Search found 70 matches

by bunnycat
Wed Mar 07, 2018 11:56 am
Forum: Flare's General Discussion
Topic: Adding Feedback widget to topics
Replies: 64
Views: 143315

Re: Adding Feedback widget to topics

Thank you all, so much for this thread!

I was banging my head against why one of our Help systems posted events to GA, and one didn't. It was because one was under the old ga and the other was under gtag! My script was using ga when it should have used gtags.

EDIT: After updating my site with the ...
by bunnycat
Wed Feb 28, 2018 4:57 am
Forum: Flare's General Discussion
Topic: Adding Feedback widget to topics
Replies: 64
Views: 143315

Re: Adding Feedback widget to topics

This is fantastic - exactly what I was looking for!

I've been able to implement most of it, but I can't get this part to display after the user clicks No and one of the options:

<div class="feedback-reason no-thanks">
<p><b>Thanks for your feedback.</b>
</p>
<h4>Want to tell us more?</h4>
<p ...
by bunnycat
Thu Jan 18, 2018 5:23 am
Forum: Web-based Outputs
Topic: Skins and Fonts and Cross-OS compability - SOLVED
Replies: 9
Views: 4255

Re: Skins and Fonts and Cross-OS compability - SOLVED

Weird, it was actually easier than I thought it was. In the Skin editor, I just added the list of fonts, separated by commas into the various fields. I honestly don't know why it hadn't worked earlier. 8)

The hidden gotcha was any master pages that had special in-line font adjustments. Had to ...
by bunnycat
Thu Jan 11, 2018 12:00 pm
Forum: Web-based Outputs
Topic: Skins and Fonts and Cross-OS compability - SOLVED
Replies: 9
Views: 4255

Skins and Fonts and Cross-OS compability - SOLVED

I'm having a challenge with Tripane/ TopNav HTML5 skins and cross-platform compatibility.

Our skins are normally defined to use Calibri, which is a Windows default font.
Some percentage of our customers use Macs, which of course, don't have Calibri. Because it can't use Calibri, it defaults to ...
by bunnycat
Fri Nov 17, 2017 9:40 am
Forum: Web-based Outputs
Topic: Chrome and Flare HTML5 double scrollbar behavior (Solved)
Replies: 1
Views: 1264

Chrome and Flare HTML5 double scrollbar behavior (Solved)

Has anybody noticed a very recent behavior (within last couple days of a Chrome patch) that you see scrollbars on HTML5 outputs (Tripane and TopNav) in places they never were before?

We noticed: TopNav side menu (miniTOC) now has a scrollbar, when its style sheet does not have any selectors defined ...
by bunnycat
Tue Jul 25, 2017 1:11 pm
Forum: Web-based Outputs
Topic: Index and Glossary in Top Navigation template
Replies: 8
Views: 9451

Re: Index and Glossary in Top Navigation template

I remember from two MadCap webinars that Indexes and Glossaries ala tripane output are not supported by the TopNav HTML5 output.
[*]Goodbye Tripane, Hello Frameless Top Navigation Web Output – Parts 1 & 2 webinars

I suppose with the robust search feature, and the ability to have search filtering ...
by bunnycat
Fri Mar 24, 2017 6:28 am
Forum: Flare's General Discussion
Topic: Flare V11 Crashing
Replies: 10
Views: 7412

Re: Flare V11 Crashing

Yuck, both of my Flare versions (11 and 12) started doing this yesterday. I'm in middle of going through the repair/uninstall/reinstall dance. No luck with a straight repair yet. Same exact error. Wonder if some .Net component was updated yesterday thanks to corporate policy pushes.

Sigh.
by bunnycat
Fri Mar 24, 2017 6:25 am
Forum: Flare's General Discussion
Topic: Flare V11 Crashing
Replies: 10
Views: 7412

Re: Flare V11 Crashing

Yuck, both of my Flare versions (11 and 12) started doing this yesterday. I'm in middle of going through the repair/uninstall/reinstall dance. No luck with a straight repair yet. Same exact error. Wonder if some .Net component was updated yesterday thanks to corporate policy pushes.

Sigh.
by bunnycat
Mon Mar 20, 2017 7:35 am
Forum: Web-based Outputs
Topic: HMTL5 skin with TOC and Browse Sequence only
Replies: 1
Views: 1266

HMTL5 skin with TOC and Browse Sequence only

I've found that creating an HTML5 skin having only a TOC and a Browse Sequence (no glossary, no index or other elements) does not display either a navigation tab for Contents nor for Browse sequence.

If I define TOC as the default in the skin's General tab, all I see is the TOC.
If I defined the ...
by bunnycat
Fri Mar 03, 2017 9:53 am
Forum: Printed Documentation Targets
Topic: PDF build embeds a font not installed on machine
Replies: 0
Views: 886

PDF build embeds a font not installed on machine

We have Flare 11 (and/or Flare 12) on all of our team's machines.
Our Flare templates contain some custom corporate fonts that are used in headings and in title page in PDFs. These fonts are coded to allow embedding, so the problem isn't there.
Our style sheets in Flare project define the font ...
by bunnycat
Thu Mar 24, 2016 9:05 am
Forum: Flare's General Discussion
Topic: Flare 11 and Java updates and conditional highlighting
Replies: 2
Views: 1309

Re: Flare 11 and Java updates and conditional highlighting

Thank you. That fixed it.

I cannot prove it was Java, because it was a colleague's machine. But it was obvious that Java updated and the writer immediately noticed a difference in the project she always works in every day. So it is still fishy.
by bunnycat
Thu Mar 24, 2016 7:15 am
Forum: Flare's General Discussion
Topic: Flare 11 and Java updates and conditional highlighting
Replies: 2
Views: 1309

Flare 11 and Java updates and conditional highlighting

Has anyone noticed a change in behavior in the Flare 11 XML editor with the highlighting of conditionalized text?

Previously, the entire block of text (when selected by the blocks) would show highlighting and coloration (for example - a light green background). New behavior is that only the block ...
by bunnycat
Mon Mar 21, 2016 10:37 am
Forum: Single-Sourcing
Topic: Related Topics Controls and PDF output
Replies: 1
Views: 1685

Re: Related Topics Controls and PDF output

Found my own answers I guess by reading Help ;)

Yes, you can set the warning level on 40000 to ignore it.

And conditionalizing it to screenOnly stops the warnings altogether.

Weird that it's a warning at all. But there you go.
by bunnycat
Mon Mar 21, 2016 7:09 am
Forum: Single-Sourcing
Topic: Related Topics Controls and PDF output
Replies: 1
Views: 1685

Related Topics Controls and PDF output

I have some single-sourced projects that output to online help and to PDF guides.

We are using some Related Topics controls so that the online helps can have a few more navigation aids for related topics.

PDF builds always have the warning:

"Related Topic control found in file: "Content/pt03 ...
by bunnycat
Thu Mar 10, 2016 7:15 am
Forum: Web-based Outputs
Topic: Very large product suites with TopNav HTML5
Replies: 9
Views: 3679

Re: Very large product suites with TopNav HTML5

@Bunnycat did you ever find a solution? Could you share the solution the other teams in your org used? I'm trying to add a second navbar as well...

I'm not afraid of hand coding it, but I'm not sure where to place it in the master pages so that it appears above Flare's navbar. And if I don't ...
by bunnycat
Thu Dec 10, 2015 8:23 am
Forum: Web-based Outputs
Topic: Very large product suites with TopNav HTML5
Replies: 9
Views: 3679

Very large product suites with TopNav HTML5

Has anyone created a Help Center for a very large product suite (with lots of component products under one parent product) with the TopNav HTML5 Flare project.

We're noticing an implied limitation with TopNav HTML5 - because of the top nav menu / TOC implementation - there is no physical room for ...
by bunnycat
Mon Nov 23, 2015 9:15 am
Forum: Web-based Outputs
Topic: AddingHelp path to Customer Feedback email link?
Replies: 2
Views: 1017

Re: AddingHelp path to Customer Feedback email link?

Awesome, thank you so Dave! I'll go try it now.
by bunnycat
Fri Nov 20, 2015 8:06 am
Forum: Web-based Outputs
Topic: AddingHelp path to Customer Feedback email link?
Replies: 2
Views: 1017

AddingHelp path to Customer Feedback email link?

Is it possible to add the relative path (down to the topic.htm level) to a Customer email link?

The Flare Web output templates for my company already contain the javascript to add the document.title into the subject/body of the email when the Customer Feedback link is clicked.

My other writers ...
by bunnycat
Thu Nov 12, 2015 7:26 am
Forum: Web-based Outputs
Topic: Top Nav skin w/ menu proxy - issue with body content
Replies: 5
Views: 2714

Re: Top Nav skin w/ menu proxy - issue with body content

Thank you! That helped a lot. And colors make the Annotation pop a little bit more than just plain gray box (snore). I think in combo with a max-width for @media screen for those divs, ought to do it.

P.S. I have had house bunnies and cats over the years, so it was a natural fit as a username. :)
by bunnycat
Wed Nov 11, 2015 2:05 pm
Forum: Web-based Outputs
Topic: Top Nav skin w/ menu proxy - issue with body content
Replies: 5
Views: 2714

Top Nav skin w/ menu proxy - issue with body content

Using the Top Nav HTML5 project.

I have a menu proxy for the miniTOC, floated to the right within a div.SideContent. OK so far.

For normal body text, it's ok - the body text flows around the sideContent div just fine.

We have some divs set up for Note:, Caution: annotation etc that are set up in ...