MadCap Software Forums

QPerch,

Wow, that is weird behavior! Always Times New Roman is weird!

#1 Can I assume that Avenir is a custom font? I've encountered challenges in the past with custom fonts and HTML5 outputs.

In past, we worked around the font issues by:
1) Adding the font files into the Content/Resources ...

I suspected it would be like that. Thank you though, for the corroboration in behavior. Ah well, will submit another bug to support.

CAT

Has anyone experienced bad Flare behavior on large topics?
I have one or two topics in a developer reference that are large (in terms of topic length) but only 300 KB on disk. (ok, I guess that's large in terms of an all-text file)
Flare chokes on them - I cannot use the XML editor or the text ...

I just got back from MadWorld, where I talked to MadCap Support about issues with image thumbnail popups.
They admitted that there were several late-in-release bugs with the behavior of image thumbnail popups.

I would probably write them up a bug report with what you're seeing, especially if the ...

I've had templated Flare projects where we had a PageLayout (and its associated heading styles) specifically for a Part page that worked as dividers between the chapters.
(It was nothing special as a page layout - it looked very much like a regular chapter page - but all that is cosmetic styling ...

Seeing this error intermittently on a FTP publishing destination that has always been stable in the past.
Weirdly it happens for one user, but not another. My colleague gets the error, I do not on the same project. A Flare reset of deleting the local Analyzer and user outputs directory has no ...

I investigated LTR very briefly, when we had a requirement for Arabic and Hebrew help systems in an existing Help system - Tripane and TopNav.

The difficulties were mostly in the skins and stylesheets and masterpages. While some Flare help sub-components came through nicely when setting up for for ...

Is there a way to ensure that a search result navigates/focuses to the first search hit in the topic?

Search highlighting worked as expected; I've added it into my stylesheets for my TopNav.
If the hit was inside a dropdown, it expanded the dropdown (which is fine), but didn't provide focus right ...

Thank you ChoccieMuffin.

So funny/strange that footnote position: page is the most granular Flare allows. I would have thought there would be something a little more granular for use with tables.

-CAT

My team has a Supported Configurations matrix, with a lot of tables containing footnotes. We made snippets out of a bunch for reuse between different products.

Our SC matrix is one big topic containing all of the individual snippets.

But we're feeling frustrated because we cannot get Flare to ...

Removed the text of a double post - sorry about that. My browser hiccuped.
CAT

I approach templates like this - it's been decently successful, although a little work for each writer in terms of training and getting Flare set up initially to use them

I rely heavily on templates so that I get a consistent set of web and print outputs across product lines.

I create a ...

For my TopNav HTML5 help, I'm experiencing a problem with the TopNav menu items "bumping into" and being hidden by the browser scrollbar at 100% screen usage (1900x1200 resolution).

I use a skin where I've set the Main width to 93% - to allow the most usable amount of TopNav Top Menu real estate ...

Two other easy methods if the export/import functionality isn't working well:

1. In your filesystem, just copy the existing Flare project directory (with its flprj file and its Content and Project directories too) to a different directory. Flare is pretty forgiving when you move around the entire ...

For our TopNav hero image, I leaned heavily on our branding team's stock image assets and then selected a pool of candidate images that might work.
And yes, a good number of those photographs related to our industry or our product lines. Some were kind of generic if I just needed something to ...

I'm using prism.js as well.

Easy to incorporate into your projects, and as long as you follow their tagging standards, and you know the language of the code block you receive, it's great!

Tried to use prettify at a point in the past, but the prism.js is superior.

TR Lisa,

Interesting that it didn't change what you needed. I utilized the exact code from Soledad templates to make my panels. Just adjusted the div.home-tiles > div class so that it turned the cards white background with a red top border:



div.home-tiles > div
{
float: left;
-moz-box-sizing ...

I'm trying to modify the soledad template, starting with the landing page. Having all kinds of trouble figuring out what styles to modify to achieve my objectives. I'm looking at the source code for clues and clicking all through the StylesForHomePage style sheet. One simple thing I need to do is ...

You should always default to your source control and team's branching strategy, but some practices that are good.
[*]Maintain separate branches for different release branches - I found that previous writers either didn't "trust" source control, or didn't know how to use it - so had brand new files ...

Do you have the XML Editor set to use the web layout or the print layout? Very long topics viewed in print layout mode will definitely be harder/slower to work with than those same topics viewed in web layout, and perhaps this is now even more noticeable in Flare 2018. (I can’t confirm as I haven’t ...

I second Dave Lee's response - it may be a server/replica caching issue. We had similar issue where we'd publish new content to Akamai host, but it wouldn't refresh CSS or JS files for hours/days. It was a caching issue between all the load-balanced servers not calling home to get the new content ...

Anyone notice lagging in the XML editor when editing topics, especially copy/pastes?

On Windows 7 box, Flare 2018 XML editor sometimes takes 2-3 seconds apiece to copy/paste blocks of text.
Project I'm in isn't huge but since I'm retagging things and reorganizing sections, I'm doing a lot of copy ...

Dragging up an old topic because I can't seem to get it to work...

We're recording GA page hits, but of the life of me I can't get it to record events. What am I doing wrong?

Here is my masterpage:

<?xml version="1.0" encoding="utf-8"?>
<html xmlns:MadCap="http://www.madcapsoftware.com ...

My question is sort of the opposite of Single-sourcing multiple targets from the same Flare project.

Is it possible to have a batch target run from project 1, and build outputs from project 2's topics/TOCs. etc? Can Flare do this via UI or command line, or is this something we would have to hack ...

Thank you all, so much for this thread!

I was banging my head against why one of our Help systems posted events to GA, and one didn't. It was because one was under the old ga and the other was under gtag! My script was using ga when it should have used gtags.

EDIT: After updating my site with ...