Replies: 8
Views: 4479

Re: Help window opens at half the specified size

I have reported this as a bug. Thanks.
by joy
Wed Jun 08, 2011 11:18 am
Forum: Microsoft CHM Help
Topic: Help window opens at half the specified size
Replies: 8
Views: 4479

Re: Help window opens at half the specified size

I'm just noticing this now also. When I compile HTML help as part of a batch compile, the window is tiny and appears in the opposite corner of the screen.

Edit: The batch compile also ignores other preferences, like buttons.
by joy
Fri Apr 15, 2011 5:15 pm
Forum: Flare's General Discussion
Topic: Links update but cross-references do not?
Replies: 3
Views: 1688

Re: Links update but cross-references do not?

Open the topic in the Text editor and located the X-Ref. Does it still point to the old topic or the newly renamed one?

Thanks for your reply. I should have clarified: it wasn't the link text I expected to change, it was the underlying reference. For example, I renamed a topic from "Configuring ...
by joy
Fri Apr 15, 2011 1:52 pm
Forum: Flare's General Discussion
Topic: Links update but cross-references do not?
Replies: 3
Views: 1688

Links update but cross-references do not?

I renamed a lot of files in the content explorer. For each renamed file, I clicked the "Update Links" button in the link update dialog.

When I regenerated the project, hyperlinks were resolved to the new filenames but the cross-references were not. These are all internal links.

Even if I go into a ...
by joy
Tue Apr 12, 2011 2:55 pm
Forum: Flare's General Discussion
Topic: System out of memory exception error popup.
Replies: 38
Views: 34219

Re: System out of memory exception error popup.

I'm getting this error popup too, but didn't get it until Flare 7.

Looks like I need to split my TOC. The entire TOC will still show in printed output, correct? I don't want to split the TOC and then find out it doesn't work (this is a 1000 page PDF, covering ~2600 topics).



It did for me and ...
by joy
Thu Feb 17, 2011 11:35 am
Forum: Importing
Topic: "Object reference not set to an instance of an object."
Replies: 4
Views: 3450

Re: "Object reference not set to an instance of an object."

I realize this post is older but wanted to add a note here.

This error seems to be a catch-all with no troubleshooting hints whatsoever. I have had to contact Madcap Support almost every time. And I agree: why can't Flare give you the option of keeping the output after generating most of it?!

I ...
by joy
Thu Feb 03, 2011 12:10 pm
Forum: Contributor General Discussion
Topic: Does anyone use X-Edit as part of workflow/review process?
Replies: 6
Views: 7418

Re: Does anyone use X-Edit as part of workflow/review process?

Thanks Vibha for your response.

I have tried the improved feature in Flare 6.1 (sending multiple topics for review) and although it's much better than it used to be, it still needs work before it becomes a better alternative than Word for reviewing and incorporating changes. X-Edit also needs to ...
by joy
Tue Jan 25, 2011 5:07 pm
Forum: Flare's General Discussion
Topic: System out of memory exception error popup.
Replies: 38
Views: 34219

Re: System out of memory exception error popup.


It's worth a try. I've tried multiple TOCs for one output and it works quite well. You can create many TOCs and one main one, and then just drag a TOC into the main one at the right place - and to the final output it looks like just one TOC. For what it's worth, I like this method when I have ...
by joy
Tue Jan 25, 2011 5:00 pm
Forum: Flare's General Discussion
Topic: What's the single biggest Flare project you've had to manage
Replies: 28
Views: 19125

Re: What's the single biggest Flare project you've had to manage

Yes, it was actually, which was much better. And easier! Still not ideal but at least there is a workaround.
by joy
Mon Jan 24, 2011 1:22 pm
Forum: Flare's General Discussion
Topic: What's the single biggest Flare project you've had to manage
Replies: 28
Views: 19125

Re: What's the single biggest Flare project you've had to manage

@wbrisett: Interesting. I have just run into this issue via another thread.

http://forums.madcapsoftware.com/viewtopic.php?f=13&t=7690&st=0&sk=t&sd=a&start=15

So, it seems that, after importing 5300 topics from FrameMaker, I'm now going to have to split my project? Not good...

Do you have ...
by joy
Mon Jan 24, 2011 1:08 pm
Forum: Contributor General Discussion
Topic: Does anyone use X-Edit as part of workflow/review process?
Replies: 6
Views: 7418

Re: Does anyone use X-Edit as part of workflow/review process?

Thanks, Laura, for the feedback. I'd love to get away from Word (mainly because my projects are too big for Flare to comfortably output to Word), but it seems like X-Edit is not there yet. Too bad.
by joy
Mon Jan 24, 2011 1:02 pm
Forum: Flare's General Discussion
Topic: System out of memory exception error popup.
Replies: 38
Views: 34219

Re: System out of memory exception error popup.

Thought I would post Madcap support's response in case anyone else has a similar issue. Unfortunately I have never read about any limitations to the number of topics that Flare can process, but it seems that there is such a thing as too many topics. I ported this from FrameMaker to Flare, so I'm not ...
by joy
Mon Jan 24, 2011 11:47 am
Forum: Contributor General Discussion
Topic: Does anyone use X-Edit as part of workflow/review process?
Replies: 6
Views: 7418

Does anyone use X-Edit as part of workflow/review process?

I love the idea of X-Edit as a review tool, but it still seems somewhat unreliable. I wonder if the lack of activity in this part of the forum means that people are not using this feature?

Currently I am exporting files as Word topics (with varying degrees of success) so reviewers can edit them ...
by joy
Thu Jan 06, 2011 4:33 pm
Forum: Flare's General Discussion
Topic: System out of memory exception error popup.
Replies: 38
Views: 34219

Re: System out of memory exception error popup.

I'm getting this error today every time I try to build a project to PDF (Windows 7, Flare 6.1). I have 8 GB of RAM so my computer is not the issue. My project is similar in size to MarkMetcalfe's.

I've also seen this error with Word output on a Win XP machine. One of the reasons I got a new ...
by joy
Wed Sep 22, 2010 10:20 am
Forum: Flare's General Discussion
Topic: Including keywords in search results (not index)
Replies: 4
Views: 2154

Re: Including keywords in search results (not index)

In case anyone else runs into this problem, this is what Madcap Support had to say:

I installed Help viewer 6.1.0 (I had 6.0.0) This is what I found: After you compile the project, if you click "View Output" from the Build Progress window, the search for keywords do not work. If you click "Open ...
by joy
Fri Sep 17, 2010 10:01 am
Forum: Flare's General Discussion
Topic: Including keywords in search results (not index)
Replies: 4
Views: 2154

Re: Including keywords in search results (not index)

Hmm, the DotNetHelp is not returning keyword results either. Do you know if there is a particular Flare file that developers need to point to inside our product to get both search and keyword results to display?
by joy
Thu Sep 16, 2010 9:49 pm
Forum: Flare's General Discussion
Topic: Including keywords in search results (not index)
Replies: 4
Views: 2154

Including keywords in search results (not index)

I need to include my keywords in the search results; i.e., I want the search to recognize keywords as search terms, not index terms. Does anyone know if there's a way to do this? The Flare help files seem to indicate these two features are autonomous but some other posts seem to indicate they are ...